My work isn't enforcing mask use for customers

I blame the customers. People suck. I am really shocked at the number of people who refuse to do something so simple, for the greater good.

I am really sorry you have to deal with that.

I'm sorry you have to deal with the uncaring public. My 18 year old just went back to her retail job. Not only does she have to deal with un-masked customers (she said the vast majority don't wear them) but she also did not receive the pay raise she earned. Her employer suspended all raises. It sucks that this is the month she was supposed to get the raise.

She said she never realized how close customers get to her until now. They literally get right in front of her face. At least she is wearing a mask.

I was in the airport last weekend. Went to get a bottle of water, everyone was wearing a mask and social distancing in line. Clerk yells at someone to get their mask on, WHILE she's wearing her mask under her nose.
It's really going both ways.

I’m not happy with the situation in my workplace either ( private osteopath practice ).
The place isn’t getting cleaned regularly ( my boss half-heartedly wipes door handles) we were told we wouldn't be handling the money or the dirty couch and pillow covers - but now she’s asking us to . She also had us back to work for two days whilst on furlough -I’m seriously considering reporting but I don’t want to lose my job .

My colleague/opposite- number ( we split the 10 hr shift ) Are desperately trying to keep ourselves safe. We have found patients using our toilet - even though it says staff only - and I had one woman pick the door barrier up, put it aside and walk right up to my desk ( we have no Perspex screen)- she swore at me when I asked her ( politely) to move back away from me. As soon as they leave her room ( where they are required to wear a mask to receive treatment ) they remove their mask and I’ve found them discarded on the floor even though there are three bins around the place . I’ve only worked three shifts this week to see all this!
My boss has asked me if I would like to increase my hours- I very quickly declined!

We have had a few auctions since things opened back up. I run the 'office' functions there -- registering bidders, handling absentee/phone bids, and checking people out at the end. My boss had plexiglass installed over my office window and is providing masks free to customers who come without one. Staff working the floor are required to wear one. I have felt comfortable with that and appreciate the efforts being made.

Can you talk with them about plexiglass barriers? Or at the very least, a table put in front of the registers/counters to force people to stand back further. I've seen that done at some places.

Sorry you’re dealing with that. A friend of mine works retail, she carries around a yardstick and asks people to back up if they’re too close. Their store has a service animals only policy but employees are not allowed to enforce it. People bring In everything from a snake that got loose, lizards, birds etc. Around here most people I’ve seen in stores are wearing masks, they are really recommended but not required. In Trader Joe’s, I think I only saw one woman (customer) not wearing one.

I would put something in writing to your HR department now about your concerns about their lack of enforcement. While the state recommends and not requires, a business could certainly make it clear that mask wearing is expected.

It may not change anything, but if you (and other employees) start making a fuss, maybe they'll get on it a bit more with in-store announcements, signage, etc.

That is so distressing, I'm sorry.

I'm truly anxious over how badly we are handling this.

I’m sorry you’re stressed. How big is your store and what do you sell?

Our province hasn’t mandated masks but has suggested them. Many stores have signs that read please consider a mask to protect others. I was in a fav small boutique store recently. They didn’t require a mask but had masks and sanitizer at the front as a suggestion. When I put on my mask the employee said to respect my choice she’d put on hers. It wasn’t required. They only allowed 2 shoppers at a time.

This has been the case at the doctor’s office I have been to, and the several health facilities (doctors, imaging, PT) DH has been to as well. Is there a reason someone might need another person to accompany them inside at the cancer center? 

Rhondito, that’d be the one place you’d expect full compliance, right? And the one group of people you’d think you wouldn’t need to ask for it. 

I am sorry. I can’t really blame businesses for not doing customer enforcement — I’ve seen some of the videos of customers becoming combative, and I think retail workers generally aren’t paid enough to be expected to manage that (it reminds me of how when I worked retail we were told not to confront shoplifters).

I am sorry you are dealing with this. To me, wearing a mask seems like the very least you could do right now, and the few non-grocery retail outlets here I have been in since the orders began have required masks (and everyone wore one, except at Target).

shescrafty I don’t know specifics, but they’re commercial cleaners. It’s something like this disinfectingmachines.com/product/electro-sprayer-disinfectant-spray-machine/

Rhondito I was also at my cancer center yesterday. I had to check in at the door and they verified I had an appt , wearing a mask (they had masks available), got a temperature check, used the hand sanitizer, and had to wear a sticker that was very big showing I had checked in and the date. Only appt holders were allowed in. But, I admit my hospital is on the cutting edge of this type of stuff. We have the Ebola unit and the initial cruise COVID patients came here. Shout out to Nebraska Medicine/University of Nebraska Med Center.

Selfish people. So sorry.