Deleted
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May 10, 2024 15:33:03 GMT
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Post by Deleted on Jul 1, 2019 22:27:28 GMT
My brother got married last weekend which meant that all of our family was here. It’s been a really long time since that happened as some live in Central America, and some across the country and were never together all at the same time. So we booked an extended family photo shoot a few days before the wedding. The weather was Perfect, lighting was great and everything went really well.
The photographer said she would post a sneak peak, after a week I started to wonder what the delay was. Today she messaged me that the SD card was corrupted and the photos are gone. I don’t know if it’s possible that something else happened to them, maybe she deleted them accidentally or formatted but they’re just gone. We don’t know the next time we’ll ever all be together.
I don’t get along with my mom but we did this for her and I know she’s going to be upset. We also did a mini photo shoot of just me and my family. The lighting was amazing for our shoot, I was so excited to see these photos.
Our decision was a last minute one and so we were limited on available photographers but this one has been doing it for a few years. Lesson learned, plan ahead and you get what you pay for.
Thanks for letting me vent.
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Post by freecharlie on Jul 1, 2019 22:31:49 GMT
Oh man, that sucks.
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rickmer
Pearl Clutcher
Posts: 4,123
Jul 1, 2014 20:20:18 GMT
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Post by rickmer on Jul 1, 2019 22:54:28 GMT
that is sad. i am sorry.
i had a friend pass away from AIDS about 17 yrs ago. his mom didn't know he had AIDS or he was gay until the day before he passed. his mother was devastated when he told her, she didn't speak very much english and sent his sisters husband over to all of us at the funeral, thanked us for being there for her son and express her gratitude we were in his life.
another one of his friends had this lovely idea, we would give him all our photos and he would make prints and do up a nice photo book for his mom, sharing his life and friends and memories that she knew nothing about. you can imagine where this is going....
i handed over *every single* photo that had steve in it. this was before digital anything. i was careful to write my name on the back of each one so i would get them back. apparently, this friend was struggling with a drug addiction at the time, shortly after went right off the rails, got evicted, lost everything.... including ALL THE PHOTOS. he just went awol and no one ever heard from him again. i gather he has put his life back together (from FB).
i was heartbroken. i have one picture of steve from the funeral that was the handout piece ... i kicked myself for trusting that guy and not making prints. difficult lesson to learn the hard way.
i hope, at the very least, people were taking snaps with their cell phones and maybe you will get a couple? maybe not professional photographer quality but still.... something.
(((hugs))) that does suck.
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freebird
Drama Llama
'cause I'm free as a bird now
Posts: 6,927
Jun 25, 2014 20:06:48 GMT
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Post by freebird on Jul 1, 2019 23:02:53 GMT
Stuff like this pisses me off. I've never known one real professional photographer that's happened to that couldn't fix it or had a back up. I've known lot's of UNprofessional photographers though...
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Post by disneypal on Jul 1, 2019 23:13:37 GMT
Oh, I am so sorry - that is really upsetting. I know how I would feel. I am sure the photographer was so upset too, but it isn't her family.
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pancakes
Pearl Clutcher
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Feb 4, 2015 6:49:53 GMT
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Post by pancakes on Jul 1, 2019 23:15:24 GMT
It’s fully possible that the card was corrupted. I am assuming she’s giving you a full refund? Sorry that happened
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Post by birukitty on Jul 1, 2019 23:19:24 GMT
Stuff like this pisses me off. I've never known one real professional photographer that's happened to that couldn't fix it or had a back up. I've known lot's of UNprofessional photographers though... !00% agree with this. Professional photographers doing weddings, or other shoots use pro cameras that have 2 slots that are places in the camera for 2 SD cards-that way if one is damaged, the other is there as a back-up. This equipment costs more for the photographer to buy and maintain along with their education and experience so yes their prices are higher. Sadly the public often doesn't realize this fact when they are shopping. They are excited, costs are adding up, they look at a few shots the unprofessional photographer has made in the past and decide to go with her/him. Pro photographers do other things too like switching cards during the event to make sure not everything is on the same card. Or in your case you had a limited choice and chose this one. I'm so very sorry this has happened to you tinyt. I'm not sure what you can do at this point but I would search through your contract and see exactly what it says. She didn't deliver her part of the contract. You are left with no photos. I'd also check with the wedding guests to see if you can get photos from whoever was there who was taking them with their smart phones.
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Post by tentoes on Jul 1, 2019 23:24:36 GMT
So sorry that happened. It kind of happened to one of my daughters. It wasn't the photos--those thankfully turned out great, but another person was recording the service, and afterward, stated he had a malfunction, so the recording of the wedding and the reception are gone forever. I was more upset than my daughter. She said "things happen." My son and ddil look at their video every year for their anniversary. (30 years now!)
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Post by pierkiss on Jul 1, 2019 23:33:43 GMT
I would ask for a refund. I am so very sorry this happened to you and your family.
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Post by femalebusiness on Jul 2, 2019 0:00:57 GMT
Oooh, that made me sick to my stomach when I read that. So sorry.
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Post by laurasw on Jul 2, 2019 0:02:21 GMT
I've had that happen to SD cards and my husband has been able to download a recovery software and get the pictures. There are also pro services that you can pay for that a lot of times can get pictures off of corrupt cards. If that's truly what happened (and she's not just saying that)I would hope that the photographer offers to try that. Maybe you can ask her about that.
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Post by Horse scrap on Jul 2, 2019 0:14:28 GMT
When we put my son’s show horse down, I had a friend use my semi-pro camera to shoot pics. The card corrupted. I was devastated. We finally found a guy who worked for a photo processing plant. He found and purchased software and recovered the photos. Well worth the $300 I reimbursed him for the software! (And a nice gift card for his time since he refused to let us pay). There are programs out there that the photographer can research and use to recover the pics. I’m so sorry this happened!
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Post by peatlejuice on Jul 2, 2019 0:44:25 GMT
Stuff like this pisses me off. I've never known one real professional photographer that's happened to that couldn't fix it or had a back up. I've known lot's of UNprofessional photographers though... It happened to my wedding photographers/videographers who had a combined 20 years of experience, references, formal portfolio, and extremely high ratings. They put the SD card with our video into the card reader and had a momentary electrical brownout, which caused a static shock and fried the card. They spent hundreds, if not thousands, of their own money, sending the card to multiple recovery specialists, with no luck. We have the reports from the specialists as proof. Of course we were disappointed, but they were crushed, to the point that they don't even do weddings any more because it shook them up so badly (they fulfilled their committed shoots, including two of my friends, without issues, but they moved to strictly commercial work afterward). It's rare for it to happen to professionals, but it can and does happen. You and your photographer friends should be less pissy and more thankful that you've never known anyone it's happened to. OP, I'm sorry you've lost your precious memories - I understand your disappointment.
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Post by gritzi on Jul 2, 2019 0:59:25 GMT
I'm so sorry! A refund won't bring back the photos, but I certainly hope the photographer refunded w/o your asking. We were married many dinosaurs ago. I don't have any photographs other than the proofs The photographer claimed that something went awry during the film developing. Such a disappointment.
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Post by Skellinton on Jul 2, 2019 1:05:56 GMT
I am so sorry, that just sucks.
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Post by mom on Jul 2, 2019 1:18:43 GMT
Oh this just makes me sick. I am so sorry. What a precious thing you were doing for your mom.
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freebird
Drama Llama
'cause I'm free as a bird now
Posts: 6,927
Jun 25, 2014 20:06:48 GMT
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Post by freebird on Jul 2, 2019 1:20:15 GMT
Stuff like this pisses me off. I've never known one real professional photographer that's happened to that couldn't fix it or had a back up. I've known lot's of UNprofessional photographers though... It happened to my wedding photographers/videographers who had a combined 20 years of experience, references, formal portfolio, and extremely high ratings. They put the SD card with our video into the card reader and had a momentary electrical brownout, which caused a static shock and fried the card. They spent hundreds, if not thousands, of their own money, sending the card to multiple recovery specialists, with no luck. We have the reports from the specialists as proof. Of course we were disappointed, but they were crushed, to the point that they don't even do weddings any more because it shook them up so badly (they fulfilled their committed shoots, including two of my friends, without issues, but they moved to strictly commercial work afterward). It's rare for it to happen to professionals, but it can and does happen. You and your photographer friends should be less pissy and more thankful that you've never known anyone it's happened to. OP, I'm sorry you've lost your precious memories - I understand your disappointment.
I wasn't being pissy but thanks.
I've also invested over $10k in equipment to make sure this doesn't happen. I'm not sure how long ago your wedding was, but in today's day and age, a corrupt card is no longer a valid excuse.
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Post by chaosisapony on Jul 2, 2019 1:39:51 GMT
I'm sorry, that really sucks! While quite rare, this can definitely happen. Luckily most modern DSLRs have two card slots now. Whenever I do a shoot I have one card getting a RAW photo and the other card gets a JPEG backup image. Upon completion of the ordering process I'll go ahead and delete the JPEG backups. But still, I'm always paranoid of something like this happening. You take all the precautions you can but at the end of the day, sometimes shit happens.
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Deleted
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May 10, 2024 15:33:03 GMT
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Post by Deleted on Jul 2, 2019 2:07:24 GMT
Thanks for letting me vent. I think I’m more mad at myself. I knew to stick with a better photographer but it was short notice so I figured it would be ok and I could always edit them myself if needed.
Jus to clarify, this photo session was done on the Thursday before the wedding. We didn’t want these photos to be taken on my brothers wedding day because the focus was supposed to be just everyone as a family together in these photos rather than my brother and his wife dressed for their wedding, hope that makes sense. We also wanted to take time to do a few poses with my parents and all the grandparents. It didn’t seem right to piggy back off the photographer at the wedding for those kind of shots.
Thankfully my brother and wife hired an amazing photographer for their wedding who took a few shots of us together as a family, so at the very least we have those. They’re just the usual obligatory family shots though, not that I expected anything more at the wedding. For our family shoot We had the coulees as our background, perfect golden hour too. And they’re gone, gah! I need to let it go.
The photographer has issued a full refund and also said she’s happy to do a complimentary session with us but I’m a little wary at this point. She felt awful, she tried a recovery program but didn’t have any luck.
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Post by Basket1lady on Jul 2, 2019 2:47:02 GMT
Thanks for letting me vent. I think I’m more mad at myself. I knew to stick with a better photographer but it was short notice so I figured it would be ok and I could always edit them myself if needed. Jus to clarify, this photo session was done on the Thursday before the wedding. We didn’t want these photos to be taken on my brothers wedding day because the focus was supposed to be just everyone as a family together in these photos rather than my brother and his wife dressed for their wedding, hope that makes sense. We also wanted to take time to do a few poses with my parents and all the grandparents. It didn’t seem right to piggy back off the photographer at the wedding for those kind of shots. Thankfully my brother and wife hired an amazing photographer for their wedding who took a few shots of us together as a family, so at the very least we have those. They’re just the usual obligatory family shots though, not that I expected anything more at the wedding. For our family shoot We had the coulees as our background, perfect golden hour too. And they’re gone, gah! I need to let it go. The photographer has issued a full refund and also said she’s happy to do a complimentary session with us but I’m a little wary at this point. She felt awful, she tried a recovery program but didn’t have any luck. Has the card been sent to a pro recovery service? I’d ask for that before I give up forever. I’m so sorry—photos are important to me. I get it.
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PLurker
Prolific Pea
Posts: 9,743
Location: Behind the Cheddar Curtain
Jun 28, 2014 3:48:49 GMT
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Post by PLurker on Jul 2, 2019 3:29:40 GMT
Oh, no! That would drive me batty and hard to let it go. I too would also ask to have it looked at by a professional at photo recovery.
I'm so sorry.
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Deleted
Posts: 0
May 10, 2024 15:33:04 GMT
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Post by Deleted on Jul 2, 2019 3:36:16 GMT
This is from the photographer side.
My father “lost” one wedding. Way before digital.
He pulled out a few photos and worked like hell to make them look nice.
I found the proofs years later and asked him about them. He said that she was the homileliest bride he ever took photos of. He tried everything to get her to at least smile. Nothing work. He said that if he actually gave her the photos it would ruin his reputation as the area’s leading wedding photographer. He could not risk those photos getting out.
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trollie
Pearl Clutcher
Posts: 3,580
Jul 2, 2014 22:14:02 GMT
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Post by trollie on Jul 2, 2019 4:02:30 GMT
This is from the photographer side. My father “lost” one wedding. Way before digital. He pulled out a few photos and worked like hell to make them look nice. I found the proofs years later and asked him about them. He said that she was the homileliest bride he ever took photos of. He tried everything to get her to at least smile. Nothing work. He said that if he actually gave her the photos it would ruin his reputation as the area’s leading wedding photographer. He could not risk those photos getting out. I'm sorry, but that is terrible and very unprofessional. Only "pretty" brides deserve photos?
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trollie
Pearl Clutcher
Posts: 3,580
Jul 2, 2014 22:14:02 GMT
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Post by trollie on Jul 2, 2019 4:04:59 GMT
This is from the photographer side. My father “lost” one wedding. Way before digital. He pulled out a few photos and worked like hell to make them look nice. I found the proofs years later and asked him about them. He said that she was the homileliest bride he ever took photos of. He tried everything to get her to at least smile. Nothing work. He said that if he actually gave her the photos it would ruin his reputation as the area’s leading wedding photographer. He could not risk those photos getting out. I'm sorry, but that is terrible and very unprofessional. Only "pretty" brides deserve photos? You should try to track down that bride and give her her pictures. Just say that you found them after all these years.
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luvnlifelady
Pearl Clutcher
Posts: 4,421
Jun 26, 2014 2:34:35 GMT
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Post by luvnlifelady on Jul 2, 2019 4:26:21 GMT
I’m so sorry that happened to you and your family. However, don’t beat yourself up with going with someone with only a few years experience. It could’ve happened to any photographer, even one with a long history of success. Life happens and unfortunate things like this go on all the time it seems.
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Post by chaosisapony on Jul 2, 2019 4:43:58 GMT
This is from the photographer side. My father “lost” one wedding. Way before digital. He pulled out a few photos and worked like hell to make them look nice. I found the proofs years later and asked him about them. He said that she was the homileliest bride he ever took photos of. He tried everything to get her to at least smile. Nothing work. He said that if he actually gave her the photos it would ruin his reputation as the area’s leading wedding photographer. He could not risk those photos getting out. What a horrible thing to do. Everyone deserves to get the wedding photos they paid for. Not just pretty people.
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Post by peatlejuice on Jul 2, 2019 5:06:24 GMT
It happened to my wedding photographers/videographers who had a combined 20 years of experience, references, formal portfolio, and extremely high ratings. They put the SD card with our video into the card reader and had a momentary electrical brownout, which caused a static shock and fried the card. They spent hundreds, if not thousands, of their own money, sending the card to multiple recovery specialists, with no luck. We have the reports from the specialists as proof. Of course we were disappointed, but they were crushed, to the point that they don't even do weddings any more because it shook them up so badly (they fulfilled their committed shoots, including two of my friends, without issues, but they moved to strictly commercial work afterward). It's rare for it to happen to professionals, but it can and does happen. You and your photographer friends should be less pissy and more thankful that you've never known anyone it's happened to. OP, I'm sorry you've lost your precious memories - I understand your disappointment.
I wasn't being pissy but thanks.
I've also invested over $10k in equipment to make sure this doesn't happen. I'm not sure how long ago your wedding was, but in today's day and age, a corrupt card is no longer a valid excuse.
Ah, so just being arrogant, then. Gotcha. FTR, my wedding was in 2016, and the photographers also had/have thousands of dollars of equipment too, since they aren't windshield repair shop owners doing photography on the side and do this as a full-time profession. But hey, get your backwoods judgey pants on, if that's what makes you comfortable. When karma comes for you, I hope your customer shows you grace.
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Deleted
Posts: 0
May 10, 2024 15:33:04 GMT
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Post by Deleted on Jul 2, 2019 5:22:54 GMT
I'm sorry, but that is terrible and very unprofessional. Only "pretty" brides deserve photos? You should try to track down that bride and give her her pictures. Just say that you found them after all these years. I thought about it, but it would have been worse for her to see how awful she looked. She wore an kind of a plain hippie dress , with no bra, a huge wreath on her head ( it was the size of a door wreath) and she didn’t bother to comb her hair ( he actually comb her hair) or wear shoes. Today you would say she looked homeless. My father worked very hard to give her some nice photos, and he didn’t charge her.
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Post by crazy4scraps on Jul 2, 2019 5:28:52 GMT
I’m so sorry. That really stinks.
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trollie
Pearl Clutcher
Posts: 3,580
Jul 2, 2014 22:14:02 GMT
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Post by trollie on Jul 2, 2019 8:43:35 GMT
You should try to track down that bride and give her her pictures. Just say that you found them after all these years. I thought about it, but it would have been worse for her to see how awful she looked. She wore an kind of a plain hippie dress , with no bra, a huge wreath on her head ( it was the size of a door wreath) and she didn’t bother to comb her hair ( he actually comb her hair) or wear shoes. Today you would say she looked homeless. My father worked very hard to give her some nice photos, and he didn’t charge her. So I guess I am not clear... did your Dad give her pictures or not?
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