scrappyesq
Pearl Clutcher
You have always been a part of the heist. You're only mad now because you don't like your cut.
Posts: 4,063 
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Post by scrappyesq on Oct 1, 2018 23:37:03 GMT
Are all of your foils the same color? Mine are and I thought we were supposed to get a variety. And it's not even a color I like.
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GiantsFan
Prolific Pea
Posts: 8,509
Site Supporter
Jun 27, 2014 14:44:56 GMT
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Post by GiantsFan on Oct 2, 2018 1:46:29 GMT
I just checked and mine are "Exclusive Autumn Variety Pack 12 sheets (2 colors each)". I checked and yes they are different.
I would contact Simon.
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Post by riley on Oct 2, 2018 6:44:38 GMT
Mine is a Gina K foil pack with all different patterns and colors. Wonder if they ran out and did a sub. Yeah I wouldn’t appreciate getting all the same color either.
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scrappyesq
Pearl Clutcher
You have always been a part of the heist. You're only mad now because you don't like your cut.
Posts: 4,063
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Post by scrappyesq on Oct 2, 2018 12:45:50 GMT
I contacted them. They replied and said that a substitution had to be done. That's one part of the kit that won't get used a lot by me and I'm definitely not as exited as I was. It's the orange color and it's definitely not one I see myself using.
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GiantsFan
Prolific Pea
Posts: 8,509
Site Supporter
Jun 27, 2014 14:44:56 GMT
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Post by GiantsFan on Oct 2, 2018 14:11:09 GMT
Well that sucks! I wouldn't be happy about the sub. They have to know that they're going to sell, say 5,000 kits, so should have 5,000 of everything. I would use the orange on the enclosed cards and see if the technique is something I wanted to invest in. Which is why this kit appealed to me. If you want I will trade with you. If you look at my avatar you can see I don't mind orange.  |
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Post by anniefb on Oct 2, 2018 16:47:23 GMT
That's ridiculous. I wouldn't be happy with that at all.
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oaksong
Drama Llama
Posts: 6,167
Location: LA Suburbia
Site Supporter
Jun 27, 2014 6:24:29 GMT
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Post by oaksong on Oct 3, 2018 4:11:01 GMT
How aggravating! I am outraged for you. The “Exclusive Autumn Variety Pack” is the showcase part of the Autumn-themed kit! I’ve had that happen to me before, where the cutest part of the kit had a substandard replacement. When I contacted them, their response was “you can just return the kit.” It doesn’t seem like subscribers get the better kits over non-subscribers. One of my many grievances about SSS!
Good thing for them they have nice original products that keep me coming back, for now anyway. I would spend a lot more money there if some things changed.
I’m sure I won’t use all of mine, and would be happy to send you half sheet of the different colors. Sending you a PM.
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Post by joblackford on Oct 3, 2018 5:21:51 GMT
Oh bummer. I know they reserve the right to make substitutions when they need to, but I'd be pretty annoyed by that one.
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Post by riley on Oct 3, 2018 15:53:08 GMT
I get that they subbed but with their huge warehouse of stuff I wonder why they couldn't have put together a packet with different colors more like the original. There are more fall colors than orange. When a kit has subs I also think they should add a note to that effect and a little gift.
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