heartistic
Full Member
Posts: 102
Aug 28, 2014 9:23:42 GMT
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Post by heartistic on Sept 6, 2018 14:16:44 GMT
Can I also ask here, I swear I saw in passing someone saying KP's CS was really poor lately or something happened? Can someone fill me in super quick, like the Cliff Notes version? I want to see if I still want to order from her maybe or ? There's an entire thread but basically they are slow to respond to anything, if at all. |
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Post by mom on Sept 6, 2018 14:17:41 GMT
I wonder why Ali didn't bring over the journal cards from last year that didn't sell and have them available to go in peoples boxes? She brought everything but the cards.
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Kerri W
Pearl Clutcher
Posts: 3,794 
Location: Kentucky
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Post by Kerri W on Sept 6, 2018 14:19:08 GMT
Everything is still in stock....so if you aren't getting a confirmation email, you should be able to go back and order (if you want to mess with it again). I went back in and ordered the main kit and album again. It’s showing up in my orders this time and as a pending transaction on my online banking. Hopefully I don’t end up with two! |
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Post by karinec on Sept 6, 2018 14:20:19 GMT
I don't think the first orders are going through. Mine didn't show up on my orders on my account.
I took a screenshot in case Inked tries any monkey business in charging me twice.
Also the chat queue is 65 people long.
I am such a loser for getting sucked into this again!!!
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Post by huskermom98 on Sept 6, 2018 14:21:53 GMT
I was able to chat with CS and Leia said my order was still processing and if I got charged a second shipping charge on additional order that they would remove it.
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Post by andreasmom on Sept 6, 2018 14:22:56 GMT
That was surprisingly super painless. Got everything I wanted and got instant confirmation email all in before 7:10.
I feel like I didn’t buy as much as I did in years past. Main kit, gray album, big rubber pieces. Torn between jasmine’s cards and liz’s mini. I always regret not getting them, but then I have so so much already. I have the phrase stamps (which by the way are the same, just a different font), stickers, stars all from years past.
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Post by janamke on Sept 6, 2018 14:23:11 GMT
For the love...my DD order of a whopping $25 went through just fine. I also attempted to order an album and page protectors from the regular part of the shop...bad gateway.
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Post by mom on Sept 6, 2018 14:23:45 GMT
I don't think the first orders are going through. Mine didn't show up on my orders on my account. I took a screenshot in case Inked tries any monkey business in charging me twice. Also the chat queue is 65 people long. I am such a loser for getting sucked into this again!!! 30 min wait time! Geez. |
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Post by justlisa7 on Sept 6, 2018 14:24:30 GMT
Ordered the PP mini kit, acrylic “peace” word and the 3x8/2x2 journal card set. Checked out 123 and got my confirmation emails. I looked and looked too. Much easier this year and did it all on my phone too.
Deciding on the rubber words but so afraid of how long the rubber will actually last in in my album or if they will ruin it. I wish they came in wood veneer.
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nicolep
Drama Llama
Posts: 7,209
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Post by nicolep on Sept 6, 2018 14:25:18 GMT
Can I also ask here, I swear I saw in passing someone saying KP's CS was really poor lately or something happened? Can someone fill me in super quick, like the Cliff Notes version? I want to see if I still want to order from her maybe or ? There's an entire thread but basically they are slow to respond to anything, if at all. Not to mention her/her team deleting comments from IG and making rude comments on top of that. I have to say that none of the sneaks of KP interest me yet. That orange is a bit odd. She's also a turn-off for me with her recent shenanigans. I just don't feel wowed by anything this year. I sat down late last night and started putzing around for the first time since I moved a month ago. I like the shape inserts of Ali's but no way am I shelling out $7.99. In 20 minutes I cut super simple shapes that will fit in a 6x8 album. And... julie5 and sleepingbooty are right too - it's sooooo easy to recreate PL cards in PSE or even the PL app. I went to bed feeling good about having an awesome Christmas stash from past AE kits (and others) and various collections. I bought Liz's mini kit and that's it. Here are my super simple shapes.  |
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Post by tallgirl on Sept 6, 2018 14:29:05 GMT
The fabric stars are sold out. I think that's the first item to go.
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Post by cynipidae17 on Sept 6, 2018 14:30:56 GMT
Dang, I cannot decide what I want to purchase. I bought the red album, page protectors, fabric stars, and the 2x2 die cuts. I am leaning towards just picking up a set of cards and calling it good...
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Post by BSideCrafter on Sept 6, 2018 14:40:21 GMT
I'm still waiting for my order to process, but I'm waiting as I confirmed with my dad who works with CC processers a lot that it can take a lot of time to deal with them depending on the site.
Lots of others with this issue. Immediately placed 2nd orders for the same stuff. Can't wait to see how that is handled.
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Post by giatocj on Sept 6, 2018 14:42:45 GMT
Ordered my "Must-haves" got the screen that says "we got your order..." but no confirmation number...and when I went to order something else it's trying to charge me the $5 shipping again...as if my first order didn't go through... This seems to be the big issue this year, according to the million people on the FB page. Some people are placing their orders again and finding out they both went through. |
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Post by mom on Sept 6, 2018 14:45:47 GMT
Ordered my "Must-haves" got the screen that says "we got your order..." but no confirmation number...and when I went to order something else it's trying to charge me the $5 shipping again...as if my first order didn't go through... This seems to be the big issue this year, according to the million people on the FB page. Some people are placing their orders again and finding out they both went through. Crap like this is ridiculous. Kinda makes me giggle though - Ali was so adamant that customer service wouldn't be able to help people if the customer messed up ordering. She should have known it would be her end of things that got it all messed up. |
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Post by justlisa7 on Sept 6, 2018 14:46:02 GMT
Has anyone used AE rubber pieces in their album with no problem?
If so, what are you doing? Attaching with stapler only?
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mich5481
Pearl Clutcher
Posts: 2,765
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Post by mich5481 on Sept 6, 2018 14:46:10 GMT
Got the red album, 6 sets of the white number stickers on sale, and the gold & silver label stickers on sale (which are now sold out).
I like some of the cards in the Jasmine Jones set, but I hate that yellow. Thinking about risking them selling out before they go on sale.
The KP set from years ago is $5, along with the "Happy Holla Days" one - that is what AE reduced the number of mini kits. If I didn't already buy 2 or 3 of the KP sets (most of it works for non DD uses), I'd buy another one.
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Post by andreasmom on Sept 6, 2018 14:48:22 GMT
The fabric stars are sold out. I think that's the first item to go. Aggghhh. Experiencing fomo now. I didn’t get them. |
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mich5481
Pearl Clutcher
Posts: 2,765
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Post by mich5481 on Sept 6, 2018 14:48:38 GMT
Has anyone used AE rubber pieces in their album with no problem? If so, what are you doing? Attaching with stapler only? I just opened my box from the flash sale where I got the WITL kit. The big rubber pieces already felt somewhat sticky on the back - they certainly stuck together when placed back to back. I live in hot, humid FL, so that may be a factor. I am collecting AE items I won't use, and then I think I will try to sell one or two lot sets of it. Those rubber items are in my "to be sold" pile! |
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julie5
Pearl Clutcher
Posts: 3,621
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Post by julie5 on Sept 6, 2018 14:49:53 GMT
Ordered my "Must-haves" got the screen that says "we got your order..." but no confirmation number...and when I went to order something else it's trying to charge me the $5 shipping again...as if my first order didn't go through... This seems to be the big issue this year, according to the million people on the FB page. Some people are placing their orders again and finding out they both went through. Hope they don’t think they’ll get refunded. She made that pointedly clear. |
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Post by huskermom98 on Sept 6, 2018 14:50:23 GMT
Ordered my "Must-haves" got the screen that says "we got your order..." but no confirmation number...and when I went to order something else it's trying to charge me the $5 shipping again...as if my first order didn't go through... This seems to be the big issue this year, according to the million people on the FB page. Some people are placing their orders again and finding out they both went through. I had a second chat because it had been over half an hour--they were able to give me a screen shot of my confirmed order with a confirmation number. Still going to be nervous until it shows up on my account (at least I didn't order the fabric stars that have sold out. Will be interesting to see how this all plays out--it was specifically stated that orders would not be changed if unnecessary multiples were ordered... |
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Post by justlisa7 on Sept 6, 2018 14:52:21 GMT
Has anyone used AE rubber pieces in their album with no problem? If so, what are you doing? Attaching with stapler only? I just opened my box from the flash sale where I got the WITL kit. The big rubber pieces already felt somewhat sticky on the back - they certainly stuck together when placed back to back. I live in hot, humid FL, so that may be a factor. I am collecting AE items I won't use, and then I think I will try to sell one or two lot sets of it. Those rubber items are in my "to be sold" pile! I live in a Florida too. I have quite a bit of the AE and SC rubber pieces, but have not really used them. Always afraid too. I love words like that but not going to chance it. Thanks!!  |
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Post by huskermom98 on Sept 6, 2018 14:52:51 GMT
Just refreshed my box and my first order is there---and my confirmation email just popped up on my screen as I was typing this.
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Post by BSideCrafter on Sept 6, 2018 14:53:42 GMT
Has anyone used AE rubber pieces in their album with no problem? If so, what are you doing? Attaching with stapler only? Scortape or tiny attacher. No problems yet. |
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Post by teacherlisa on Sept 6, 2018 14:54:48 GMT
super easy, I got everything I wanted...I would have picked up some of the deeply discounted stuff that was sold out, but I am also OK without it.
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hutchfan
Drama Llama
Posts: 6,614
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Post by hutchfan on Sept 6, 2018 14:54:52 GMT
I have had to contact them as my first order is not showing up yet. Was charged shipping twice so far but the said they will reimburse me. Just as I was typing this my first order showed up.
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Post by mom on Sept 6, 2018 14:54:53 GMT
If anyone gets the square chipboard and would consider selling me the 'missing you' piece, send me a note please!
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Deleted
Posts: 0
Nov 29, 2024 2:41:23 GMT
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Post by Deleted on Sept 6, 2018 14:55:12 GMT
I am not loving kps sneaks at all. I'm just not into the bright modern vibe.
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mich5481
Pearl Clutcher
Posts: 2,765
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Post by mich5481 on Sept 6, 2018 14:56:12 GMT
I just opened my box from the flash sale where I got the WITL kit. The big rubber pieces already felt somewhat sticky on the back - they certainly stuck together when placed back to back. I live in hot, humid FL, so that may be a factor. I am collecting AE items I won't use, and then I think I will try to sell one or two lot sets of it. Those rubber items are in my "to be sold" pile! I live in a Florida too. I have quite a bit of the AE and SC rubber pieces, but have not really used them. Always afraid too. I love words like that but not going to chance it. Thanks!! You're welcome! If you want to use them, I'd suggest using them on something like a card or a home decor piece - nothing that could ruin a scrapbook or photo. |
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Deleted
Posts: 0
Nov 29, 2024 2:41:23 GMT
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Post by Deleted on Sept 6, 2018 14:59:32 GMT
One hour in and only one item sold out. I wonder if that's making them super nervous!
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