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Post by bostonmama on Jul 21, 2015 19:27:59 GMT
Short version: Apparently the owner of a diner yelled "This needs to stop" at a child who had been crying for almost an hour. The parents are irate at the owner, stating that the child's crying was "nothing out of the norm." Owner says there were 75 other people in the diner. What say the Peas?! Personally, I want to high five the owner and send everyone I know in a 100 mile radius to support her business! Video of owner being interviewedSTORY
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sharlag
Drama Llama
I like my artsy with a little bit of fartsy.
Posts: 6,574
Location: Kansas
Jun 26, 2014 12:57:48 GMT
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Post by sharlag on Jul 21, 2015 19:30:38 GMT
Different reports on how long the child was crying.
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Post by elaine on Jul 21, 2015 19:34:21 GMT
She wanted one parent to go outside with the child and stand there in THE RAIN with the child while the other parent waited for their food. I saw the owner interviewed today and she came off as a total b$tch. I'd never give her my business.
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calgal08
Pearl Clutcher
Posts: 2,519
Jun 27, 2014 15:43:46 GMT
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Post by calgal08 on Jul 21, 2015 19:34:56 GMT
For me, if a child is crying for more than 5 minutes in a restaurant I would lose it. Parents, take your kid outside, have your food boxed up and go home.
I say kudos to the restaurant owner.
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Post by bostonmama on Jul 21, 2015 19:35:03 GMT
Only reference to time from the parents that I see in the article is that they stated the owner said the crying needed to stop about 10 minutes after someone insisted they needed to leave if she didn't stop crying (I'm assuming she had been crying for awhile before whomever told them they needed to leave). I can't find any mention from the parents concerning how long she was crying total.
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Post by bostonmama on Jul 21, 2015 19:36:26 GMT
She wanted one parent to go outside with the child and stand there in THE RAIN with the child while the other parent waited for their food. I saw the owner interviewed today and she came off as a total b$tch. I'd never give her my business. She sounds like a total b*tch in the write up, but I feel she's justified to ask someone to leave who is disturbing the other patrons of her diner. I don't agree, necessarily, with HOW she did it.
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peabay
Prolific Pea
Posts: 9,612
Jun 25, 2014 19:50:41 GMT
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Post by peabay on Jul 21, 2015 19:37:06 GMT
Owner sounds like a lunatic. I'm all about removing crying kids from restaurants, but screaming in a child's face is NEVER appropriate.
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lesley
Drama Llama
My best friend Turriff, desperately missed.
Posts: 7,179
Location: Scotland, Scotland, Scotland
Jul 6, 2014 21:50:44 GMT
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Post by lesley on Jul 21, 2015 19:39:48 GMT
Based solely on reading the link, I kind of believe the owner as to how long the child was crying. If she only started towards the end of the meal, then I think the owner would be more likely to go over with their check, and asking if they wanted takeout boxes, etc , to try to hurry them up. But as I say, that's just from the article, and no further info.
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Post by myshelly on Jul 21, 2015 19:40:09 GMT
If I lived closer I would go to the restaurant to give her my business.
The parents sound like clueless assholes.
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Post by gritzi on Jul 21, 2015 19:41:21 GMT
I've only read that she yelled from the counter, not in the child's face. The parents should have taken their screaming child out of the restaurant, period.
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Post by bostonmama on Jul 21, 2015 19:41:38 GMT
Owner sounds like a lunatic. I'm all about removing crying kids from restaurants, but screaming in a child's face is NEVER appropriate. I don't see where it says she screamed in her face, as the owner was on the other side of the bar and the child was at a table.
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~Lauren~
Pearl Clutcher
Posts: 3,876
Jun 26, 2014 3:33:18 GMT
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Post by ~Lauren~ on Jul 21, 2015 19:41:41 GMT
If I lived closer I would go to the restaurant to give her my business. The parents sound like clueless assholes. Me too. I'm tired of parents who ignore their upset children and have the idea that the entire world has to suffer while they supposedly teach their child how to behave in public.
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Post by christine58 on Jul 21, 2015 19:41:57 GMT
The owner posted a RANT on the store's Facebook page that has been taken down. Her response was filled with vulgarity...
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Post by gale w on Jul 21, 2015 19:42:30 GMT
I've seen screen shots of a patron that was sitting next to these people and they said the child was crying for only a few minutes (I think they said 4-5 minutes) before the owner started screaming.
Not sure if I'd want to go to a diner where an order of 3 pancakes is so hard to fill...
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Deleted
Posts: 0
May 14, 2024 7:56:45 GMT
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Post by Deleted on Jul 21, 2015 19:43:07 GMT
I'm not heartless and I know children can have any myriad of issues that cause them to cry.
My first baby had colic and reflux. She didn't cry. She SCREAMED. 3 months? 6 months? Nope. For 12 months she was miserable. I can probably count on one hand how many times DH and I even tried to go out with her. It usually ended up with one of us in the car with her and the other one staying behind to pay the bill and have the food boxed up to go.
My third baby was on the spectrum. From about his 1st birthday until probably his 5th birthday, being out with him was beyond unpredictable. Sometimes he was fine and would do well. Other times...not so much. And yes...he too could become very loud very quickly.
As much as I may (or may not) have a right to be able to go out to eat or go to the movie with my kid, it is not my right to disturb others. It is up to me to remove my kid who is disturbing others. If that means I don't get to go out to eat, or have to find a sitter...or whatever...so be it.
I never give dirty looks to young moms struggling with a kid who is misbehaving. Lord knows...I've been in her shoes and seeing someone looking at me with kind eyes and a smile would be invaluable if I were having a bad day. But there is a limit as to how much I could listen as the parents sat there and ignored it, allowing their kid to ruin the dinner or movie of others.
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Post by elaine on Jul 21, 2015 19:43:27 GMT
She wanted one parent to go outside with the child and stand there in THE RAIN with the child while the other parent waited for their food. I saw the owner interviewed today and she came off as a total b$tch. I'd never give her my business. She sounds like a total b*tch in the write up, but I feel she's justified to ask someone to leave who is disturbing the other patrons of her diner. I don't agree, necessarily, with HOW she did it. There are a million ways to deal with a crying child - screaming and bitching out the parents loudly and publicly isn't the way to do it if you want my business. I bet if she came over and talked quietly with the parents about it, the outcome would have been very different. Parents might have left after a quiet conversation, child might have stopped crying, owner might have offered employee break room since it was raining out, etc. I have no interest in supporting a business owner who is rude and yells at customers - it sounds as if she was as loud, or louder than, crying child.
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Post by bostonmama on Jul 21, 2015 19:43:45 GMT
The parents went on Facebook to say that it was the worst experience in a dining establishment. I'm scratching my head about their sense of entitlement in giving all of the other patrons what could have been THEIR worst dining experience.
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Post by gale w on Jul 21, 2015 19:44:21 GMT
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Post by elaine on Jul 21, 2015 19:44:59 GMT
The owner posted a RANT on the store's Facebook page that has been taken down. Her response was filled with vulgarity... She called both the child and the parents expletives on her Facebook page. She is a textbook example of how not to run a business, unless your name is Donald Trump.
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~Lauren~
Pearl Clutcher
Posts: 3,876
Jun 26, 2014 3:33:18 GMT
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Post by ~Lauren~ on Jul 21, 2015 19:46:38 GMT
I disagree with you Elaine. And I think many others who have had their meals, their movie experience etc ruined by clueless, selfish parents and crying obnoxious kids would also disagree with you.
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Post by Darcy Collins on Jul 21, 2015 19:46:40 GMT
Owner sounds like a lunatic. I'm all about removing crying kids from restaurants, but screaming in a child's face is NEVER appropriate. I agree. The parents sound like they're clueless. By their own admission the child had been crying for over 10 minutes and they didn't see that as out of the ordinary. If the diner owner had shouted at the parents, I'd be backing her 100% - heck she could have called the cops on their refusal to leave, and I'd have her back - but getting into a 2 year old's face and shouting - sorry not okay.
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Post by freecharlie on Jul 21, 2015 19:47:45 GMT
She sounds like a total b*tch in the write up, but I feel she's justified to ask someone to leave who is disturbing the other patrons of her diner. I don't agree, necessarily, with HOW she did it. There are a million ways to deal with a crying child - screaming and bitching out the parents loudly and publicly isn't the way to do it if you want my business. I bet if she came over and talked quietly with the parents about it, the outcome would have been very different. Parents might have left after a quiet conversation, child might have stopped crying, owner might have offered employee break room since it was raining out, etc. I have no interest in supporting a business owner who is rude and yells at customers - it sounds as if she was as loud, or louder than, crying child. she had apparently asked the family to leave which they refused. I could have came down on the owner's side until I read her rant on Facebook. It is crazy talk and if she posts that crap on Facebook knowing people are looking for it, I can't imagine she was too diplomatic in her dealings with the family. The family should have left, one parent could have waited in the car with the child if needed.
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Post by Dori~Mama~Bear on Jul 21, 2015 19:47:57 GMT
If my child ever cried in a restaurant I would leave. I don't like to sit in a restaurant listening to other children crying or being loud. I would never and did not ever let my children be loud in any way not even crying.
I have taken my daughter to restaurants all her life. well since she was about 9 weeks old. we had to go to palm desert because her dad's grandfather was dying and her dad had to go down to see shit granddad before he died so we went with him. and of course we had to eat so we took her to restaurants. But she usually slept through it all. I just made sure she was fed and changed and was asleep in her car seat. as she grew she got used to going to restaurants and she learned how to behave.
All 3 of my kids were the same way.
I wouldn't yell at the child I would have yelled at the parent.
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Post by bostonmama on Jul 21, 2015 19:48:27 GMT
I believe wholeheartedly that even if she had CALMLY insisted they needed to leave the restaurant with their crying child she would still be under fire and taken to task. (The) Parents would still be in an uproar about their snowflake not being allowed to disturb everyone around them.
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Post by elaine on Jul 21, 2015 19:49:01 GMT
Click and it will become large enough to read.
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Post by freecharlie on Jul 21, 2015 19:49:14 GMT
I disagree with you Elaine. And I think many others who have had their meals, their movie experience etc ruined by clueless, selfish parents and crying obnoxious kids would also disagree with you. again, I think asking them to leave was appropriate, the rant on Facebook was just too far. Telling they were lucky she didn't get physical? Over the top.
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Post by bostonmama on Jul 21, 2015 19:49:29 GMT
Owner sounds like a lunatic. I'm all about removing crying kids from restaurants, but screaming in a child's face is NEVER appropriate. I agree. The parents sound like they're clueless. By their own admission the child had been crying for over 10 minutes and they didn't see that as out of the ordinary. If the diner owner had shouted at the parents, I'd be backing her 100% - heck she could have called the cops on their refusal to leave, and I'd have her back - but getting into a 2 year old's face and shouting - sorry not okay. I'm not seeing where it said she was in her face. Am I missing something? It says she was behind the bar, said "This needs to stop!" and pointed at the child.
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Post by lucyg on Jul 21, 2015 19:50:05 GMT
Let me preface this by saying that I don't like listening to a kid cry in a restaurant any more than the next person. If the kid cries for more than a minute or two, please be considerate and take her outside, or just pack up your food and leave.
That said ... I have mostly only seen the diner owner's story, and she doesn't come off looking good at all. What a nasty, horrible person.
According to the owner, the people ordered three large pancakes for the toddler (which the owner felt compelled to mention was way too much food for her), then refused to let her eat it, causing her to cry loudly for a full hour. Does this story actually sound realistic to anyone?
So I'd like to hear what the parents say actually happened. But regardless, I think they should have taken the kid out when the crying didn't stop, and that still, no decent restaurant owner (or person) would respond the way this woman claims she did.
Here's what you do when a child cries for an extended period of time in your restaurant: you politely ask the parents to take the child outside or to the restroom to calm her down. You don't wait (supposedly for an hour, which I don't believe) and then start screaming. And you don't follow up on social media by saying the people are lucky you didn't get violent.
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Post by elaine on Jul 21, 2015 19:50:31 GMT
Owner sounds like a lunatic. I'm all about removing crying kids from restaurants, but screaming in a child's face is NEVER appropriate. I agree. The parents sound like they're clueless. By their own admission the child had been crying for over 10 minutes and they didn't see that as out of the ordinary. If the diner owner had shouted at the parents, I'd be backing her 100% - heck she could have called the cops on their refusal to leave, and I'd have her back - but getting into a 2 year old's face and shouting - sorry not okay. By her own admission in her rant they were trying to calm and quiet the child.
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Post by auntkelly on Jul 21, 2015 19:51:00 GMT
To me, it sounds like neither the restaurant owner or the parents handled the situation very well.
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