Did your Michaels store get self checkouts?

I went to my local one a couple of weeks ago and there weren't any self checkout stands. Maybe yours is a test store for it?

I hadn't been to Michael's in a while and went in the last week. We have one row of self-checkouts and one row of cashiers. There was only one cashier on that side.

Oh I hope mine gets some! Usually only 1 checker who is sooooooo slow and super chatty. 99% of the time I am there to get my stuff and get out.

My Albertson's has self checkout and I try to use that unless I have a weeks worth of groceries. Again, I am quicker.

I will say from my daughter's perspective, she prefers self check out. She doesn't have to make eye contact or small talk and can go at her own pace. She has Autism + and other disabilities. So they can be a benefit for many.

So just curious. Are they not worried about people scanning one sheet of cardstock and bagging three or four? (or any small item, really?). Seems like counting the paper I have already counted is what takes most of the cashier's time when I am checking out of M's.

Out of curiosity I ran into our store today and nope! No self checkouts here (yet). The store was a complete mess and the check out line was no less than 10 people deep.

The scales are very sensitive. So it will alert if there are items not scanned in that area.

FYI, it’s basically a large computer monitor with a credit card slot and a scanner. There’s no scale or anything to weigh.

Given that so many stores do self check out, I’m sure there’s a risk mitigation policy in place. They have cameras at every kiosk, for example.

Not at mine — they are like large iMacs (for lack of a better visual) sitting on top of the counter where cashiers used to be.

Not here yet. (southern Indiana)

Michaels has been horrible with staffing their check out lines. Not unusual to be seven sets of customers behind before they call someone. And even then they wait a good ten minutes for the line to get longer. Someone is always there in a minute, so you know they have people to help. I hope we go to self check out.

I'm going to Michael's on Saturday so I'll see if we have self-checkouts there. I hope so, I really hate the slow staff at my Michael's. However, if its poorly laid out I can totally see everyone just standing in line and not understanding whether they're waiting for self check-out or cashier, everyone tends to just stand there like zombies. So, that will be fun.

I hope mine does! Since they stopped accepting coupons and cut the scrapbook area down I rarely go there. And when I do, there are 15 people in line and one cashier. Super frustrating.

I rarely bother going to Michaels, but not as far as I know.

Most people in my area (DFW) seem pretty honest overall, but I’m sure there are exceptions. Maybe the risk of loss is less than the cost of having to pay employees and their benefits?

It seems like cashiers are disappearing everywhere and being replaced by automatic kiosks. I saw it at McDonald’s first, but lately have seen it more and more elsewhere. I don’t normally mind the electronic check outs, but sometimes it can be a problem, especially if something goes wrong. I was at CVS yesterday. I needed a receipt for my purchase, so of course it was out of paper, and after the guy replaced the paper, he still couldn’t get it to print. I had to wait several minutes while they found a manager and got my receipt. From now on, I will request the email receipt, but there is still no guarantee. People can make mistakes, but a machine can make them, too.