CeeScraps
Pearl Clutcher
~~occupied entertaining my brain~~
Posts: 3,829
Jun 26, 2014 12:56:40 GMT
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Post by CeeScraps on Sept 29, 2015 0:29:55 GMT
My girlfriend posted this on Facebook. I just turned mine off. Hopefully this will help someone..... Data usage
Edited the title to include iPad!
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cakediva
Drama Llama
Making the world a sweeter place one cake at a time!
Posts: 7,444
Location: Fergus, Ontario
Jun 26, 2014 11:53:40 GMT
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Post by cakediva on Sept 29, 2015 0:32:34 GMT
I noticed this on my own the other day, just a couple days after I upgraded.
I have data turned off for all the apps on my phone except messaging, and it left those alone, but I did notice it turned a few other things on. So in my search to turn all of that off, I discovered that little button.
Whew!
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TankTop
Pearl Clutcher
Refupea #1,871
Posts: 4,778
Location: On the couch...
Jun 28, 2014 1:52:46 GMT
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Post by TankTop on Sept 29, 2015 0:36:20 GMT
Thank you!
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Post by anniefb on Sept 29, 2015 0:38:08 GMT
Yep, TFS. I have such a low allowance that I need to watch mine like a hawk.
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Deleted
Posts: 0
May 19, 2024 16:59:35 GMT
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Post by Deleted on Sept 29, 2015 0:57:56 GMT
So, this person doesn't set alerts for data usage from his provider, doesn't notice his phone switches to LTE, and in general is totally unobservant and it's Apple's fault? Uh, ok.
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Post by littlemama on Sept 29, 2015 1:08:25 GMT
Well, I'll be damned. Add that to the reasons I love my galaxy s5, and hate ds' iPhone. He mentioned earlier tonight that the WiFi kept going on and off and now we know why.
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Deleted
Posts: 0
May 19, 2024 16:59:35 GMT
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Post by Deleted on Sept 29, 2015 1:18:30 GMT
Thanks for the warning! I hadn't updated yet and I know my parents won't understand what is going on so I'll tell them to wait to update until one of us is there to make sure all the setting are correct.
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CeeScraps
Pearl Clutcher
~~occupied entertaining my brain~~
Posts: 3,829
Jun 26, 2014 12:56:40 GMT
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Post by CeeScraps on Sept 29, 2015 16:34:03 GMT
I just checked out iPads...the setting is on the iPads too.
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JustTricia
Pearl Clutcher
Posts: 2,829
Location: Indianapolis
Jul 2, 2014 17:12:39 GMT
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Post by JustTricia on Sept 29, 2015 16:41:22 GMT
So, this person doesn't set alerts for data usage from his provider, doesn't notice his phone switches to LTE, and in general is totally unobservant and it's Apple's fault? Uh, ok. I don't have alerts set up and I rarely look at the teeny tiny icon at the top of my screen. I also never come close to my data usage, so I've never had a cause to set alerts up. I was at Chick-Fil-A the other day. I logged on to their free WIFI. After about half hour of surfing on my phone I just happened to notice my phone was on LTE, not WIFI. I verified when I first logged on that I had WIFI, but didn't keep checking. No idea how long I had been on LTE. Should we now have to pay attention to that at all times, or should we expect that if we logged on to WIFI and it's available, no matter the speed, that the phone shouldn't make a choice for us? While I think we should be responsible in some part, Apple should be responsible for letting us know the change as well.
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Deleted
Posts: 0
May 19, 2024 16:59:35 GMT
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Post by Deleted on Sept 29, 2015 17:04:41 GMT
So, this person doesn't set alerts for data usage from his provider, doesn't notice his phone switches to LTE, and in general is totally unobservant and it's Apple's fault? Uh, ok. I don't have alerts set up and I rarely look at the teeny tiny icon at the top of my screen. I also never come close to my data usage, so I've never had a cause to set alerts up. I was at Chick-Fil-A the other day. I logged on to their free WIFI. After about half hour of surfing on my phone I just happened to notice my phone was on LTE, not WIFI. I verified when I first logged on that I had WIFI, but didn't keep checking. No idea how long I had been on LTE. Should we now have to pay attention to that at all times, or should we expect that if we logged on to WIFI and it's available, no matter the speed, that the phone shouldn't make a choice for us? While I think we should be responsible in some part, Apple should be responsible for letting us know the change as well. First, I will say that I strongly think *anyone* who is on a small limited plan (or who has a shared plan of any size) should have data alerts set up so they don't get caught by surprise. Carriers make it easy to do and to know where you are with your data usage, yet people still get these astonishing bills and think it's not their fault. Frankly, I have little sympathy for them. Smartphones - not just iPhones - have always switched between LTE and wifi has they are available. Apple has refined that now so people don't get stuck on wifi that's so slow it's basically unusable. Guess what most people blame that slowness on? Their phone, not the wifi. Of course the phone manufacturer wants to change that. I think the job of Apple (and any other smartphone manufacturer) is to provide the best possible hardware and software that will allow people to have the best possible mobile experience. It's our responsibility to manage our data usage according to the plan we've chosen.
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momto4kiddos
Drama Llama
Posts: 5,151
Jun 26, 2014 11:45:15 GMT
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Post by momto4kiddos on Sept 29, 2015 17:13:32 GMT
Thanks, just changed mine and made sure my kiddos know. Sometimes our wi-fi can be weak so we'd likely have had an issue.
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calgal08
Pearl Clutcher
Posts: 2,519
Jun 27, 2014 15:43:46 GMT
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Post by calgal08 on Sept 29, 2015 17:17:09 GMT
Thank you! Now I have to remember to change the setting on the kids iPads/phones
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Post by JoP on Sept 30, 2015 6:13:47 GMT
TFS
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luvnlifelady
Pearl Clutcher
Posts: 4,421
Jun 26, 2014 2:34:35 GMT
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Post by luvnlifelady on Sept 30, 2015 6:32:21 GMT
Wow, I am glad I read this thread. You would not believe this, but my 15 year old son has gone over 40 gigs himself this month and we don't renew until the 5th!. Yes, that's right. 40!! His phone doesn't stay on home Wifi but even still, when we called about it, the lady was shocked! We were on a 30 gig plan and upped it last month or so and then recently upped it again to 50. Well we called in to up to 60 and she said we couldn't because it's what most businesses use. We only have 4 people on the line. I just checked his phone and that Wi-Fi Assist was on there and active!
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Post by DinCA on Sept 30, 2015 6:48:41 GMT
Thank you. I haven't upgraded yet but I appreciate the information!
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CeeScraps
Pearl Clutcher
~~occupied entertaining my brain~~
Posts: 3,829
Jun 26, 2014 12:56:40 GMT
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Post by CeeScraps on Sept 30, 2015 10:17:11 GMT
luvnlifelady go through all of his apps on his phone within settings. Turn off notifications and tracking if he doesn't "need" them. That too will help with usage. There is a lot within settings that you should look at and turn off.
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Post by jennyap on Sept 30, 2015 10:33:07 GMT
Wow, I am glad I read this thread. You would not believe this, but my 15 year old son has gone over 40 gigs himself this month and we don't renew until the 5th!. Yes, that's right. 40!! His phone doesn't stay on home Wifi but even still, when we called about it, the lady was shocked! We were on a 30 gig plan and upped it last month or so and then recently upped it again to 50. Well we called in to up to 60 and she said we couldn't because it's what most businesses use. We only have 4 people on the line. I just checked his phone and that Wi-Fi Assist was on there and active! Wow, that is an enormous amount of data! What on earth is he using it for?!
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Post by megs78 on Sept 30, 2015 10:45:12 GMT
I'm really annoyed that Apple didn't highlight this "feature". Luckily I caught it on all our phones before we did major damage to the bill.
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Post by Restless Spirit on Sept 30, 2015 11:39:10 GMT
Well for heavens sake. That explains a lot. The other day I was sitting in my house 20 ft from my router when I said out loud "why am I on LTE?" (DH thought I'd lost my mind. Ha)
We have very good wifi, so it was odd that I wasn't connected to it. Now I know why.
Thanks for posting this!
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luvnlifelady
Pearl Clutcher
Posts: 4,421
Jun 26, 2014 2:34:35 GMT
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Post by luvnlifelady on Sept 30, 2015 12:46:05 GMT
Wow, I am glad I read this thread. You would not believe this, but my 15 year old son has gone over 40 gigs himself this month and we don't renew until the 5th!. Yes, that's right. 40!! His phone doesn't stay on home Wifi but even still, when we called about it, the lady was shocked! We were on a 30 gig plan and upped it last month or so and then recently upped it again to 50. Well we called in to up to 60 and she said we couldn't because it's what most businesses use. We only have 4 people on the line. I just checked his phone and that Wi-Fi Assist was on there and active! Wow, that is an enormous amount of data! What on earth is he using it for?! That's a good question. I know he watches a ton of Youtube videos. However, he has a Mini ipad that does stay on Wifi so why he isn't using that at home, I have no idea (he is now since we discovered this problem).
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Bridget in MD
Drama Llama
Posts: 6,054
Member is Online
Jun 25, 2014 20:40:00 GMT
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Post by Bridget in MD on Sept 30, 2015 12:56:41 GMT
Wow, that is an enormous amount of data! What on earth is he using it for?! That's a good question. I know he watches a ton of Youtube videos. However, he has a Mini ipad that does stay on Wifi so why he isn't using that at home, I have no idea (he is now since we discovered this problem). videos of any kind will totally eat all your data!!!! even those little vines and shorts on FB (which you can turn off the video preview on those too)!
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peppermintpatty
Pearl Clutcher
Refupea #1345
Posts: 3,842
Jun 26, 2014 17:47:08 GMT
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Post by peppermintpatty on Sept 30, 2015 13:22:08 GMT
I WISH we could use up our data. We have the 15 gb plan on AT&T and between the 4 of us (2 teens) we can never use more than 3 or 4 gb per month. Then they roll over and I usually have around 25 gb a month to use up. I jokingly yelled at my kids to "Start Using More Data or Else". Everyone I know complains about running out of data but we have never had that problem. I can't drop to the 6gb plan because with the corporate discount we get, it would cost us more to drop the data amount because it raises the monthly cost/phone.
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Post by Darcy Collins on Sept 30, 2015 13:52:06 GMT
I don't have alerts set up and I rarely look at the teeny tiny icon at the top of my screen. I also never come close to my data usage, so I've never had a cause to set alerts up. I was at Chick-Fil-A the other day. I logged on to their free WIFI. After about half hour of surfing on my phone I just happened to notice my phone was on LTE, not WIFI. I verified when I first logged on that I had WIFI, but didn't keep checking. No idea how long I had been on LTE. Should we now have to pay attention to that at all times, or should we expect that if we logged on to WIFI and it's available, no matter the speed, that the phone shouldn't make a choice for us? While I think we should be responsible in some part, Apple should be responsible for letting us know the change as well. First, I will say that I strongly think *anyone* who is on a small limited plan (or who has a shared plan of any size) should have data alerts set up so they don't get caught by surprise. Carriers make it easy to do and to know where you are with your data usage, yet people still get these astonishing bills and think it's not their fault. Frankly, I have little sympathy for them. Smartphones - not just iPhones - have always switched between LTE and wifi has they are available. Apple has refined that now so people don't get stuck on wifi that's so slow it's basically unusable. Guess what most people blame that slowness on? Their phone, not the wifi. Of course the phone manufacturer wants to change that. I think the job of Apple (and any other smartphone manufacturer) is to provide the best possible hardware and software that will allow people to have the best possible mobile experience. It's our responsibility to manage our data usage according to the plan we've chosen. I have a whole lot more sympathy now that I realize the alerts from most carriers totally suck. Most of the time they don't update the data usage until you actually close out of the app. This is a huge issue if you are using a data heavy app such as youtube. I thought we were being quite careful the first month my daughter had a phone, as we turned off data completely on her phone the second I was notified that we had used 90% of data for the plan. Well low and behold the bill came, and showed we were over by 3x and owed an extra $150-200. The very "helpful" person at AT&T let me know that data usage isn't actually real time, so it can be up to 24 hours before the system updates with the data used. I've had an iPhone from the 1st generation, and have never had an issue with data overage - but those kids can chew through an incredibly amount of data in an extremely short period of time. The good news, is the lady at AT&T was quite helpful in giving a courtesy one time waiving of the charge. Her phone is now set to not use data heavy apps on the cellular network at all.
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Post by merry on Sept 30, 2015 14:02:16 GMT
Wow, I am glad I read this thread. You would not believe this, but my 15 year old son has gone over 40 gigs himself this month and we don't renew until the 5th!. Yes, that's right. 40!! His phone doesn't stay on home Wifi but even still, when we called about it, the lady was shocked! We were on a 30 gig plan and upped it last month or so and then recently upped it again to 50. Well we called in to up to 60 and she said we couldn't because it's what most businesses use. We only have 4 people on the line. I just checked his phone and that Wi-Fi Assist was on there and active! I think you need to check into this more. That is an unusually high amount of data for a family, let alone one person. You could be saving yourself a lot of money by having him access whatever it is he is obsessed with on a computer. And you might want to look into what he is doing so many hours in the week...
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Post by Darcy Collins on Sept 30, 2015 14:14:41 GMT
Wow, I am glad I read this thread. You would not believe this, but my 15 year old son has gone over 40 gigs himself this month and we don't renew until the 5th!. Yes, that's right. 40!! His phone doesn't stay on home Wifi but even still, when we called about it, the lady was shocked! We were on a 30 gig plan and upped it last month or so and then recently upped it again to 50. Well we called in to up to 60 and she said we couldn't because it's what most businesses use. We only have 4 people on the line. I just checked his phone and that Wi-Fi Assist was on there and active! I think you need to check into this more. That is an unusually high amount of data for a family, let alone one person. You could be saving yourself a lot of money by having him access whatever it is he is obsessed with on a computer. And you might want to look into what he is doing so many hours in the week... I agree with you - but would say that you could easily chew up 40 gig in a month watching videos for an hour or two a day. There's no way in hell I'd pay for a 50 gig plan so my kid could watch a couple hours of video a day on their phone.
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Post by Laurie on Sept 30, 2015 14:15:27 GMT
I don't have alerts set up and I rarely look at the teeny tiny icon at the top of my screen. I also never come close to my data usage, so I've never had a cause to set alerts up. I was at Chick-Fil-A the other day. I logged on to their free WIFI. After about half hour of surfing on my phone I just happened to notice my phone was on LTE, not WIFI. I verified when I first logged on that I had WIFI, but didn't keep checking. No idea how long I had been on LTE. Should we now have to pay attention to that at all times, or should we expect that if we logged on to WIFI and it's available, no matter the speed, that the phone shouldn't make a choice for us? While I think we should be responsible in some part, Apple should be responsible for letting us know the change as well. First, I will say that I strongly think *anyone* who is on a small limited plan (or who has a shared plan of any size) should have data alerts set up so they don't get caught by surprise. Carriers make it easy to do and to know where you are with your data usage, yet people still get these astonishing bills and think it's not their fault. Frankly, I have little sympathy for them. Smartphones - not just iPhones - have always switched between LTE and wifi has they are available. Apple has refined that now so people don't get stuck on wifi that's so slow it's basically unusable. Guess what most people blame that slowness on? Their phone, not the wifi. Of course the phone manufacturer wants to change that. I think the job of Apple (and any other smartphone manufacturer) is to provide the best possible hardware and software that will allow people to have the best possible mobile experience. It's our responsibility to manage our data usage according to the plan we've chosen. We have what I consider a rather large allowance (15GB) for 3 of us and have alerts setup to let me know when we are at 50%, 75% and 90%. Saturday night my dd stayed over at a friends house. She connected to their wifi and they played Minecraft, etc. Next day I see this information all over Facebook so I login and see that during the time she was at her friends house she used 20% of our data. We are lucky that this was day 1 of our cycle so not a big deal. Am I all pissed off at Apple? No. Do I think this was just the consumers fault and Apple handled this appropriately? No. I think when an update like this is released there should be a better way of communicating it. Sure some of the blame lies on consumer for not being diligent but I don't think Apple is all innocent in this.
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JustTricia
Pearl Clutcher
Posts: 2,829
Location: Indianapolis
Jul 2, 2014 17:12:39 GMT
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Post by JustTricia on Sept 30, 2015 14:30:36 GMT
I don't have alerts set up and I rarely look at the teeny tiny icon at the top of my screen. I also never come close to my data usage, so I've never had a cause to set alerts up. I was at Chick-Fil-A the other day. I logged on to their free WIFI. After about half hour of surfing on my phone I just happened to notice my phone was on LTE, not WIFI. I verified when I first logged on that I had WIFI, but didn't keep checking. No idea how long I had been on LTE. Should we now have to pay attention to that at all times, or should we expect that if we logged on to WIFI and it's available, no matter the speed, that the phone shouldn't make a choice for us? While I think we should be responsible in some part, Apple should be responsible for letting us know the change as well. First, I will say that I strongly think *anyone* who is on a small limited plan (or who has a shared plan of any size) should have data alerts set up so they don't get caught by surprise. Carriers make it easy to do and to know where you are with your data usage, yet people still get these astonishing bills and think it's not their fault. Frankly, I have little sympathy for them. Smartphones - not just iPhones - have always switched between LTE and wifi has they are available. Apple has refined that now so people don't get stuck on wifi that's so slow it's basically unusable. Guess what most people blame that slowness on? Their phone, not the wifi. Of course the phone manufacturer wants to change that. I think the job of Apple (and any other smartphone manufacturer) is to provide the best possible hardware and software that will allow people to have the best possible mobile experience. It's our responsibility to manage our data usage according to the plan we've chosen. I hear what you're saying. But...I may not have alerts set up, but I check our data usage a couple of times a month. Only once have we used more than half our data, and then I kept a closer eye on it. If we've never had an issue before with coming close to our usage or with WIFI changing to LTE, why would I arbitrarily become more vigilant about it? If I knew this was a new feature I would turned it off as soon as I knew about it and maybe then set up alerts. If for all the time we've had a data limit I never worried about it, why would I start out of the blue? There usually is a "what's new" when they update the iOS, why wasn't this included?
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Post by Darcy Collins on Sept 30, 2015 14:34:32 GMT
As an aside, I've kept the wifi assist on this week, and have had no issue with significantly increased data. I'm sure it could be a huge issue if someone regularly uses a weak wifi network.
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scrappinghappy
Pearl Clutcher
“I’m late, I’m late for a very important date. No time to say “Hello.” Goodbye. I’m late...."
Posts: 4,306
Jun 26, 2014 19:30:06 GMT
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Post by scrappinghappy on Sept 30, 2015 14:46:00 GMT
I don't watch videos and hardly use my phone for data at all but since getting the iPhone 6 plus my data usage jumped from 1.5 gb to over 8 GB per month. Of course Verizon says it's me but I'm not doing anything differently. My phone is using 1.3 GB a month JUST for system services and no one can help me figure out what those actually are.
Haven't updated to 9 yet and not in any hurry to do so either.
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Post by merry on Sept 30, 2015 14:52:11 GMT
Just FYI, I was evaluating my personal usage about 6 months ago in trying to decide whether to keep AT&T (where I had grandfathered into unlimited data) or switch to another plan. In doing so, I played around with my iPhone and realized that every app I had on my phone was turned on for cellular data (which I assume is supposed to take over when wifi is not available.) I turned off all but just the few I use regularly when I'm out and about, and my data usage plummeted to less than 1 GB per month! I do not watch videos or do Facebook unless I am on wifi, just to clarify. I tracked this for a few months, and even despite turning on cellular data for more apps - especially when I travel- I've never had a month greater than 2GB. So I cut nearly $40 off my bill by reducing my data plan. I haven't updated my iOS yet, so I'll be curious to see what my phone cellular permission is when I open that up again. I always wait for a month before updating my iOS - I don't think there's been a troublefree release yet, so I let them get the kinks (like this one!) figured out first.
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