tpgirl
New Member
Posts: 6
Jun 26, 2014 21:15:46 GMT
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Post by tpgirl on Jun 30, 2014 14:59:08 GMT
As I read the threads here...I am surprised at all the animosity towards the TwoPeas Store. I loved all the things about the store and content provided them. I enjoyed reading the message boards although sometimes it was kinda of rough there. I feel so sorry for Kristina and Jeffrey for having to close their business and probably having to file bankruptcy. (This is an assumption based my 18 years working for the same Retail Store that has changed hands twice one due to bankruptcy.) We all suspected this was happening...it was all over the boards. I only have empathy for TwoPeas and I usually don't post my opinions on any of the message boards but I am going to post my case for them. First, I only just found TwoPeas two years ago when I started scrap booking....(yes I was a new crafter to traditional scrap booking)....but I was always shocked when a member would post a thread on a store's forum asking where to buy Item X ,and the first 2-3 replies would give other online companies and then a poster (usually PennyScraps) would say right here at TwoPeas. I could never understand these posts..I would always search the store and usually there was the item. Second, the new look scandal, TwoPeas designed a new look to be current with the trending social media at the time and the it was bright white (like this board) and people didn't like it or it was hard for them to read. Did I like it at first, no....I don't do change well but I got used to it. I am sure they paid a designer to design the new look and got tired of all the ranting about the new look but it didn't really effect how the boards worked but unfortunately we lost two major posters PennyScraps and Cherrypicker but I think was more due to the comment of a fellow Pea and not actually TwoPeas. Third, the changing Loyalty Plan, again in the retail business change is inevitable....Could they have given us some notice....yes, that would have been great so people who were loosing a larger discount could have placed a last ditch order. Fourth, the first evidence of declining business was Jamie leaving and no CHA coverage.....what did us peas do.....complain and not really embrace Camille. Fifth, the store started emptying out and no new products....we knew they were going out of business.....we wrote all about it on the message boards. Did TwoPeas make some bad policies/snide replies to customers....Sure....we all make mistakes or wrong choices. Hey, I work for a Plus Size Clothing Chain and we carry thong underwear....all businesses and indiviuals make mistakes. Have I been rude to customers....sure....I am happy I did it, no I usually regret it as soon as I close my mouth but it happens. I always received great customer service from TwoPeas and my only order mistake was made right. My shipping was always reasonable and could never understand the complain about the cost of shipping have you shipped anything recently? It is expensive. I am sure the International shipping was expensive but I did cost TwoPeas a lot to ship it out and they cannot make a profit if they eat too much of the shipping costs. Remember they were a business and making a profit had to be their number one concern, that is how business works. Wilna once sent me a collection kit from a drawing off her blog and it cost her $15 to send the package from Canada to Michigan. Fact is Shipping is expensive. Sixth, in regards to them not telling the Garden Girls to right before the fact.....that is how it works in business....every company that I have worked for that has went out of business doesn't tell even upper management until the last hour. It prevents a mass exodus. (I will have to finish in a reply)
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tpgirl
New Member
Posts: 6
Jun 26, 2014 21:15:46 GMT
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Post by tpgirl on Jun 30, 2014 15:11:46 GMT
Seventh, Locking of the message boards, no brain er, I would have done it too. They left the Peamail open for friends and community to get in touch if needed. Eighth, opening of the Etsy store, I wish you the best in this new endeavor, I love the look of the TwoPeas exclusives and will be buying more. People are saying that they don't trust them, Why? They closed their doors and gave people two weeks to buy out their current inventory. I have not heard of anyone not getting their orders. Ninth, Yes I am sad that I will loose the gallery and my paid classes, but honestly we will lose those Lifetime classes with all company's if they also go under.. I do hope that they will find a way to return that product to the original designers,but other than Shimelle and Wilna who already have personal shops it may be too expensive for the Garden Girls to offer these products. I also hope that they will leave the videos up on Utube. Tenth, I just wanted to say that I still LOVE TwoPeas and thank you for encouraging me to scrapbook. Thanks for reading.
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Post by mikklynn on Jun 30, 2014 15:21:33 GMT
I always think it's sad when another scrapbook business closes. I agree, I don't know why people care if they sell on Etsy.
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Deleted
Posts: 0
Nov 22, 2024 10:43:09 GMT
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Post by Deleted on Jun 30, 2014 15:28:31 GMT
Paragraphs and complete sentences exist for a reason. I can't read your OP.
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scrappinmama
Drama Llama
Posts: 5,120
Jun 26, 2014 12:54:09 GMT
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Post by scrappinmama on Jun 30, 2014 15:37:04 GMT
I really don't want to say this to be mean, but it's hard to read without paragraphs. Sorry, Tpgirl. No hard feelings.
Now that I have that out of the way, I feel bad for every business owner who has to shut down. It must be really hard for them.
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Post by dulcemama on Jun 30, 2014 15:38:29 GMT
I don't hate them and I certainly wish them well. I'm not shopping because I'm frozen and there's not really anything there that I want. With that said though, I still think that locking down the message boards with not notice and not giving notice to the GG's were both dick moves. I don't really care if that's how it's always done. Still a dick move.
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Post by cynipidae17 on Jun 30, 2014 15:42:48 GMT
I think most of the bad feelings come from being hurt by the stores closing. We all considered two peas home and it will take us a while to get used to it not being there. I also think that if they knew they would be closing they should have closed down purchases on their online classes so people would not buy the classes a day before they announced the store closing.
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Post by Leone on Jun 30, 2014 15:50:09 GMT
I agree...the way you composed your rant discouraged others from reading it. I feel disappointed how they closed the boards down without warning...rather a cold gesture by the owners.
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The Great Carpezio
Pearl Clutcher
Something profound goes here.
Posts: 3,018
Jun 25, 2014 21:50:33 GMT
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Post by The Great Carpezio on Jun 30, 2014 15:52:43 GMT
You have the right to your opinion and those who are angry do too. I think some people, over the years, have been aggressive and overly antagonistic towards two peas and other companies/scrapbookers. They often have good points, but their delivery is obnoxious and seemingly over invested in the demise of others...almost to a point of glee, but miserable people exist everywhere and in very corner of retail.
I think 2peas made a lot of mistakes, and I'm not a fan of the ostrich approach to ending the MBs without notice (but I realize it could possibly been an IT/bankruptcy thing), but I think they provided a home for all of us online and spearheaded so many trends. They also were able to hang on longer than almost anyone in the scrapbooking industry, so they did do something right at least part of the time.
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Post by triplettkarla on Jun 30, 2014 16:01:51 GMT
2P's was one of the first, and to go so far with what they did it's so sad to see it go. It was a go to for ideas new trends. I loved seeing everyones opinion and views and going bumby was a big deal in the beginning and 2p's was the place to go on how to use these new and found items. I am disappointed how they told the GG's but we all learn. This to will pass and so glad to be able to join here and have coffee with you all.
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Post by scrapbookdiva on Jun 30, 2014 16:40:09 GMT
I agree with you TP. It sucks that they shut everything down so fast, but as a small business owner, none of this surprises me and is understandable.
It always amazed me that people would be so upset with shipping times. There was this sense of entitlement that it should be shipped that day or the next. 2P's was still a small business and the more staff you have to pull orders, the less profit you make. I always chuckled to myself when folks would compare shipping times with Amazon. Ummmmm. Not exactly the same size business.
I never had a problem ordering from 2P's. I did have an error once by receiving the incorrect item. They gave me a credit and told me to keep the item. You can't ask for more than that.
I am sad that 2P's is gone and I feel bad for all those who lost their jobs. But, it is just a scrapbook message board. For us it was like a home. For them it was business. They didn't really owe us anything.
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Post by scraphappyinjax on Jun 30, 2014 16:43:51 GMT
I'm only speaking for myself but I visited 2Peas almost daily for close to 13 years. So it's been a weird transition since last Wed not to check out their website. I think the realization of 2Peas actually shutting down just all around sucks. I'm glad you had the opportunity to experience 2Peas and for the most part were happy w/ your experience. For many for us, we grew w/ 2Peas from the beginning so we experienced their growing pains along the way. Does that make it right for me to feel betrayed or whatever word you want to use...of course not. It just stinks that all the speculation I had read on the MB's came true.
In any situation where a multitude of people are involved you are always going to have differing opinions. That's what made 2Peas work & made it special. If everyone thought the same way just think how boring it would have been. So, some people hated the new look when 2Peas updated their website a few years ago. A company can't please everyone but the customer has the right to either stay or go elsewhere.
I guess what I'm trying to say is a lot of ladies but in a lot of effort (shopping, participating on MB, online classes, gallery, etc..) with this company and for it to shut down the way it did just stinks. That's it....sorry for the rambling.
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Post by Crazyhare on Jun 30, 2014 17:44:32 GMT
I think a lot of people are upset about the classes and workshops they purchased. I was able to download all my content. But other people will lose the stuff they paid for. Some people invested a lot of money on those classes.
There has been a lot of miss steps in the history of 2 Peas. Like when Kristina used a private board to talk trash about customers. I guess it was bad timing that a glitch made it viewable to the public.
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Post by cannes on Jun 30, 2014 17:46:19 GMT
It's always sad when a business closes. Somebody had hopes and dreams attached to that business and having to close doors is an emotional thing. For the owners, the employees and the customers.
I think that everyone is entitled to their opinion on the closing of Two Peas. I personally feel that not giving the GG's a heads up was a crappy thing to do. I feel the same way about how they closed the message boards, even though I understand that there could be valid reasons for it.
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doglover
Full Member
Posts: 237
Jun 27, 2014 14:50:33 GMT
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Post by doglover on Jun 30, 2014 17:54:35 GMT
From my observations, think there was a general lack of communication between management and the members that dated way back. In the 13 years I was on the board, I never read the management coming out on the boards and asking people to shop at the store. They pulled threads, they intermittently enforced rules against mentioning other stores, but they never to my knowledge asked for support.
i would have loved to shop at their store more. I personally found it difficult to get an entire set of something from 2peas without having to go to another store to get other pieces of it. I would have loved a preorder option, or a bank it option like Scrapbook Generations now has. Never in the 13 years did I get asked why I didn't shop there.
And I don't think PennyScraps and CherryPicker left because of another member.
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Post by disneypal on Jun 30, 2014 17:57:03 GMT
I see what you mean. I feel about the same.
I have been a member of Two Peas for 11 years and I lurked about a year before joining. I am really going to miss it and I have NO COMPLAINTS about them at all. They gave us a FREE scrapbook site for 15 years. That is pretty amazing!! They did what they needed to do to keep their business going as the scrapbook industry started to go on a down slide several years ago.
I will always be grateful to Jeff and Kristina for their wonder web-site. I received so much inspiration, ideas and "met" some good 'peaple' along the way.
I understand that if they had to close, they had to. I totally understood why they shut the boards off right away. They didn't give us any notice but when stores close, they don't give notice, so an on-line store is no different.
Two Peas use to be my "go-to" store for products but over time I did become frustrated with them being out of stock or when they stopped carrying new products of brands I loved (Bazzil, Basic Grey, etc).
I will miss them and I wish the owners nothing but the best. This had to have been a hard decision for them.
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scrap4nick
Shy Member
Posts: 32
Jun 26, 2014 14:10:44 GMT
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Post by scrap4nick on Jun 30, 2014 18:04:53 GMT
While you are correct that this is how most businesses handle closings, it does not make it right or fair to the employees who are trying to pay their bills and feed their families. It is a sad day, and I think most of us in the scrapbook industry recognize that any time one of our businesses closes, it's a scary day because we have seen a LOT of companies close down or being bought out. I've been scrapbooking for 10 years and was part of 2peas for that long, so perhaps the loss of 2peas is a bit more dramatic for those of us who were there for a long time, I don't know.
Personally, I'm relieved to hear some honest viewpoints/wonderings about what has gone on, because it seems that all the GG's have posted scripts on their blogs. Those scripts, while perhaps a portion of them may be sincere, really don't give the whole picture and you know the GG's must be upset that they are currently working on layouts and classes that will never be fulfilled on 2peas. They may have valid reasons all day long, but like several other posters have said, it doesn't make it fair or thoughtful of the very customers who have been loyal pea-ers for all these years. :-(
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Post by myboysnme on Jun 30, 2014 18:37:42 GMT
I am OK with the OP defending the owners of 2peas. We all could say positive things about their vision that attracted probably 100,000 people to their site over 15+ years. When I finally signed on 11 years ago I was not thinking about posting there a decade later. So I appreciate that I was able to do so.
That said, I wish many things had gone differently and that we could have had some time to wrap things up so to speak. They are business people and it must have suited them to have the free message boards for all these years.
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Post by workingclassdog on Jun 30, 2014 18:42:09 GMT
I have always been happy with 2peas for the most part until the last six months. Camille was my problem. Rude. Rude. and more rude. So no I don't feel that sorry for them, well maybe for 2peas I do, but not this person. Oh and edited, I am still mad at the way they closed the message board down.
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nylene
Drama Llama
Posts: 6,779
Jun 28, 2014 14:59:59 GMT
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Post by nylene on Jun 30, 2014 18:45:26 GMT
I guess I have been "out to lunch" but I don't see the reason for the rant. I have not read ALL of every thread (I have 10 grandchildren visiting) but what I have read has not bashed 2peas at all.
People have been irritated that they shut down so quickly without a way to say goodby to friends except through peamail. It was nice of them to leave us that option. People who paid for classes and can't get them have a right to be irritated, but in general, the feelings I get are sadness that it has come to an end.
There are a few negative posts, but I don't see that there is a lot of bashing going on. Maybe the OP is referring to other sites on the web where there is a lot of bashing. I don't see it here.
We have all loved 2peas or we wouldn't have stopped by there so often. It has been my home for 14 years. I hated to see it come to an end but I think we could all see that the writing was on the wall.
I wish the Whites well with their Etsy shop. I don't buy that type of embellishment, but I hope others will.
Just my 2 cents.
Nylene
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Post by scraphappyinjax on Jun 30, 2014 19:20:19 GMT
I'm curious to hear more about how Camille was rude. From my perspective she interacted very little on the MB - a huge 180* compared to Jamie.
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Post by scrapnatya on Jun 30, 2014 19:26:40 GMT
I was sad Two Peas closed. I loved it there. I'm very happy I had a way to rescue my classes and today, move my gallery. I appreciated using those forums for free everyday and supported them by shopping there.
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Post by papercrafteradvocate on Jun 30, 2014 19:29:18 GMT
I think a lot of people are upset about the classes and workshops they purchased. I was able to download all my content. But other people will lose the stuff they paid for. Some people invested a lot of money on those classes. There has been a lot of miss steps in the history of 2 Peas. Like when Kristina used a private board to talk trash about customers. I guess it was bad timing that a glitch made it viewable to the public. I wonder what they thought of being trashed themselves on a regular basis! Statements like this (no offense to you Crazyhare) about the "secret board" and what KW did actually write with the GG's (if you read it, NO personal information was actually traded or posted, the peas went off on their own on that one). But really--almost daily, on their own boards, people complained and trashed two peas and the owners. So how is that any different?
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Post by gypsymama on Jun 30, 2014 22:06:19 GMT
a good business owner would have listened to those complaints and acted accordingly instead of just ignoring us
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NoWomanNoCry
Drama Llama
Posts: 5,856
Jun 25, 2014 21:53:42 GMT
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Post by NoWomanNoCry on Jun 30, 2014 22:41:20 GMT
I never trashed 2peas but how they handled things I'm NOT happy with but what's done is done and I think moving forward is the best thing. Putting energy into the GS board here and making it the best it can be would be a benefit to all of us scrapbookers/cardmakers.
Also I'm not sure how Camille wasn't embraced on the boards...I remember a post being started right before the announcement she had joined asking if she was replacing Jamie and once confirmed everyone welcomed her. I also seen many Peas thank her on threads for helping them for answering a question. I'm not sure how much more embracing you can do via message board.
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Post by woodysbetty on Jun 30, 2014 23:00:50 GMT
I just miss it....and all the other wonderful parts of scrapping that have passed......businesses, magazines, good qvc and hsn shows.....I just miss the early days ......but I'm old and we older folks always miss the good ole days...
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quiltz
Drama Llama
Posts: 6,850
Location: CANADA
Jun 29, 2014 16:13:28 GMT
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Post by quiltz on Jun 30, 2014 23:05:54 GMT
a good business owner would have listened to those complaints and acted accordingly instead of just ignoring us ^ ^ ^ agree
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Post by papercrafteradvocate on Jun 30, 2014 23:11:28 GMT
a good business owner would have listened to those complaints and acted accordingly instead of just ignoring us And in most cases they did. But because of the anonymity of the boards, people still felt compelled to trash them openly, and two peas did not censor all the crap that they were hit with. Not to mention that many of those who were trashing them, did not even have a dog in the fight, they were second guessing, making up scenarios and rumors got started. I think others have said it better than I have about some taking it to the extreme to gleefully and willingly hurt and trash the business and it's owners both on professional and business levels. Not to mention, no matter what the resolution was, peas still were mean and overly harsh.
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Post by Crazyhare on Jun 30, 2014 23:32:17 GMT
I'm going to have to agree with the people that say they should have listened to their customers. They always said the people that used the message board weren't their priority. (And that is my paraphrase). But I purchased from them and used their board.
They chased a lot of people away when they changed the looks of them board the last time. People like Cherrypicker, who said the stark coloring of the board hurt their eyes and they would have to cut their time back. I personally didn't know her, but she had a legitimate complaint and they owners weren't willing to listen to why she was complaining. Lots of Peas left then to go to the Scrap n Yap board.
On the NSBR board, people fight and argue. But they also come together to help each other. Many a contest has been won by the power of the Peas. Too bad the Whites didn't realize the power of the group they started. If they could have only treated the Peas with respect. They would have had the biggest fan club behind them. But instead they alienated the group.
I honestly wish them the best. But I'm not willing to trust them with my money anymore. They knew for a while that this was going to happen. They could have found a way to make sure the people that paid for content got all that content they paid for. For me, that is my biggest complaint about them. Wilna Furstenburg posted that over 1500 people bought her Art Class 1 class. How many of those are going to lose the class videos? Ones that were supposed to be lifetime access. Of course everyone assumed it was forever. Not until they close up shop with a short notice.
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Post by carolynhasacat on Jul 1, 2014 0:25:30 GMT
I think a lot of folks felt like they created the community, rightly so, and should have had notice or been given a chance to give input. Some boards moved to a subscription service, but this wasn't proposed here. There weren't calls of "buy things today or we have to shut our doors" that would have given the community a chance to rise up and help save it or decide to take their community elsewhere. Those folks felt like it was their community, too, and deserved a chance to help save it.
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