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Post by countrypeagirl on Jul 28, 2014 2:38:05 GMT
She's 16 and flying to Portland from Dayton, OH. She has a small window of time for her layover at Chicago O'Hare. She's flying United and from what I can see it looks as if she has to change terminals. Can someone tell me how United handles minors that are close to the age of 18. Will someone assist her to her gate? Or will she be on her own.
This momma is starting to get pretty nervous. She's not well traveled like I was at her age.
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Deleted
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Oct 6, 2024 20:24:19 GMT
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Post by Deleted on Jul 28, 2014 2:43:55 GMT
What type of ticket did you buy her? From United's website:
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Post by LavenderLayoutLady on Jul 28, 2014 2:44:06 GMT
She will be on her own unless she is specifically flying as an unaccompanied minor, which it sounds like she isn't.
But if she has any difficulty, she can always ask for assistance from a worker there, just as any adult could ask for assistance if they needed it.
She will be okay. (((hugs))) mama.
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Deleted
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Post by Deleted on Jul 28, 2014 2:44:12 GMT
I don't know about older minors, but if she tells a stewardess they will help her. They even help us oldies when we get off and don't know where to go. Usually there is someone at the gate specifically to direct passengers to their next terminal.
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Post by countrypeagirl on Jul 28, 2014 2:46:47 GMT
I didn't buy the ticket. My sister did so I'm not sure if it lists her as a minor or not. I'm wondering if I can add that to her info when I check her in tomorrow?
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Deleted
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Oct 6, 2024 20:24:19 GMT
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Post by Deleted on Jul 28, 2014 2:46:55 GMT
Tell her to look for someone wearing an air line uniform.
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smginaz Suzy
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Jun 26, 2014 17:27:30 GMT
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Post by smginaz Suzy on Jul 28, 2014 2:48:03 GMT
Unless you arranged for a sky agent, she will likely be on her own. But she will be fine. Some suggestions: you can google for a map of O'Hare and have her call you when she lands. Then you can see where she is at, where she needs to be, and guide her as needed over the phone. Even if she is not accompanied gate to gate, the gate agents will be very helpful in directing her. The important thing is to arm her with the confidence to ASK for help!
My DD was changing planes and airlines in Dulles when she was 15. She was flying back from England with her dad and stepmom, and they accidentally left their passports and claim checks in their seat pocket on the plane they just exited. (They were also traveling with their 2 little boys, so you can understand their oversight a wee bit.) They sent her on to collect the luggage and go through customs while they worked on retrieving the passports from the plane. She was kind of freaked out at doing that, then having to get on a different plane then them to get to Chicago, where she was meeting us. We just walked her through everything over the phone, which helped keep her calm. Now she is a very confident traveler and although I do not recommend this kind of trial by fire, know that she can handle herself in unplanned situations.
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Deleted
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Post by Deleted on Jul 28, 2014 2:51:27 GMT
Have you checked her in on-line and printed her boarding passes? They should show what gates she is boarding at (subject to change, of course). You can print her terminal maps tonight and go over the gate locations with her.
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Post by countrypeagirl on Jul 28, 2014 3:09:34 GMT
Thanks everyone for the helpful hints. And I am completely blown away that they have a service charge for minors to be accompanied now. What crap the airline industry has turned into... Sigh. I'm sure she will be fine. I had her download Skype so I can walk her through it and I also printed the maps.
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Deleted
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Post by Deleted on Jul 28, 2014 3:19:09 GMT
I am completely blown away that they have a service charge for minors to be accompanied now. What crap the airline industry has turned into. Seriously? Many industries charge extra for personalized service, and that is what you are expecting. The airline has to provide an employee to attend to your child, and your child only, from acceptance at one gate through to hand off at the connecting gate. Why would you expect that to be free? During the time the employee is assisting your child they can not perform their regular duties, and another employee may have to cover for them.
I just don't get how one would expect that to be free?
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Post by danor98 on Jul 28, 2014 3:23:33 GMT
It has been a while since I have flown the United terminal at O'Hare, and I am sure some Chicago peas will be around, but I think that the United Terminal is self contained, meaning she would have to simply go from one gate in the United Terminal to another. The flight attendants usually read a list of connecting flights and gate numbers. If she doesn't hear, they will help her. Hoping it all goes well.
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Post by countrypeagirl on Jul 28, 2014 3:24:19 GMT
Well because when I was a minor they didn't charge for that service. And since I've never had any of my children fly alone I hadn't realized that would change. I'm not going to sit and argue with you on exactly what I think of united and the entire airline industry as a whole. You can have your opinion and I can have mine and I will just leave it at that. But I will say for $697 I think they should have the option to have someone assist her to her gate without another damn fee involved. But that's my opinion and you've got yours and that's what makes this world and the peas go round.
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Post by countrypeagirl on Jul 28, 2014 3:27:08 GMT
From what I can tell online she flies into terminal 1 and leaves out of terminal 2. I was just at O'Hare last week but I was flying Internationally. So it was much different than it will be for her. Anyway thanks to everyone for your help.
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Deleted
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Post by Deleted on Jul 28, 2014 3:30:45 GMT
There will be plenty of United gate attendants to ASSIST your DD. Assistance is not the same as flying as an Unaccompanied Minor.
I am deaf. I just this past month flew from Kansas City to Denver to Portland to Eugene. I can't hear boarding announcements and received "free" assistance at every airport. Most gate attendants gave me priority boarding so I didn't get lost in the boarding process.
That is not the same as expecting to have one specific airline employee assigned to hand walk me through the process and guarantee my safe arrival at my destination.
Not arguing; just stating the facts.
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Post by angel97701 on Jul 28, 2014 3:39:34 GMT
Others have given good advice, but the best is to be on the phone after she lands while in Chicago O'Hare. Look at their maps and and talk her through it. She will do fine! If her flight runs late into O'Hare remind her to tell the flight attendants on her first flight that she has a short connection time. They are usually great about allowing those with close connection times to disembark first. Also remind her to check the info boards, as her flight boarding gates can change and she needed to double check the gate number and flight number while she is making her transfer. We had to do this w/ DSD when she was 14 and flying to visit her cousins in MN. Alaska allowed her to fly w/out the fees, but the other major airline had older age requirements. She was a bit freaked out before leaving, but we convinced her she would be fine. Didn't help the the ticket agent when she checked in was not helpful . . . . We even rehearsed her one year older DOB IF she were to be asked on boarding the second flight. But of course since she was already checked in no one even asked anything! But she did great as we did talk to her about the airport while she was there. Had her get lunch, talked to her after lunch, told her it was OK to throw away her left over food , buy a magazine, etc. The whole thing ended up being a huge confidence builder! She had flown the year before and did the accompanied minor and hated it. She was taken to a room during her layover and not allowed to go buy food for herself. That was for $75 I believe! She had a 2 hour layover, after an early morning flight. We learned the hard way WE SHOULD have packed more food for her in her carryon!
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tracylynn
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Post by tracylynn on Jul 28, 2014 4:46:56 GMT
United flights SHOULD be contained to Terminal 1 in Chicago (I fly in/out a lot of that airport). However, there could be a concourse change of B to/from C. There's an under ground walkway with people movers that make it go fast.
Now, if she's on a Regional Jet at all (smaller planes) those leave and arrive only from Terminal 2 - Concourse F if I remember correctly. There will be a shuttle that she can take from there directly to Concourse C in Terminal 1. It's by far FASTER for her to take the shuttle - have her watch for the signs. They leave every few minutes, her wait won't be long. I'm assuming the flight from Dayton to Chicago is on one of those smaller planes - so make sure she's watching for the shuttle signs! It's easy!
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oblibby
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Jul 10, 2014 10:30:12 GMT
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Post by oblibby on Jul 28, 2014 5:49:04 GMT
I think at 16 she will be absolutely fine getting from once place to another. Her boarding passes will tell her the terminal, departure boards will tell her the gates and there will be plenty of direction signs. Airport staff are used to people asking directions etc.
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Post by betty on Jul 28, 2014 6:20:09 GMT
My 14 yr old just flew alone for the first time this week. I was worried!
Easy Peasy on flight to destination...return trip they put him as needing to be escorted by a skycap. So he was the last onto plane, last off plane and had to escorted. He hated it. We were totally confused and no clue why his first flight was no problem but next airport he was flagged as needing escort. No charge or change to his ticket just couldn't walk alone off plane, take shuttle to terminal to meet us. It took about 25 minutes longer than it should have to do this. Not a big deal but was unexpected.
I think at 16 and with cell phone she will be fine. She can ask for help or call you to 'walk her thru it'.
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Post by ptamom on Jul 28, 2014 6:49:10 GMT
Thanks everyone for the helpful hints. And I am completely blown away that they have a service charge for minors to be accompanied now. What crap the airline industry has turned into... Sigh. I'm sure she will be fine. I had her download Skype so I can walk her through it and I also printed the maps. She's 16, so I'm assuming she has a drivers license? I'm more worried about my 17 year old driving on unfamiliar freeways than I was when she had to navigate an airport a few years ago.
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Post by countrypeagirl on Jul 28, 2014 6:59:42 GMT
Actually no she doesn't have a drivers license yet. She doesn't feel she's ready for a license yet.
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grinningcat
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Jun 26, 2014 13:06:35 GMT
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Post by grinningcat on Jul 28, 2014 13:17:34 GMT
Well because when I was a minor they didn't charge for that service. And since I've never had any of my children fly alone I hadn't realized that would change. I'm not going to sit and argue with you on exactly what I think of united and the entire airline industry as a whole. You can have your opinion and I can have mine and I will just leave it at that. But I will say for $697 I think they should have the option to have someone assist her to her gate without another damn fee involved. But that's my opinion and you've got yours and that's what makes this world and the peas go round. But when you flew as a minor, did you fly officially as an unaccompanied minor or just on your own. We never paid fees for me or any of the kids to fly because we didn't do the official program. That could be why you didn't pay. I can see charging a small fee for the official program but some charge way too much. That said, at your daughter's age, she shouldn't have a problem navigating the airport on her own and I don't think she needs official help or minding from the airline for her trip. She'll be fine. Just tell her that if she needs help to ask someone in uniform from any of the airlines. They are there to help anyone find the place they need to be.
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Post by monklady123 on Jul 28, 2014 14:27:46 GMT
She will be fine, and there are any number of people who will help if she needs it just as they do for any adults who are lost/confused/whatever. My dd 18 flew alone for the first time last month. She's flown before but always with us. When she left here (Virginia) my dh walked her right to where she needed to check in, helped with all that, etc. But coming back (from Colorado) she had to do all that by herself because her uncle couldn't find a place to park. She was fine. In fact, just this morning we were talking on the way to the dance studio where she's working this summer, about this week's camp. This is the first time she's been the actual teacher in charge. She's co-directed before, and assisted many many times, but never been the only lead teacher. I reminded her that anticipation is always worse and said "think about other things you've done that you were scared about beforehand -- going to college, flying to Colorado for example". She said "oh yeah", lol. She did say that she loved the time alone in the airport while she was waiting for her delayed flight to board. She commented that it was "liberating" to be where no one knows you at all. I can TOTALLY relate to that because that's one thing I love about traveling alone. Despite my lack of a shopping gene she really is her mother's daughter. lolol. Anyway, your dd will be fine and it will be a huge confidence booster. Now will that stop you from worrying? Of course not! We're mothers, worry is what we do best.
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Post by ten&rose on Jul 28, 2014 14:37:19 GMT
My 10 yo DD flew as a UM this summer and there was a fee. It was also required due to her she. She was also only allowed on direct flights. To clear up a misconception.... She did not have a one on one employee but did have to be signed off by an employee and my dad who picked her up.
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Post by snappinsami on Jul 28, 2014 14:47:48 GMT
My now 13 year old DD has flown by herself twice, both times on United. The first time, she was 11 and flew from Orange County, CA to Philly to see my parents, with a layover in Houston. We paid for her to be accompanied, which basically meant that someone from the airline was with her in the terminal. Erin HATED it. I got a text from her: "Mom, she followed me into the BATHROOM!!!!!!!" Last summer, at 12, she flew alone from Orange County to Dallas, again with a layover in Houston. She was the one that decided she didn't want the "babysitter" service. I wasn't keen on her going alone until DH pointed out that airports are full of security, cameras, etc. She was FINE. She had to go from terminal B to E (if you haven't been to the Houston airport, it's HUGE), but didn't have any problems. Unless you pay for her to be accompanied, she'll be on her own to get from her arrival gate to the departure one. The biggest thing to tell her is to just look at the monitors to see where she needs to go and follow the signs, which in most airports are great. If she has any questions, ask anyone at a gate, and they can help point her in the right direction. Airport personnel is usually very patient with people who need help. I'm sure she'll do great!!!
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Post by marzbar71 on Jul 28, 2014 15:26:15 GMT
United flights can go out of Terminal 2 as well - I've had many. They are usually United Express flights using smaller planes that require and outside boarding (walk outside and up a staircase rolled up to the plane.
Have your daughter tell the flight attendant on her first flight that she has to make a connection and ask for advice. There is also usually a gate agent meeting the flight that has connection information, etc.
Good luck to her!
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Dalai Mama
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Post by Dalai Mama on Jul 28, 2014 15:51:29 GMT
She's 16 and flying to Portland from Dayton, OH. She has a small window of time for her layover at Chicago O'Hare. She's flying United and from what I can see it looks as if she has to change terminals. Can someone tell me how United handles minors that are close to the age of 18. Will someone assist her to her gate? Or will she be on her own. This momma is starting to get pretty nervous. She's not well traveled like I was at her age. Assist her, as in give her directions? All she has to do is ask someone. I've found most staff and even random strangers to be extremely helpful in navigating airports. ETA* If it makes you feel any better, I have a 14 and 12-year-old flying home this weekend unaccompanied by anyone. I'm not worried.
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melissa
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Post by melissa on Jul 28, 2014 17:34:37 GMT
My dd flew to and from Russia at age 15. Fortunately, it was non-stop.
I have to admit I was more worried this past weekend when she flew from TX to CA by herself as it was not direct. I made her text me or call me at each step. She sent me a text when the shuttle picked her up, another after she checked her luggage at the airport, and again when she got on the plane. At the connection, she was bored and called me on the phone. We texted for a while when she got on plane until it was time to turn devices off. My husband flew out to CA ahead of her from NJ where we actually live and met her at the gate in Los Angeles.
I am actually proud that she handles all this herself and know that my requests were probably overkill! She couldn't do that in Russia because she did not have cell service. She only contacted us when she had wifi.
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Rhondito
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Post by Rhondito on Jul 28, 2014 18:20:43 GMT
And I am completely blown away that they have a service charge for minors to be accompanied now. I'm not. Only because the airlines seem to nickel and dime passengers for every single thing nowadays. It's getting beyond ridiculous. My daughter flew alone at that age and she was completely fine. She had traveled a good amount with me so she was accustomed to airports though. She'll be fine... If she gets confused she can ask any gate agent for help.
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Post by countrypeagirl on Jul 29, 2014 3:49:27 GMT
Well my dd's flight was delayed and it was a very real possibility that she could have been stuck overnight in Chicago. That I was not prepared for. So I didn't let her get on the plane. We are trying again tomorrow morning..
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Post by lesleyanne on Jul 29, 2014 7:15:12 GMT
In two weeks my 11 year old DD flies to visit her grandparents. She MUST fly as an unaccompanied minor, or she would not be flying. The airline's program is mandatory for 8 to 11 year olds, then optional for 12-17. Thank goodness we're nearly done with the program -- DD is a flying pro and would be just fine even now on her own. The fee is $100 PER LEG!!!! For that, I get to bring her through security and to the gate (which I could do for free anyway with a pass), hand her to an agent, she boards first, I must wait at the gate until the airplane is actually in the air not just taxi-ing, then she is escorted to meet her grandparents at arrivals. There is absolutely NO one-on-one. There is no extra staff put on the plane for unaccompanied minors, although while booking the agent told me they can have a maximum of 4 UM per flight. DD says they barely look at her while onboard (although she's fine with that :-)
I think the fee is well above what is reasonable, but I don't really have a choice. Next summer, no fee needed and she'll be happier for not having hassle of being "babied".
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