Deleted
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Nov 25, 2024 13:14:48 GMT
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Post by Deleted on Oct 13, 2014 7:54:08 GMT
I am unable to use my selphy with my new laptop because it is windows 8.1. So I tried saving my images onto a memory disc. The problem is that when I try to print, the image won't show up and I get an error message. Has anyone had this problem and if not, how do you print photos to your selphy from your phone camera? TIA
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Deleted
Posts: 0
Nov 25, 2024 13:14:48 GMT
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Post by Deleted on Oct 13, 2014 13:41:44 GMT
I can't help you with the laptop or disc printing. But for printing from my phone, I use the Canon app.
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beth44
Junior Member
Refupea #328
Posts: 70
Jun 25, 2014 23:01:32 GMT
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Post by beth44 on Oct 13, 2014 14:03:58 GMT
Have you done an online search to get your printer working. There is a work around to get the Selphy working with windows 8.
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Deleted
Posts: 0
Nov 25, 2024 13:14:48 GMT
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Post by Deleted on Oct 13, 2014 16:09:20 GMT
i've heard of it but I'm afraid to change the integrity of my laptop
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Post by cmpeter on Oct 13, 2014 16:36:58 GMT
I use the wireless feature and print from my phone using the app.
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Post by cmpeter on Oct 13, 2014 16:38:43 GMT
If I have a picture on my regular camera (not cell phone) that I want to print, I'll email it to myself, check my email on my phone and save the picture to my Camera Roll. Then I can print it from my phone using the Selphy app.
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Deleted
Posts: 0
Nov 25, 2024 13:14:48 GMT
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Post by Deleted on Oct 13, 2014 17:19:41 GMT
I've only ever printed to my Selphy from my phone. I use the Canon app for the Selphy. I do the same thing cmpeter does for photos from my computer; email the photo to myself, save it to my camera roll, and print from my phone.
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Deleted
Posts: 0
Nov 25, 2024 13:14:48 GMT
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Post by Deleted on Oct 13, 2014 17:32:00 GMT
For some reason my phone won't recognize my printer They both are on the same wireless connection so I'm not sure why but I seem to be technically challenged as of late LOL
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Deleted
Posts: 0
Nov 25, 2024 13:14:48 GMT
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Post by Deleted on Oct 13, 2014 17:33:36 GMT
Can I ask which canon app you use?
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Deleted
Posts: 0
Nov 25, 2024 13:14:48 GMT
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Post by Deleted on Oct 13, 2014 17:48:00 GMT
My canon app is called "canon iepp"
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Deleted
Posts: 0
Nov 25, 2024 13:14:48 GMT
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Post by Deleted on Oct 13, 2014 17:52:37 GMT
For some reason my phone won't recognize my printer They both are on the same wireless connection so I'm not sure why but I seem to be technically challenged as of late LOL This might be a stupid question, but did you follow the set-up instructions to connect the phone to the printer? You basically need to hook your phone up to the printer via the PRINTER'S WiFi network, not through your own WiFi at home.
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Deleted
Posts: 0
Nov 25, 2024 13:14:48 GMT
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Post by Deleted on Oct 13, 2014 21:56:27 GMT
I don't quite understand....Where would I find instructions? I didn't know my printer had a wifi network...so confused!
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Deleted
Posts: 0
Nov 25, 2024 13:14:48 GMT
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Post by Deleted on Oct 13, 2014 22:43:39 GMT
I don't quite understand....Where would I find instructions? I didn't know my printer had a wifi network...so confused! The instructions came with your Selphy.
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Post by cmpeter on Oct 13, 2014 23:19:09 GMT
I use the Canon iEPP app too. The instructions should have come with your Selphy. You could probably download a .pdf from the Canon website.
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mamakven
Full Member
Posts: 407
Oct 2, 2014 22:01:19 GMT
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Post by mamakven on Oct 14, 2014 2:14:43 GMT
I have always printed straight from the app, called canon iepp, I didn't have success with my 8.1 laptop either. BUT i will say that i've had great luck talking to their reps over the phone, at least with my new printer, a pixma, they totally walked me through the problems i was having. I highly recommend calling them!
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NoWomanNoCry
Drama Llama
Posts: 5,856
Jun 25, 2014 21:53:42 GMT
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Post by NoWomanNoCry on Oct 14, 2014 2:37:53 GMT
- YouTube has some really good videos... That's the only way I want able to set things up lol I'm a visual person.
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Post by laulley on Oct 14, 2014 19:51:06 GMT
I am able to print on my Selphy from my phone or directly from my desktop using Lightroom or Photoshop. It recognizes the Selphy through my home network. I am not able to do the same thing w/my LG Pocket Printer (sadly). My OS is Windows 7 though.
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Post by mariemily on Oct 14, 2014 23:19:19 GMT
I have Windows 8.1 and I encountered that problem when I was trying to print photos that were modified in Photoshop or Photoshop Elements using my USB key.
Now, I process my photos in PS CC, open them with Picasa, just save them again on my USB key in Picasa without doing anything else, and then I am able to print them!
Yep, it is time consuming, but otherwise, I wouldn't be able to use my Selphy anymore.
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Deleted
Posts: 0
Nov 25, 2024 13:14:48 GMT
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Post by Deleted on Oct 15, 2014 3:08:57 GMT
I was able to print directly from my phone to my selphy today after getting some help from my son's friend. Thank you everyone for your replies.
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