pinklady
Drama Llama
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Posts: 5,844
Nov 14, 2016 23:47:03 GMT
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Post by pinklady on Jul 22, 2024 1:14:45 GMT
I loved the first two kits and bought them both. Nothing since then has remotely enticed me, not even the butterflies.
I was able to play with the watch kit and watch those videos but I didn’t notice that add ons were necessary to finish the cards. I started some home renovations right after I got the kits so I have not watched the videos for the first daisy kit yet. But most of the examples used add ons so I guess I’m not really surprised.
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Post by Embri on Jul 22, 2024 2:43:57 GMT
But most of the examples used add ons so I guess I’m not really surprised. That's the part that makes me annoyed that the "instructional" videos are considered part of the purchase/value. They're advertisements for buying even more product. Not only that but you can't even preview the material to see if it's good quality content and pacing, and being hosted internally there's no guarantee those videos won't disappear as soon as it's not convenient for TSM to be hosting them anymore.
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azcrafty
Pearl Clutcher
Posts: 2,897
Jun 28, 2019 20:24:21 GMT
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Post by azcrafty on Jul 31, 2024 21:05:25 GMT
TSM costumer service is great. For some reason I couldn't change my status to pause and my cc was charged. Sent them an email and less than an hour a refund was issued with a very nice email.
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Post by marg on Aug 3, 2024 14:39:44 GMT
TSM costumer service is great. For some reason I couldn't change my status to pause and my cc was charged. Sent them an email and less than an hour a refund was issued with a very nice email. I had an issue with a mis-shipment a few years ago and they fixed it right away - I was hoping that their customer service for the card kit was equally as good. I'm going to put my kits on pause next month and am a little concerned about this issue, too. I was thinking about emailing them to cancel instead, but I'd prefer to pause for now just in case.
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pinklady
Drama Llama
![*](//storage.proboards.com/forum/images/stars/star_green.png)
Posts: 5,844
Nov 14, 2016 23:47:03 GMT
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Post by pinklady on Aug 3, 2024 21:00:21 GMT
TSM costumer service is great. For some reason I couldn't change my status to pause and my cc was charged. Sent them an email and less than an hour a refund was issued with a very nice email. I had an issue with an mis-shipment a few years ago and they fixed it right away - I was hoping that their customer service for the card kit was equally as good. I'm going to put my kits on pause next month and am a little concerned about this issue, too. I was thinking about emailing them to cancel instead, but I'd prefer to pause for now just in case. I got both kits the first month but have been paused since then. I try to remember to check on the last day of the month but I don’t always and I’ve not had any issues being on pause.
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Post by MichyM on Aug 4, 2024 15:54:12 GMT
My experiences with the kits: I subscribed to June, skipped July, subscribed to August (arrived yesterday) and am skipping September. I’ve had an easy time switching back and forth from active to inactive on her site.
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azcrafty
Pearl Clutcher
Posts: 2,897
Jun 28, 2019 20:24:21 GMT
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Post by azcrafty on Aug 17, 2024 13:36:26 GMT
Love the October standard kit. Im think to get it. Anyone else?
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Post by mcjunkin on Aug 17, 2024 14:09:49 GMT
I am trying to semi-freeze and wait on my C&C Septmeber box.
Both the kits this time are amazing!!!!! I love the uniqueness of their dies and designs! Their florals are fantastic!
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pinklady
Drama Llama
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Posts: 5,844
Nov 14, 2016 23:47:03 GMT
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Post by pinklady on Aug 17, 2024 15:55:33 GMT
I really like both kits. I did email customer service for the size of the Nature's Frame card base. If that is true A2 size, I may cave but if it's a mini card, I'm probably out.
I just shelled out a pretty penny using their event coupon code so I really do not need to order these kits!
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gingerjenny
Shy Member
Posts: 28
Aug 16, 2024 1:40:20 GMT
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Post by gingerjenny on Aug 17, 2024 21:17:46 GMT
I am trying to semi-freeze and wait on my C&C Septmeber box. Both the kits this time are amazing!!!!! I love the uniqueness of their dies and designs! Their florals are fantastic! what is C&C?
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pinklady
Drama Llama
![*](//storage.proboards.com/forum/images/stars/star_green.png)
Posts: 5,844
Nov 14, 2016 23:47:03 GMT
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Post by pinklady on Aug 17, 2024 22:06:04 GMT
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azcrafty
Pearl Clutcher
Posts: 2,897
Jun 28, 2019 20:24:21 GMT
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Post by azcrafty on Aug 17, 2024 22:26:40 GMT
I really like both kits. I did email customer service for the size of the Nature's Frame card base. If that is true A2 size, I may cave but if it's a mini card, I'm probably out. I just shelled out a pretty penny using their event coupon code so I really do not need to order these kits! Could you share that , please. It looks like a a2 size to me but better be sure.
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Post by lovestocreate on Aug 19, 2024 3:01:32 GMT
I'd also be interested to hear about the size of the dies. I really love the look of both October kits!
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pinklady
Drama Llama
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Posts: 5,844
Nov 14, 2016 23:47:03 GMT
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Post by pinklady on Aug 19, 2024 14:00:52 GMT
azcrafty lovestocreate. I heard back from TSM. The good news is yes, the shaped card die is A2 size, they bad news is my wallet is crying!
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