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Post by Zee on Oct 1, 2018 14:36:23 GMT
So I was hired on at x rate of pay. I signed an offer letter. Then they called me and told me an error was made, it was actually be higher y rate. Great! I signed another offer letter.
Today I look online and see they have me still at x rate. I email the HR person who sent me the offer letters and she says too bad, it was an error, you make x rate.
I say I signed y rate last and to my knowledge that is the final offer I agreed to. She comes back with "both offers are binding and x is your rate".
What? This doesn't sit well with me at all. I asked why I wasn't informed of the second error... She says she left me a voicemail, but I know there was no voicemail because I get them so rarely that I know to check them all.
Short of getting a lawyer, do I have any rights here? It's not a huge difference in pay but it's the principle of the matter. I feel like quitting over this. The pay is good but I don't have to keep this job. Dammit. I knew that second offer felt too good to be true.
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eleezybeth
Pearl Clutcher
Posts: 2,784
Jun 28, 2014 20:42:01 GMT
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Post by eleezybeth on Oct 1, 2018 14:47:16 GMT
My gut - OH HELL NO. I'd go to the HR supervisor. That's just unprofessional on so many levels. You sign a second letter and we don't tell you??? She doesn't email you, call you and wait for your reply?
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Post by mikklynn on Oct 1, 2018 14:48:53 GMT
I would not accept her answer.
I'd start with my immediate supervisor and move up the chain from there.
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Post by bbkeef on Oct 1, 2018 14:55:20 GMT
Not ok at all. I would call the DIRECTOR of HR. This used to happen occasionally in my organization where mistakes were made during the hiring process. In almost every case, the employee got the better deal.
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Post by mom on Oct 1, 2018 14:57:54 GMT
Nope. I would go up the chain of command. If they presented two offers, the one signed most recent should be their standing offer. And a voicemail does not work for changing an offer.
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Post by JustCallMeMommy on Oct 1, 2018 15:04:09 GMT
I would work within my management structure. You are probably talking to a recruiter in HR rather than a payroll specialist, and you need someone who can work with the payroll specialist.
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Post by busy on Oct 1, 2018 15:06:20 GMT
Honestly, I’d quit. A company that operates like that isn’t one that is likely to be one I’ll be happy at long term. If I didn’t have the luxury of quitting, I’d escalate it but the chances are high that this is indiciative of their culture.
(Mistakes can certainly be made - I’m not unreasonable - but the way it’s been handled is what raises red flags for me.)
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Post by manda on Oct 1, 2018 15:15:02 GMT
What is the title of the person in HR that is telling you that you have to take the earlier low rate (payroll shouldn’t dictate your pay rate; HR should).
Who signed the offer letters on behalf of the company? Did you go through the offer process with your manager or HR?
I would start with the person who you did the offer letter with directly. If that doesn’t work, go to your manager. If that doesn’t work, go to HR with copies of both letters, copying your manager on the emails. You could then escalate to a higher level HR person if it’s a larger department.
If none of that works, go to your state labor board.
In all my years of working in HR, including recruiting, I have never seen the last offer letter not honored. It sounds like there was a breakdown in communication, the person you are talking to should be researching and resolving this for you instead of saying oh well.
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Post by revirdsuba99 on Oct 1, 2018 15:21:51 GMT
IF she left a voice mail on your cell phone it will be on your bill...... I can go back at least a year to look and print if needed. (maybe not all companies, I have Verizon)
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Post by pjaye on Oct 1, 2018 15:22:32 GMT
I don't really understand why this is such an issue that would make you quit.
You were offered x, you accepted and signed the letter at x rate of pay. Clearly you were happy to work there at that rate of pay or you wouldn't have accepted the offer.
So why are you now objecting to working at x rate of pay?
If the second letter had not come into it...you'd be happy with that rate of pay.
You are not losing anything as you've never been paid the other rate.
They are not trying to pay you any less than the offer you accepted initially.
Yeah, I'd be a bit peeved at the start, but if I liked the job overall, this would not be enough for me to quit.
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Post by originalvanillabean on Oct 1, 2018 15:31:01 GMT
I would take it up the chain of command.
The "sorry" wouldn't sit well with me at all.
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Post by busy on Oct 1, 2018 15:42:26 GMT
I don't really understand why this is such an issue that would make you quit. You were offered x, you accepted and signed the letter at x rate of pay. Clearly you were happy to work there at that rate of pay or you wouldn't have accepted the offer. So why are you now objecting to working at x rate of pay? If the second letter had not come into it...you'd be happy with that rate of pay. You are not losing anything as you've never been paid the other rate. They are not trying to pay you any less than the offer you accepted initially. Yeah, I'd be a bit peeved at the start, but if I liked the job overall, this would not be enough for me to quit. For me, it's indicative of the culture. It's not about the money. An error happened. Ok. That's life. BUT the way it's being handled sucks. Too bad, both offers are binding, blah blah. The person who made the mistake should take ownership and be more apologetic and conciliatory about it. If I were in her shoes, I'd be fine with taking the original offer IF the mistake was explained well and in general handled well. But given how the OP has explained it, nope. The hiring and onboarding process of new employees is usually very reflective of a company's values and how they operate. I'd be pretty damn surprised if this company turned out to be a great place to work. |
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Post by scrapmaven on Oct 1, 2018 16:36:55 GMT
I'd think twice about going to work there. If you can't get it handled to your satisfaction, easily then that speaks volumes about the problems you'll have while employed. This could be a mistake made by one bad employee and she's trying to cover her ass; however, it could a company culture of disorganization and unfair practices.
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Post by jeremysgirl on Oct 1, 2018 16:39:52 GMT
Is there a union involved?
The reason I ask is because my job was offered to me at X rate. I agreed and signed. Then the paperwork had to be sent to the union for complete approval and my rate was taken down to Y rate. It had to do with my classification. There was nothing I could do about it and neither could HR. They made a mistake.
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Deleted
Posts: 0
May 11, 2024 13:08:53 GMT
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Post by Deleted on Oct 1, 2018 17:08:39 GMT
Where I work payroll pays what HR has listed no matter what I have to say. HR lists what the director of the area the employee is located, has said. It is the directors decision as to which offer will be honored. So taht is who I would clarify with than ask that person to clear it up in HR so I am correctly paid.
I wouldn't necessarily consider this toxic office culture either. HR or payroll may have a new person who isn't fully schooled on how to handle issues.
Saying both offers are binding is stupid. Both can't be binding if the terms are different.
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Post by teacherlisa on Oct 1, 2018 17:17:41 GMT
Honestly, I’d quit. A company that operates like that isn’t one that is likely to be one I’ll be happy at long term. If I didn’t have the luxury of quitting, I’d escalate it but the chances are high that this is indiciative of their culture. (Mistakes can certainly be made - I’m not unreasonable - but the way it’s been handled is what raises red flags for me.) I agree with this 100%. |
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Post by Zee on Oct 1, 2018 17:30:41 GMT
I don't really understand why this is such an issue that would make you quit. You were offered x, you accepted and signed the letter at x rate of pay. Clearly you were happy to work there at that rate of pay or you wouldn't have accepted the offer. So why are you now objecting to working at x rate of pay? If the second letter had not come into it...you'd be happy with that rate of pay. You are not losing anything as you've never been paid the other rate. They are not trying to pay you any less than the offer you accepted initially. Yeah, I'd be a bit peeved at the start, but if I liked the job overall, this would not be enough for me to quit. It's the principle of the matter, and I worry that this is an indication that maybe things aren't run so well. You might be ok with saying oh well, I guess I agree that my second signed offer letter doesn't count because at first I was ok with it--but I'm not willing to just ignore the fact that I signed a second offer letter for more money. |
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Deleted
Posts: 0
May 11, 2024 13:08:53 GMT
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Post by Deleted on Oct 1, 2018 17:33:01 GMT
She comes back with "both offers are binding and x is your rate". If both offers are binding, then how can she arbitrarily decide which one she decides to honor? Doesn't the latest signed agreement usually supersede an older agreement? I'd request to speak to a person higher up in HR. |
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Deleted
Posts: 0
May 11, 2024 13:08:53 GMT
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Post by Deleted on Oct 1, 2018 19:06:24 GMT
That would both me, too, especially signing a second letter with a higher rate. If they won't increase your salary I would negotiate more vacation, a higher bonus, or something of the sort that would accommodate the "mistake".
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Deleted
Posts: 0
May 11, 2024 13:08:53 GMT
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Post by Deleted on Oct 1, 2018 19:19:21 GMT
If you don't need the job, I would quit.
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Post by verdepea on Oct 1, 2018 19:32:29 GMT
IF she left a voice mail on your cell phone it will be on your bill...... I can go back at least a year to look and print if needed. (maybe not all companies, I have Verizon) Verbal messages are NOT a contract. So that is ridiculous... If you have two offer letters dated and signed. The later dated offer letter is the employment contract. A contract is a contract. Why was the 2nd one extended on the first place. I would also point out the HR mistake has so make you look bad for sticking up for yourself and is a poor reflection on the company. |
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Post by katyscrap on Oct 1, 2018 19:33:54 GMT
This happened to me at my previous job - our agency was bought out by another agency and I was sold along with it. The offer I signed listed my salary, vacation time, etc, staying the same.
Two years later, they cut a week's vacation out. We had a trouble maker in the the office and I think once she found out that I came over with more vacation than her, she took a fit. To appease her, they took away my week so we would be even.
I pulled out the letter and showed it to them what I signed. They basically said too bad, it was a mistake and they wouldn't honor it. I took it to HR and they sided with the manager. I didn't fight it but I was very upset that they would do this and I lost all trust with their integrity.
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Post by revirdsuba99 on Oct 1, 2018 19:46:17 GMT
IF she left a voice mail on your cell phone it will be on your bill...... I can go back at least a year to look and print if needed. (maybe not all companies, I have Verizon) Verbal messages are NOT a contract. So that is ridiculous... If you have two offer letters dated and signed. The later dated offer letter is the employment contract. A contract is a contract. Why was the 2nd one extended on the first place. I would also point out the HR mistake has so make you look bad for sticking up for yourself and is a poor reflection on the company. I said nothing about a contract. Just something to check now and print it now in case she decides to pursue this. It would be an honesty issue with the employer, maybe small but who knows......... |
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peabrain
Pearl Clutcher
Posts: 2,588 
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Post by peabrain on Oct 1, 2018 19:50:23 GMT
My resignation is on your voicemail.
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Post by Zee on Oct 1, 2018 19:58:54 GMT
My resignation is on your voicemail. 🤣🤣🤣 So far I enjoy the people I work with so I would like to find a resolution, but I think the whole thing is shady. And there is no voicemail. All my voicemails get transcribed into text and the last message from them was a call to have me set up an appointment with employee health. Even if there was a voice mail, I did not sign a third offer letter agreeing to the lesser amount. Thanks everyone for weighing in. I think I will discuss it with my manager and the HR manager via email so I have a paper trail. |
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moodyblue
Drama Llama
Posts: 6,175
Location: Western Illinois
Site Supporter
Jun 26, 2014 21:07:23 GMT
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Post by moodyblue on Oct 1, 2018 20:06:55 GMT
I personally wouldn't jump on the idea of quitting immediately. You haven't been there long enough to know if this screwup is because of the company culture or if it's one person who is messing up on this.
I also wouldn't let it go - even if you were happy with the original offer, that is not the offer that should be in effect now.
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Post by Zee on Oct 1, 2018 20:10:37 GMT
I personally wouldn't jump on the idea of quitting immediately. You haven't been there long enough to know if this screwup is because of the company culture or if it's one person who is messing up on this. I also wouldn't let it go - even if you were happy with the original offer, that is not the offer that should be in effect now. Yeah, I just bought a new car so while I could quit it would make things more difficult. I like the other nurses so far and like the sense of teamwork on the floor (though I'm really new and that could change). But I am left with a really bad taste in my mouth over this. |
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Post by busy on Oct 1, 2018 20:24:04 GMT
I personally wouldn't jump on the idea of quitting immediately. You haven't been there long enough to know if this screwup is because of the company culture or if it's one person who is messing up on this. I also wouldn't let it go - even if you were happy with the original offer, that is not the offer that should be in effect now. Yeah, I just bought a new car so while I could quit it would make things more difficult. I like the other nurses so far and like the sense of teamwork on the floor (though I'm really new and that could change). But I am left with a really bad taste in my mouth over this. Ok, that's a little different than the impression I got from your OP. Given that, I probably wouldn't quit and would definitely pursue it up the chain of command. And if your organization has a mechanism to provide employee feedback, I'd definitely utilize that and let them know the this problem and how it's been handled so far negatively affects your impression of the institution as a new employee. |
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Deleted
Posts: 0
May 11, 2024 13:08:53 GMT
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Post by Deleted on Oct 1, 2018 20:38:13 GMT
Good idea to put it in an email, and make sure you print the email off as well so you have the paper trail. If they don't want to honor their word, and you don't want to quit, why not offer to compromise by letting them take you to the new rate at the end of 6 months or whenever your probation period would be.
Although if you are a nurse and there are standard across-the-board rates at the institution (hospital, clinic?), you may be out of luck. I would at a minimum get an explanation of what the 2 rates were and why you are not eligible for the higher one. Good luck.
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Post by busy on Oct 1, 2018 20:53:34 GMT
Definitely put your concerns in writing and while they may call you to discuss the issue, be sure to get their response in writing as well. That can include an email you write after the phone call, summarizing the discussion and saying you want to confirm you're both on the same page. They'll know exactly why you're doing that, but will also know they have to confirm or clarify it.
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