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Post by sleepingbooty on Sept 8, 2021 5:06:13 GMT
yOu HaD tO bE wAtChInG aPrIl'S iG sToRiEs DuH
Inked are excellent are covering their arses with poor communication. April did some doe-eyed stories on IG to "warn" the customers about delays (stamps and TN) - of course, noooone of it being their fault! those pesky suppliers, amirite? - and that was it. 24h later, *poof*, the evidence is gone and the majority of their subscribers are getting the unpleasant news dropped in their inbox like fresh puppy poo in one's shoes.
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Post by justkat on Sept 8, 2021 5:23:26 GMT
I love my TN subscription buut I just received an email. Apparently SC was able to take payment from my account with zero problems. However, according to the email, there are supply issues and they'll ship my order mid September. What're the odds I'll receive it before my October kits ship!?! As it is it takes roughly 2 weeks to get my shipment and I'm in PA not overseas. sigh I think it might be time to cancel. Man, they have no shame. They had to have known there were issues before today, right? When do they normally ship their kits? Truthfully I have no idea. I have the TN subscription. I can add to my box between the 1st and the 5th of the month. I'm charged on the 6th. I receive an order confirmation on the 6th which states they'll email when the items ship. Roughly 2 weeks later, give or take, I'll receive my items without ever having received a shipping notice. Not sure what others' experience is like? I love the quality and design of their TNs. But I'm about done with them. The way they handle things is ridiculous.
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Post by mom on Sept 8, 2021 6:29:25 GMT
Man, they have no shame. They had to have known there were issues before today, right? When do they normally ship their kits? Truthfully I have no idea. I have the TN subscription. I can add to my box between the 1st and the 5th of the month. I'm charged on the 6th. I receive an order confirmation on the 6th which states they'll email when the items ship. Roughly 2 weeks later, give or take, I'll receive my items without ever having received a shipping notice. Not sure what others' experience is like? I love the quality and design of their TNs. But I'm about done with them. The way they handle things is ridiculous. They knew, April posted about it last week on her personal Instagram account.
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Post by joteves on Sept 8, 2021 21:03:28 GMT
Wow! This month I have to pay $12.65 for sales taxes for my DK kit and TN kit. How the amount is calculated? I think I will cancel my DK kit as I have two months again... Are you in a EU country? In accordance with the new EU rules, SC is now charging the VAT rate applied in your country on the whole order including shipping. For me this means an extra 23% on everything, but at least my orders will no longer be getting stuck in customs as I will have paid the VAT upfront.
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FurryP
Drama Llama
To pea or not to pea...
Posts: 7,006
Site Supporter
Jun 26, 2014 19:58:26 GMT
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Post by FurryP on Sept 8, 2021 22:37:37 GMT
Wow! This month I have to pay $12.65 for sales taxes for my DK kit and TN kit. How the amount is calculated? I think I will cancel my DK kit as I have two months again... Are you in a EU country? In accordance with the new EU rules, SC is now charging the VAT rate applied in your country on the whole order including shipping. For me this means an extra 23% on everything, but at least my orders will no longer be getting stuck in customs as I will have paid the VAT upfront. How does that work "getting stuck in customs"? How do they notify you that you have a package waiting for the VAT to be paid?
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Post by justkat on Sept 9, 2021 1:10:00 GMT
Best part is that today I received an email from SC alerting me of some sale (stamps maybe? No tabs I think). Yeah you can't get me the product I've already paid for so I'm going to come throw more of my money at you. Hold your breath SC.
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Post by marinette on Sept 9, 2021 2:54:02 GMT
Wow! This month I have to pay $12.65 for sales taxes for my DK kit and TN kit. How the amount is calculated? I think I will cancel my DK kit as I have two months again... Are you in a EU country? In accordance with the new EU rules, SC is now charging the VAT rate applied in your country on the whole order including shipping. For me this means an extra 23% on everything, but at least my orders will no longer be getting stuck in customs as I will have paid the VAT upfront. Hi, yes I live in France. I thought I would have to pay since July as the new EU rules but it cames now in September. Where do you live? I never have my orders stucked in customs.
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Post by elegantsufficiency on Sept 9, 2021 10:14:44 GMT
How does that work "getting stuck in customs"? How do they notify you that you have a package waiting for the VAT to be paid? I'm in the UK and when I subbed to SC or KP 's monthly kits, about 75% of the packages would sail through and be delivered promptly. For some reason, now and again, one would get "spotted" (?) for some reason, pulled out of the main run of mail being sorted and put to one side for duty and tax to be calculated. That could take quite some time, just like anything that drops out of the smooth running system for any reason. If that happens, our postman puts a card through the letterbox along with our usual post. It explains that a parcel is awaiting collection at the depot and there's a group of tick boxes for the reason: could be insufficient postage paid, duty and/or taxes due, item was too big to go through the letterbox, needs a signature....and so on. Anything with a fee to be collected also attracts a handling charge, which from memory was around £12 last time I had to pay it. For a while I carried on subbing, reckoning that being charged for one package now and again wasn't too bad...but then they began to snag them more frequently and it began to get very expensive indeed. I lost patience with paying so much to wait an age and be charged a lot of money for the delayed arrival of my packages, I stopped my subs
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Post by joteves on Sept 9, 2021 10:29:11 GMT
Are you in a EU country? In accordance with the new EU rules, SC is now charging the VAT rate applied in your country on the whole order including shipping. For me this means an extra 23% on everything, but at least my orders will no longer be getting stuck in customs as I will have paid the VAT upfront. How does that work "getting stuck in customs"? How do they notify you that you have a package waiting for the VAT to be paid? Before July any orders from outside of the EU which had a declared value of up to 22€ would arrive without any problem. Now, as per the new EU rules, the 22€ limit no longer exists and ALL orders must pay VAT. So my Ali Edwards orders, for example, would be pulled aside in customs, they would send me an email stating that I had to provide screenshots of the order and the payment (so they could see the true amount of the order) and then I would have to pay a customs fee + 23% on everything (order, shipping + customs duty). This whole procedure slows things up immensely and it's a real pain. If I have to pay VAT anyway, I would rather pay it upfront when I order and this means the parcel is then sent straight to my home without the whole ordeal of going through customs.
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Post by joteves on Sept 9, 2021 10:34:01 GMT
Are you in a EU country? In accordance with the new EU rules, SC is now charging the VAT rate applied in your country on the whole order including shipping. For me this means an extra 23% on everything, but at least my orders will no longer be getting stuck in customs as I will have paid the VAT upfront. Hi, yes I live in France. I thought I would have to pay since July as the new EU rules but it cames now in September. Where do you live? I never have my orders stucked in customs. I am in Portugal. My orders didn't used to get flagged by customs because SC/AE never put the real value of the order on the envelope. Now, it doesn't matter how little the order cost you always have to pay VAT, so all orders are stopped in customs, unless you have paid the VAT upfront. SC didn't have this option before but as of September they have started charging the VAT so that we can get our orders more quickly.
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FurryP
Drama Llama
To pea or not to pea...
Posts: 7,006
Site Supporter
Jun 26, 2014 19:58:26 GMT
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Post by FurryP on Sept 9, 2021 22:10:33 GMT
Thank you ladies for explaining how you get notified of VAT due. I agree what a pain
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Post by sleepingbooty on Sept 12, 2021 19:07:26 GMT
Any codes floating about? Mama needs to buy some chipboard hearts & arrows...
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Chinagirl828
Drama Llama
Melbourne, Australia
Posts: 6,495
Jun 28, 2014 6:28:53 GMT
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Post by Chinagirl828 on Sept 12, 2021 21:47:43 GMT
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Post by sleepingbooty on Sept 12, 2021 22:21:06 GMT
Thank you but I was the one who shared that code in here... after using it. 😬 Hehehe.
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Post by mom on Sept 12, 2021 22:38:27 GMT
I dont think that code works anymore. Or it doesn't on my account.
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Post by honeypea on Sept 12, 2021 23:00:58 GMT
I dont think that code works anymore. Or it doesn't on my account. I just tried it and it worked. I didn’t actually submit the order, but the discount came off without the pop up that says it’s invalid.
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Post by Skellinton on Sept 12, 2021 23:04:24 GMT
Thank you but I was the one who shared that code in here... after using it. 😬 Hehehe. Try checking out as “guest”.
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Post by mom on Sept 12, 2021 23:08:52 GMT
Thank you but I was the one who shared that code in here... after using it. 😬 Hehehe. Try checking out as “guest”. It worked...but probably because I took a space of it that wasn't supposed to be there. Duh.
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Post by mom on Sept 12, 2021 23:09:20 GMT
I dont think that code works anymore. Or it doesn't on my account. I just tried it and it worked. I didn’t actually submit the order, but the discount came off without the pop up that says it’s invalid. I had an extra space from when I copied and pasted it. It works.
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Post by sleepingbooty on Sept 13, 2021 6:21:15 GMT
Thank you but I was the one who shared that code in here... after using it. 😬 Hehehe. Try checking out as “guest”. Big duh moment. Thanks!
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Post by hop2 on Sept 14, 2021 15:49:51 GMT
Best part is that today I received an email from SC alerting me of some sale (stamps maybe? No tabs I think). Yeah you can't get me the product I've already paid for so I'm going to come throw more of my money at you. Hold your breath SC. Of course they won’t offer to combine that all for you to make up for the delay or anything customer friendly like that…
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Post by sleepingbooty on Sept 16, 2021 16:11:51 GMT
Question: Did SC pick up another seasonal series with Goldenwood Co this year and I missed out on the previous releases or is Autumn Vibes a one-off? She's done seasonal stamp sets with them before with icons so I wondered...
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Post by scrappydo on Sept 17, 2021 4:46:45 GMT
My TALU stamps finally arrived today in NZ!!! Mailing label says they were 'mailed' 20 July - so almost two full months.... they are getting sl-o-o-o - o - w - - - e -r
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Post by sleepingbooty on Sept 21, 2021 16:21:31 GMT
SC's albums are going up next week but I didn't catch April saying anything about stamps. Anybody got info on those?
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Post by honeypea on Sept 21, 2021 16:24:32 GMT
SC's albums are going up next week but I didn't catch April saying anything about stamps. Anybody got info on those? I messaged her on Instagram in response to that infuriating announcement that sleeves were MIA, but out of the goodness of their hearts they’d let you buy them at a slight discount. This was the SC response: “ hi! the price of stamps on our end has increased over the last year. we’ve been able to maintain our pricing - which makes the sleeve more of a bonus. we are working with the stamp vendor to make sure that the sleeves are back next month!”
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Post by sleepingbooty on Sept 21, 2021 16:34:17 GMT
SC's albums are going up next week but I didn't catch April saying anything about stamps. Anybody got info on those? I messaged her on Instagram in response to that infuriating announcement that sleeves were MIA, but out of the goodness of their hearts they’d let you buy them at a slight discount. This was the SC response: “ hi! the price of stamps on our end has increased over the last year. we’ve been able to maintain our pricing - which makes the sleeve more of a bonus. we are working with the stamp vendor to make sure that the sleeves are back next month!” Thanks for sharing! I wouldn't take that SC response as any kind of certainty with regards to price increases next week. I don't trust them. My oldest stamp sleeves (from Christine's shop) have started showing some cracks right where the longer side "peeks" out, on the extremities. And I'm not a hard puller or very frequent user of those sets. I'm so not investing in packs of sleeves to transfer my older sets into. As far as I'm concerned, SC are welcome to lower the price of their stamp sets and forget about the sleeve "bonus". No need to try and guilt me into being merciful towards you with your indie vendor pricing when you order in bulk for your multiple brands. Thou must be kidding me.
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Post by honeypea on Sept 21, 2021 16:54:08 GMT
I definitely don’t take it as reassurance! I’ve been wondering if it means price is going up or that they’ll take away sleeves. I’d rather lose the sleeves.
I save the packaging stickers come in (or the outer bag a stamp set comes in), trim the sealed edge off one end - boom, free stamp sleeve. I actually prefer the cello bags. They take up less bulk and the stamps never stick to them.
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Post by janamke on Sept 21, 2021 17:01:13 GMT
Any Stamp subs here? I'm kind of loving the alpha from this months stamp sub. It's different. Considering ordering. What are your thoughts on it?
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Post by janamke on Sept 21, 2021 17:03:54 GMT
I messaged her on Instagram in response to that infuriating announcement that sleeves were MIA, but out of the goodness of their hearts they’d let you buy them at a slight discount. This was the SC response: “ hi! the price of stamps on our end has increased over the last year. we’ve been able to maintain our pricing - which makes the sleeve more of a bonus. we are working with the stamp vendor to make sure that the sleeves are back next month!” Thanks for sharing! I wouldn't take that SC response as any kind of certainty with regards to price increases next week. I don't trust them. My oldest stamp sleeves (from Christine's shop) have started showing some cracks right where the longer side "peeks" out, on the extremities. And I'm not a hard puller or very frequent user of those sets. I'm so not investing in packs of sleeves to transfer my older sets into. As far as I'm concerned, SC are welcome to lower the price of their stamp sets and forget about the sleeve "bonus". No need to try and guilt me into being merciful towards you with your indie vendor pricing when you order in bulk for your multiple brands. Thou must be kidding me. I've noticed the same thing. A few have cracked, one split open and has caused a few "plastic" cuts. For a moment I considered switching to the SC stamp sleeves but it would have cost hundreds of $$. I'm keeping mine in Avery Elle pockets. I say ditch the sleeve. Don't need it or want it.
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Post by honeypea on Sept 21, 2021 17:49:27 GMT
Any Stamp subs here? I'm kind of loving the alpha from this months stamp sub. It's different. Considering ordering. What are your thoughts on it? I really like it, but will wait for a discount. I wish there were a few alternative letters in the set. The font matches a log of text on the DK cards, but the cards have other letter variations. Like the green on green “weekend” card, the k is different. I’d like a lowercase option for the “e” too.
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