julieb
Pearl Clutcher
Posts: 2,845
Jul 3, 2014 16:02:54 GMT
|
Post by julieb on Oct 9, 2014 13:06:09 GMT
I was in Home Goods a few days ago and a young women walked in with a dog that looked to me like a service dog. The dog had an elaborate red harness, but I didn't see any markings on it. A salesperson said something to her and I didn't hear what was going on and went about my business. After I made my way back around the women was now talking with the manager and I heard the manager just say that she was sorry but she had to leave. The dog women was really mad and walked out of the store.
The women must have put up quite the argument, as it had to be 10-15 minutes that it took me to work my way back around. I'm wondering if she should have been carrying some sort of paperwork?
|
|
grinningcat
Pearl Clutcher
Posts: 4,663
Jun 26, 2014 13:06:35 GMT
|
Post by grinningcat on Oct 9, 2014 13:10:53 GMT
It was probably not a service dog at all. Some people get harnesses that look like service dog harness so that they can get away with that. Most of the time people won't approach because it looks "right".
|
|
Deleted
Posts: 0
Aug 18, 2025 21:44:35 GMT
|
Post by Deleted on Oct 9, 2014 13:22:25 GMT
In the US there is no required paper work. THere is no one that has any authority to issue such paperwork. There are companies that will issue paperwork/id cards for a fee but they have no more rights to do it than you do. eta: the dog is not required to wear anything that identifies it as a service dog either. But, even if you wanted to make a pet look like a service dog you'll find you can easily order the vests, harness and patches online without proof of anything. Just have a credit card ready.
A business can ask 2 questions. Is the dog a service dog? and What task (singular) does the dog do to help your disability. The conversation ENDS at that point. A business can require a dog be removed if the dog is mis-behaving (barking, growling, licking customers, urinating in the store etc)
|
|
|
Post by ceepea on Oct 9, 2014 14:23:47 GMT
That is some great info on service animals. I had no idea there wasn't any official paperwork or identifiers for the dog. It reminds me of how a long time ago I was in the grocery store, just shopping away, not paying any attention, and I got a big slurpy lick on the back of my knee. I let out a little scream and scared the poor dog nearly to death! I was so glad it was trained well and didn't try to bite me in its upset state.
I was once in an IHOP and there were a table full of ladies and their service dogs in training. One of them was a Great Dane! The lady was joking that whoever got that dog could just ride on its back and hold onto the harness.
|
|
|
Post by Basket1lady on Oct 9, 2014 14:37:00 GMT
Volt has it right. A service dog is considered medical equipment. No different from a cane or a wheel chair. And not to be confused with a therapy dog, which is for comfort only and is not considered medically necessary.
|
|
smartypants71
Drama Llama

Posts: 5,992
Location: Houston, TX
Jun 25, 2014 22:47:49 GMT
|
Post by smartypants71 on Oct 9, 2014 14:52:16 GMT
That is some great info on service animals. I had no idea there wasn't any official paperwork or identifiers for the dog. It reminds me of how a long time ago I was in the grocery store, just shopping away, not paying any attention, and I got a big slurpy lick on the back of my knee. I let out a little scream and scared the poor dog nearly to death! I was so glad it was trained well and didn't try to bite me in its upset state.
That dog is not a well-trained service dog. One of the rules of a service dog is to keep their noses to themselves.
|
|
mstubble
Junior Member

Posts: 81
Jun 26, 2014 23:42:13 GMT
|
Post by mstubble on Oct 9, 2014 15:07:30 GMT
In the US there is no required paper work. THere is no one that has any authority to issue such paperwork. There are companies that will issue paperwork/id cards for a fee but they have no more rights to do it than you do. eta: the dog is not required to wear anything that identifies it as a service dog either. But, even if you wanted to make a pet look like a service dog you'll find you can easily order the vests, harness and patches online without proof of anything. Just have a credit card ready. A business can ask 2 questions. Is the dog a service dog? and What task (singular) does the dog do to help your disability. The conversation ENDS at that point. A business can require a dog be removed if the dog is mis-behaving (barking, growling, licking customers, urinating in the store etc) voltagain beat me to it.
|
|
Deleted
Posts: 0
Aug 18, 2025 21:44:35 GMT
|
Post by Deleted on Oct 11, 2014 10:24:57 GMT
That is some great info on service animals. I had no idea there wasn't any official paperwork or identifiers for the dog. It reminds me of how a long time ago I was in the grocery store, just shopping away, not paying any attention, and I got a big slurpy lick on the back of my knee. I let out a little scream and scared the poor dog nearly to death! I was so glad it was trained well and didn't try to bite me in its upset state.
I was once in an IHOP and there were a table full of ladies and their service dogs in training. One of them was a Great Dane! The lady was joking that whoever got that dog could just ride on its back and hold onto the harness. There is a group in Ipswich Mass. that trains great danes as mobility service dogs. They are large enough they can be used to "brace" against if needing help up after falling, or for getting up from a seated position, leaning against so the handler doesn't fall, help pull a wheelchair. They do some of their training on camera which is very interesting to watch (google for service dog project)
|
|
|
Post by brina on Oct 11, 2014 11:22:16 GMT
I know the rule is that they cannot be questioned, but honestly I think there does need to be a licensing system. Too many people are claiming that dogs are service dogs who are not - they are not trained and they are not providing a service other than comfort.
|
|
|
Post by Spongemom Scrappants on Oct 11, 2014 11:45:12 GMT
A well-trained service dog can be impressive to watch. They are so disciplined that you might not even notice they are there.
I do agree that stricter licensing and an identification system for true service dogs would be beneficial. In this age of entitlement, far too many people believe they ought to be allowed to take their dog with them anywhere and will twist or flout whatever rules necessary to make that happen.
I work part-time in a jewelry store and a lady came in with a small dog last week -- just a pet; she made no attempt to claim otherwise. In order to conduct her business, she had to put the dog down. She had no leash with her and ended up placing the dog on the counter where he walked around and sniffed everything. Not the end of the world obviously, but it's pretty presumptive. The owner of the store didn't say anything to the woman. But after she left, he complained about the dogs nails possibly scratching the counter-top glass (a big deal in a jewelry store) and the nose prints that would now have to be cleaned off of it.
|
|
|
Post by Eddie-n-Harley on Oct 11, 2014 15:17:03 GMT
I know the rule is that they cannot be questioned, but honestly I think there does need to be a licensing system. Too many people are claiming that dogs are service dogs who are not - they are not trained and they are not providing a service other than comfort. Word. There's no way that chihuahua in the mall being carried by the lady in leopard print stilettos was a service dog.
|
|
|
Post by Eddie-n-Harley on Oct 11, 2014 15:19:25 GMT
Volt has it right. A service dog is considered medical equipment. No different from a cane or a wheel chair. And not to be confused with a therapy dog, which is for comfort only and is not considered medically necessary. I'm confused by your statement. Are you saying mental health issues are not medical issues?
|
|
|
Post by Basket1lady on Oct 11, 2014 15:28:45 GMT
A therapy dog is meant to give comfort to OTHERS, not the owner. They are not covered under the ADA and do not act as medical equipment. Our lab is currently undergoing training now to be certified as a therapy dog.
A service dog is covered under the ADA and is considered medical equipment. It provides service(s) to the OWNER that help a person live more independently. PTSD is certainly under that umbrella, as well as other anxiety disorders.
|
|
Deleted
Posts: 0
Aug 18, 2025 21:44:35 GMT
|
Post by Deleted on Oct 11, 2014 15:31:44 GMT
'she is saying the ADA does differentiate between service dogs (protected by law) and therapy dogs used for mental issues that are not given the same legal protection.
there is support, even among those who use service dogs for some sort of registration but there are big hurtles to overcome in that area such as control of who can train dogs, how much registration would cost to pay for the agency costs needed to run a registration site etc.
|
|
Deleted
Posts: 0
Aug 18, 2025 21:44:35 GMT
|
Post by Deleted on Oct 11, 2014 15:32:22 GMT
A therapy dog is meant to give comfort to OTHERS, not the owner. They are not covered under the ADA and do not act as medical equipment. Our lab is currently undergoing training now to be certified as a therapy dog. A service dog is covered under the ADA and is considered medical equipment. It provides service(s) to the OWNER that help a person live more independently. PTSD is certainly under that umbrella, as well as other anxiety disorders. Exactly. Mental illnesses count just as much as physical disabilities and it saddens me to hear so many say they don't.
|
|
Nink
Pearl Clutcher
Posts: 4,963
Location: North Idaho
Jul 1, 2014 23:30:44 GMT
|
Post by Nink on Oct 11, 2014 15:34:10 GMT
Volt has it right. A service dog is considered medical equipment. No different from a cane or a wheel chair. And not to be confused with a therapy dog, which is for comfort only and is not considered medically necessary. I'm confused by your statement. Are you saying mental health issues are not medical issues? Therapy dogs for emotional/mental support are NOT service dogs, and therefore are not afforded the same rights as an actual service dog. ETA: where I work service dogs are allowed, therapy dogs are not.
|
|
Deleted
Posts: 0
Aug 18, 2025 21:44:35 GMT
|
Post by Deleted on Oct 11, 2014 15:49:21 GMT
I know the rule is that they cannot be questioned, but honestly I think there does need to be a licensing system. Too many people are claiming that dogs are service dogs who are not - they are not trained and they are not providing a service other than comfort. I agree. DD#2 is home from college this weekend and told me about a friend of hers with a "service dog". She said she doesn't have a physical disability and I pointed out that some dogs are trained to detect seizures. DD said "nope...it's a mental thing".
I then asked if the dog has a training certificate. Nope. She says the dog is still young and that they are always working on training. I told DD that there's a place near us that trains puppies, certifies them, and gives them to someone in need of a dog.
DD then went on to tell me that one day in class (a college class remember) the dog was pulling on the leash to get from her person to my DD. In class. Trying to crawl under desks. Whining and stuff.
That's a disruption and that to me, does not sound in ANY way like a service dog.
This girl may need a comfort dog...but that's a whole different thing than a service dog that by law, you're entitled to have with you at all times.
This girl is taking advantage of the system and people like her are eventually going to make it more difficult for people (and properly trained dogs) with a legitimate need.
|
|
Deleted
Posts: 0
Aug 18, 2025 21:44:35 GMT
|
Post by Deleted on Oct 11, 2014 16:24:47 GMT
Exactly. Mental illnesses count just as much as physical disabilities and it saddens me to hear so many say they don't. No one is saying that mental illness is not a disability. What we ARE saying is that there are 2 distinct types of dogs: 1) Service and 2) Therapy. A service dog is specially trained to do specific tasks to assist the owner. That can be physical assistance, or in the case of PTSD therapy in the form of comfort. A true service dog has been through extensive training for the task that they perform. They do not pee in public, sniff people, bark, etc. A properly trained service dog is very expensive and the general public is just not going to have one. A therapy dog is one that is trained to go into hospitals, nursing homes, rehabilitation centers to provide comfort and enjoyment to the patient. They provide no services to the owner/handler. A true therapy dog has been through training and met certain guidelines. In the past I have had the privilege to work with one and the effect they can have on patients is truly wonderful. But they are not service dogs and should not fall under those guidelines. I understand the differences. Many do not though nor do they realize that disabilities can be invisible. That is what I am talking about. And yes a person with anxiety can have a service dog. That is all I am saying. And many here are saying that isn't so.
|
|
Deleted
Posts: 0
Aug 18, 2025 21:44:35 GMT
|
Post by Deleted on Oct 11, 2014 16:38:31 GMT
|
|
Nink
Pearl Clutcher
Posts: 4,963
Location: North Idaho
Jul 1, 2014 23:30:44 GMT
|
Post by Nink on Oct 11, 2014 16:52:49 GMT
I was referring strictly to emotional support animals. They are not covered under ADA, and yet I think that's the "term" most abused by the general public just to allow their dogs to go everywhere with them, which in turn confuses many when it comes to actual PSD's.
|
|
|
Post by samcro on Oct 11, 2014 17:59:45 GMT
Thanks for posting that link. It is a confusing distinction. Unless someone in your life has PTSD or other psychiatric issues, you may not realize that for some, the use of a service dog (psychiatric) is the only way they are able to get out in public and function. I found this to be helpful in explaining the differences. The Difference Between a Psychiatric Service Dog and an Emotional Support Dog It is not always clear—to staff at public places, and even to some people with disabilities—whether an animal accompanying an individual with a psychiatric disability or impairment is performing a psychiatric service or “merely” providing emotional support. Confusion may result in unlawful and discriminatory treatment of people with disabilities. The key distinction to remember is that a psychiatric service animal is actually trained to perform certain tasks that are directly related to an individual’s psychiatric disability. The dog’s primary role is not to provide emotional support. It is to assist the owner with the accomplishment of vital tasks they otherwise would not be able to perform independently. In addition, a psychiatric service dog must not only respond to an owner’s need for help, the dog must also be trained to recognize the need for help in the first place. A dog must be able to respond and recognize to be a service dog. By contrast, an emotional support dog is a pet that is not trained to perform specific acts directly related to an individual’s psychiatric disability. Instead, the pet's owner simply derives a sense of well-being, safety, or calm from the dog’s companionship and physical presence. The animal companionship of an emotional support dog can have genuine therapeutic benefits for individuals with psychiatric disabilities and less severe mental impairments. But unless the dog is also trained to work—to independently recognize and respond to its owner’s psychiatric disability—the dog does not qualify as a psychiatric service dog and does not receive the protections of the ADA. For example, people with social phobia might only feel safe enough to leave their home for food or medication if their dog accompanies them. Such a dog would be considered an emotional support animal. If, however, the same person is prone to dissociative episodes when they leave home, and their dog is trained to recognize and respond to the onset of such an episode by nudging, barking, or removing the individual to a safe location, then the dog would be considered a psychiatric service dog.
|
|
|
Post by hennybutton on Oct 11, 2014 18:09:25 GMT
This is an extremely informative thread.
I have no issues with service animals. (Service animals can include animals other than dogs.) But, I do have an issue with people who think they can take their pets everywhere with them. I won't send this thread off topic, I'll start a spinoff.
|
|
scrappinmama
Drama Llama

Posts: 5,672
Jun 26, 2014 12:54:09 GMT
|
Post by scrappinmama on Oct 11, 2014 18:20:38 GMT
I have learned quite a bit from this thread. The service dogs I have been around, have been amazing to see in action. I used to work at a university, and saw them assisting vision impaired students. I have been on crowded trains with them. I have never heard one bark, bite, lick or even make a whimper.
I thing that emotional support dogs are a wonderful thing to people in need of one. I know they have assisted children with autism, and veterans suffering with PTSD. Unfortunately, a few people taking advantage of any loopholes of using an emotional support dog, are making all owners of service dogs look bad. It's a shame.
|
|
|
Post by jackietex on Oct 11, 2014 18:31:05 GMT
Yesterday, Melissa Gilbert posted on her Instagram account a photo of her dog, that she just featured in a children's book, on a plane and wearing a service dog halter. I like her...but I really questioned this. I have followed her for a while and never seen a reference to her needing a service dog. I know people sometimes take their pets on cruises by getting them "certified" as service dogs.
|
|
Nanner
Drama Llama

Posts: 6,039
Jun 25, 2014 23:13:23 GMT
|
Post by Nanner on Oct 11, 2014 18:33:02 GMT
True service dogs are amazing.
The problem is the abuse of therapy dogs. I recall reading on a board (and for some reason I thought it was 2Peas, but am probably mistaken about that) where someone was telling people if they want to bring their dog everywhere, just have to send their $60 in to some place and they could get their dog labelled a therapy dog and it would allow them to bring their dog everywhere with them.
Now, I love my dog, who is just a regular old dog, but he doesn't belong in restaurants, stores, etc. just because I don't want to leave him at home.
|
|
|
Post by brina on Oct 11, 2014 19:28:27 GMT
I had to have my dog pass a pretty rigorous test to qualify as a therapy dog, but what she had to do was nowhere near on par with what a true service dog does. I have unfortunately witnessed a few small dogs on planes that were out of their carriers and when told they needed to go back in their owners replied that they were service dogs. Based on behavior I have a hard time believing that these dogs were service dogs. When the general public sees badly behaved dogs on planes or in shops with their owners claiming them to be therapy dogs it creates a bad impression and makes it that much harder for people with true service animals to be taken seriously. If there were a licensing process along with a doctors prescription it would cut out or at least greatly eliminate those who simply feel entitled to take their dog wherever they want.
|
|
|
Post by samcro on Oct 11, 2014 19:30:17 GMT
Yes, people are going to abuse this just like they do every other program that some legitimately need. Just like food stamps, welfare, etc. Next time you see a dog being used as a service dog, give them the benefit of the doubt, and consider that they may have an invisible illness if that makes you feel better. Because those that really do need them don't really deserve to be questioned and judged by strangers.
|
|
|
Post by melanell on Oct 11, 2014 19:52:27 GMT
I agree.
I've seen some K9 Unit dogs and they are also amazing.
|
|
Nink
Pearl Clutcher
Posts: 4,963
Location: North Idaho
Jul 1, 2014 23:30:44 GMT
|
Post by Nink on Oct 11, 2014 19:57:49 GMT
True service dogs are amazing. The problem is the abuse of therapy dogs. I recall reading on a board (and for some reason I thought it was 2Peas, but am probably mistaken about that) where someone was telling people if they want to bring their dog everywhere, just have to send their $60 in to some place and they could get their dog labelled a therapy dog and it would allow them to bring their dog everywhere with them. Now, I love my dog, who is just a regular old dog, but he doesn't belong in restaurants, stores, etc. just because I don't want to leave him at home. These dogs would/should not be allowed in any of these places.
|
|
pridemom
Pearl Clutcher
Posts: 2,843
Jul 12, 2014 21:58:10 GMT
|
Post by pridemom on Oct 12, 2014 4:19:56 GMT
|
|