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Post by sues on May 1, 2015 3:11:34 GMT
I'm going to a weekend retreat tomorrow. I ordered some supplies from Amazon that arrived today. One of the items is a 6 x 6 paper pad. You know how paper pads have that line of stuff at the top, holding the pad together? The stuff on my pad of paper was almost completely off- half of it was missing, and what was there was shredded and hanging off the cardboard backing. Someone at Amazon put a rubber band around the pad to keep it together loosely, and threw it in the envelope for delivery. The paper isn't damaged and nothing appears to be missing. Not exactly worthy of a customer complaint. But it annoys me. I didn't get it for an 'as is' price. Even with the rubber band, the paper doesn't stay in a pile straight and unless I want to take a chance on it getting damaged around the edges, I have to figure out what to do with it. It's kind of the point of the pad, right? You can just toss it in a bag. Everything stays neat until you need it- then you just take what you want. Sigh. Extremely trivial. I know.  |
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Post by cajeanne on May 1, 2015 3:15:28 GMT
I would lodge a complaint and ask for a percentage of the price to be refunded. Take a picture and send it along with the complaint.
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Post by mom on May 1, 2015 3:18:13 GMT
It would bother me. But I am a bit OCD about that kind of thing.
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Post by chlerbie on May 1, 2015 3:18:19 GMT
Yeah, I'd be annoyed. It's important that paper is packed well. If it was advertised as new, I WOULD make a customer complaint and see what they say.
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Post by freecharlie on May 1, 2015 3:20:45 GMT
They want feedback on the packaging. I'd start there.
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Post by Eddie-n-Harley on May 1, 2015 3:27:41 GMT
I'd be annoyed for a little bit. But half of those things don't stay together once I take a sheet of paper out anyhow, so I probably wouldn't even bother to complain about it-- especially if Amazon itself was the seller (because I just don't think they check the inventory carefully, and they never understand me when I say "hey, you might just want to check the inventory and make sure there aren't others like this"). I can't really bring myself to ask for a refund when all the parts I'm going to use are fine.
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Post by Butterfly Momma on May 1, 2015 3:28:16 GMT
It would bug me also, but in the short term, are you able to put a rubber band around the top to bottom (assuming that the first one is from side to side) of the pad? My thought is that it might keep your pad more stable in transit.
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Post by sues on May 1, 2015 3:30:46 GMT
OK- my people.  I have found my people. You all just said everything that ran through my mind when I opened the package. |
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Deleted
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May 17, 2024 21:26:10 GMT
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Post by Deleted on May 1, 2015 3:45:46 GMT
Yeah, that would bug me and I probably would send a "Hey, you might want to know..." email to the seller. Other than that, I'd just put it in a large ziplock bag to protect the paper from getting damaged and go on about my day.
L
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Post by Basket1lady on May 1, 2015 3:51:42 GMT
Yes, it would bug me. No, I probably wouldn't complain.
There is one company that has 6x6 pads, but they aren't actually bound together. It's just a stack. And if I keep it in a zip bag, it doesn't line up nicely with the other 6x6 pads. I put a binder clip on it, which actually doesn't the trick quite nicely to keep it all together and aligned.
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Nicole in TX
Pearl Clutcher
Posts: 2,951 
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Post by Nicole in TX on May 1, 2015 10:12:53 GMT
I would email them. You didn't pay for a used pad. You paid for a new one.
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Post by gritzi on May 1, 2015 11:35:14 GMT
It would irk me, and I would complain. You didn't purchase a used looking paper pad. Is it a first world problem? No. It isn't how the item was advertised though.
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Deleted
Posts: 0
May 17, 2024 21:26:10 GMT
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Post by Deleted on May 1, 2015 11:39:16 GMT
It wouldn't bug me and I wouldn't bother complaining about it. I find the 6x6 pads tend to fall apart no matter how careful I am with them.
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Post by seikashaven on May 1, 2015 11:40:31 GMT
If I wouldn't buy it at full price in that condition at a brick and mortar store, then I wouldn't accept it from an online store.
Photograph and complain.
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iowgirl
Pearl Clutcher
Posts: 4,134
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Post by iowgirl on May 1, 2015 12:01:43 GMT
Amazon has THE best customer service. Email them about it.
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momto4kiddos
Drama Llama
Posts: 5,151
Jun 26, 2014 11:45:15 GMT
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Post by momto4kiddos on May 1, 2015 12:37:34 GMT
Wouldn't particularly bug me as long as the paper wasn't damaged. With a rubber band around it they could have little indents in the paper...that would be a problem for me. Otherwise i'd be ok with it..
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gloryjoy
Pearl Clutcher
Posts: 3,332
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Post by gloryjoy on May 1, 2015 12:43:20 GMT
That would bother me. If I went to a store I wouldn't buy a paper pad that way unless it was 50% off or something good. If I pay full price for something I want something in 100% condition.
Sure you can stick it in something to keep it all together, I would put it in a Ziploc bag.
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Post by alittleintrepid on May 1, 2015 12:48:34 GMT
I'd email Amazon to see what they say.
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Post by nurseypants on May 1, 2015 12:50:30 GMT
If I could use the paper the way it was meant to be used, I would not complain, nor would I care. Binder clips, rubber bands, plastic freezer bags, even Tupperware, are all good solutions (and I would use the last two even if the rubber adhesive was intact, just to protect the paper). I would certainly not use some faux OCD excuse, since that's an actual diagnosis and this situation is...well, you said it. Pretty trivial.
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Post by auntkelly on May 1, 2015 13:00:32 GMT
If I wouldn't buy it at full price in that condition at a brick and mortar store, then I wouldn't accept it from an online store. Photograph and complain. This is exactly how I would feel. i would really be annoyed that it came w/ a rubber band around it because that shows they knew it was defective when they mailed it. |
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Post by DinCA on May 1, 2015 13:08:16 GMT
I'd be annoyed, too. And I would definitely report it!
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Nanner
Drama Llama
Posts: 5,969
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Post by Nanner on May 1, 2015 14:20:21 GMT
It sure would bug me. I'd be contacting them about it
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Post by Sparki on May 1, 2015 14:36:11 GMT
Buy some padding compound and make your own pads. It's not expensive, and you can make pads out of any stack of paper, even scrap paper.
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eastcoastpea
Prolific Pea
Posts: 9,252
Jun 27, 2014 13:05:28 GMT
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Post by eastcoastpea on May 1, 2015 15:14:24 GMT
It's a good thing it was for you and not a gift.
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Deleted
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May 17, 2024 21:26:10 GMT
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Post by Deleted on May 1, 2015 15:18:00 GMT
It's super trivial but it makes me laugh because it would totally bug me too. Definitely say something - Amazon is great about fixing things in my experience.
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Post by Miss Lerins Momma on May 1, 2015 17:31:48 GMT
I'd probably call and complain. You paid full price for it and it should be in excellent condition.
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Deleted
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May 17, 2024 21:26:10 GMT
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Post by Deleted on May 1, 2015 17:43:31 GMT
It would bother me because I expect new items I purchase online to be in new quality when I receive them.
But, it also really wouldn't bother me that much because I tear my 6x6 pads apart when I get them and pull out the sheets I want/like/will use, and put the rest away in a box for my kids to use or for destash sales.
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Post by melanell on May 1, 2015 17:55:15 GMT
Yeah, that would bug me a bit.
Like you said, at many stores, if something's packaging is messed up, they mark it down and sell it "as is". You shouldn't pay full price for an item that should have an "as is" price.
Imagine if you bought that as part of a gift, kwim? Would you want to give it to someone like that? And that's how they need to be thinking when they ship things out.
So, yeah, I wouldn't be pea livid or anything, but I'd email them to mention it.
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Post by Dori~Mama~Bear on May 1, 2015 18:06:53 GMT
Trivial my buttt... I would be PISSED! It doesn't matter what the item is you bought something and it should not be damaged when you receive it.
Now that you have it I would complain to Amazon. I would tell them no I need this item for this weekend and I can not return it in the mail until I come back Of course what paper I need for this retreat I am going on will be not returned to you.
Now you have a couple choices. Take a Cereal box cut out 2 6 X 6 pieces and put them back to back and tape them together. Then place it on top of paper pad and place rubber band back on.
Or you can remove the rest of the glue stuff on the top and punch a couple hole through and get a index card rings and make a book out of it.
Good luck. Hope you have fun on your retreat.
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Post by eebud on May 1, 2015 18:20:01 GMT
I expect something that I order as a new item to arrive as a new item. I would put in a complaint. Do you know if all the paper is there or is it missing sheets?
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I have found my people. 
Time to get off the internet!
