? for you re: when you make phone calls,Fluff.

I remember my mom always saying "Hi, this is Judy so and so" and I thought it sounded goofy. Why would they care who it is?

Guess who always starts her phone calls now with who it is? Yeah, this goofball.

Same here , I tend to outline what I am ringing about then they usually ask for my name.

If I am making a business call (work related) I usually give my name first. “Hi, This is Katlady from XXX, may I speak to John Doe.”

But for personal calls, I will say what I am calling about first, then give my name when asked. “Hi, I need to talk to someone about a return.”

Yes, I always do except family/friends.

I'd say this is me too.  Always for work, or if I'm making an appointment.  Otherwise, I wait for them to ask me.

yes.  i learned this long ago when i started working in an office environment.  identify yourself and state your business.  keep it brief and concise. 

I don't if I think that I don't yet have the right department or person. I may launch into what I need (briefly) and not give my name right away. "Hello, I have a question about your selection of unicorns. Would you be the right person to speak to?" Once I get to the right person, I am likely to say "Hi, my name is Lisa and I am interested in a female unicorn, under one year of age." Even doctor's offices are sometimes just switchboards at first.

Drives me batty that DH will give his name and the whole sordid reason for calling, a diatribe of many seconds if not minutes, without checking to see if he even has the right place/department. He is definitely more "Hi, this is John and I have some kind of fungus in my yard that I treated with some granules and then a spray about 3 weeks ago, but now it appears to be back but it looks different, more yellow than orange and less of a ring and more of a widespread condition. I was thinking that there was a another treatment you could recommend, but let me add that it is only my front yard and only on the patch to the east and not the west patch, which I actually think might be a different kind of grass." Then he gets... "Let me transfer you to the garden center" LOL I try to tell him that Sally Switchboard does not need the whole story and that he should be a bit more succinct until he gets to the right person. But also, when he gets to the right person he has a habit of re-explaining the whole story several times.

Calling for an appointment, I give my name and say that I am calling for an appointment.

Calling a business for another reason, I usually say the concern and then name. "I'm calling regarding the delivery of my washer and this is ___"

I usually do a friendly greeting followed by one or two sentences as to why I'm calling. "Good morning, I am calling to set up a neurology appointment." It seems like most doctor's offices and businesses that I contact any more have some sort of initial screening - they don't care what your name is, they just need to route the call correctly. I've noticed a drop in politeness at that next level of call, though, where it seems like the anser to the call is "Big City Medical, what's the patient's name and date of birth?"

When calling an office I state my issue first. They don’t know me by name and when they are actually ready to look up something in the computer they will ask my name again.

When I’m making a work related call I give my name and organisation first, whereas for personal calls, I’ll usually say why I’m calling and then give my name when asked.

With family, I’ve usually texted first to check they’re free to take a call so they already know who’s calling.

I always introduce myself. (Unless it’s someone that will know my voice, like my husband, siblings, or kids.)

Hell, I even sign my texts if it’s been a bit and/or I’m not sure if they have me as a contact in their phone.

With doctors, I usually give my name and date of birth as early in the call as possible because that is the main thing they want before they can help you.

When I call a friend, I always say who it is first. I cannot recognize voices so caller ID is my favorite thing! I don't want people to feel uncomfortable not knowing my voice, so I say who I am right away so they don't feel uncomfortable. My husband may call someone he doesn't call much and never says who it is.

Calling a business I say what I am calling about then say my name.