|
|
Post by gale w on Jun 17, 2016 7:34:18 GMT
I'm somewhat of a germophobe so maybe this is something no one else would even think twice about. We went to BK tonight and while waiting on some carry out we saw something that caught my attention. A worker was mopping the floor (all over but at this point was at the same area we were, where people pick up orders) and when she finished, she put the rugs, which had been hanging over the divider (where people get in line to order) and put them on the floor. She had to wrestle with them a little bit to get them to lie flat. They are big rugs and look heavy too. Then she grabbed a big jug of ice by the top rim (with her hands inside a little bit) and put ice in the drink machine. She did this twice-two different jugs of ice. Then she got a basket that was full of the little spigot things where the soda comes out and screwed them onto the drink dispenser. She never washed her hands between handling the rugs and touching the ice/soda spigots.
Maybe I'm overly squeamish, and I do know that probably worse things happen in restaurants, but right in front of customers? And isn't it some kind of health policy to wash your hands before handling things that come into contact with food or drinks?
|
|
|
|
Post by miominmio on Jun 17, 2016 7:48:50 GMT
I'm definitely not a germaphobe, but that would have bothered me too.
|
|
zella
Pearl Clutcher
Posts: 3,884 
|
Post by zella on Jun 17, 2016 7:56:15 GMT
Totally not okay. Definitely a health violation. I would have said something. It's amazing to me how many stupid, stupid things are done by those serving/prepping food.
|
|
|
|
Post by gar on Jun 17, 2016 7:56:29 GMT
That shouldn't happen in somewhere that serves food to the public.
|
|
joelise
Drama Llama
Posts: 5,649
|
Post by joelise on Jun 17, 2016 8:35:17 GMT
This would definitely bother me. I think I would contact management and let them know.
|
|
|
|
Post by gale w on Jun 17, 2016 8:55:24 GMT
Thanks. I feel validated. LOL. I sent a message about it through the bk website but I will probably call the restaurant too. The night manager was standing right behind the counter. He actually filled the ice buckets for her.
ETA: I almost forgot. A few months ago when they offered two different kinds of fries, they gave my son the wrong kind. We went to the counter to let them know and the girl took the fries from my son and poured them back into the bin with the rest of the cooked fries. Turns out that was against their policy too.
|
|
|
|
Post by MalleyCat on Jun 17, 2016 8:58:42 GMT
That's pretty bad!
|
|
Deleted
Posts: 0
May 18, 2024 4:15:21 GMT
|
Post by Deleted on Jun 17, 2016 9:19:29 GMT
I'm certainly no germaphobe but even I wouldn't accept that. The worker is lacking in basic hygiene when handling food and food related utensils.
|
|
|
|
Post by gar on Jun 17, 2016 9:19:32 GMT
Sounds like more staff training is called for.
|
|
Mystie
Pearl Clutcher
Posts: 4,299
|
Post by Mystie on Jun 17, 2016 9:28:19 GMT
I am decidedly not a germaphobe, but that would have made me very unhappy to see and I probably would have said something to the manager or e-mailed the company when I got home.
|
|
|
|
Post by LavenderLayoutLady on Jun 17, 2016 11:00:04 GMT
She definitely should have washed her hands.
But, and I'm just saying, you don't even wanna know the grossness that is the restaurant business. You don't wanna ask how often the soda machine is actually cleaned. Or to see the black moldy slime that is in it when it isn't cleaned often.
To eat at a restaurant, you have to have somewhat of an ignorance is bliss mentality, or you will b e too skeeved out to eat there.
But I just wanna say, you are totally right. She should have washed her hands.
|
|
|
|
Post by cmhs on Jun 17, 2016 11:15:01 GMT
Yes, that would bother me. Yuck.
I was in a McDonalds years ago standing in line waiting to order. I watched a young employee in the cooking area open a package of bacon with his teeth! Um, no thanks. Just lost my appetite.
This one isn't food related but definitely ick. I was picking up a prescription the other day and the employees in the pharmacy have to put their finger on a spot on the screen to activate the register. Well, the woman helping me had dry fingers so the register wasn't letting her in. Her coworker suggested she put lotion on her hands because the machine doesn't recognize your fingerprint if your fingers are dry. So, she licked her finger and pressed it to the screen. The coworker and I shared a split second look of shock and disgust.
|
|
|
|
Post by baslp on Jun 17, 2016 11:18:50 GMT
This would bother me too. I would consider calling the restaurant and talking to the manager.
|
|
|
|
Post by papercrafteradvocate on Jun 17, 2016 12:14:55 GMT
Gross
|
|
|
|
Post by mikklynn on Jun 17, 2016 12:19:24 GMT
Yes, it would bother me.
|
|
|
|
Post by Katie on Jun 17, 2016 12:24:01 GMT
Yep, that's gross and would have bothered me, and I don't consider myself a germophobe at ALL.
|
|
MorningPerson
Pearl Clutcher
Posts: 2,506
Location: Central Pennsylvania
|
Post by MorningPerson on Jun 17, 2016 12:24:36 GMT
I watched a young employee in the cooking area open a package of bacon with his teeth! Um, no thanks. Just lost my appetite.  So many gross examples in this thread. I've called management before on these types of problems. Many years ago I was having lunch with my daughters in a restaurant (not fast-food.) An employee was cleaning up some tables and wiped something up off the floor with her rag. Which she followed immediately with wiping off the table. Just this past winter twice in one week I shopped in two separate grocery stores. The cashiers hands were too dry to open the plastic bags and they both ended licking their fingers and then proceeded to pack my groceries in the bags. |
|
|
|
Post by ktdoesntscrap on Jun 17, 2016 12:37:45 GMT
Gross... I do find it interesting as a Germaphobe you would eat in a Fast Food restaurant... I always think of them as having questionable standards.. teens just aren't the best at hygiene.. frontal lobe not being fully formed and all.
|
|
Dalai Mama
Drama Llama
La Pea Boheme
Posts: 6,985
Jun 26, 2014 0:31:31 GMT
|
Post by Dalai Mama on Jun 17, 2016 12:46:52 GMT
In restaurants, I tend to ask myself, 'Is it a health violation?' and react accordingly. This would be a health violation.
I was recently at a fast food place in the mall where they cook the meat on a grill in front of you. They used the same spatula on both the raw meat and to serve the cooked meat. They offered to prepare it again, but I opted to get my money back. I figured that, if they were willing to do something so blatantly wrong in front of me, the stuff I wasn't seeing would be that much worse.
|
|
RedSquirrelUK
Drama Llama
Posts: 6,743
Location: The UK's beautiful West Country
|
Post by RedSquirrelUK on Jun 17, 2016 14:11:06 GMT
The "I work in a grocery shop and I know the hygiene rules" part of me agrees with you all. I would NOT do that at work. Ick. I wear plastic gloves and wash my poor, cracked hands several times each hour.
The realistic part of me wonders how often I've shaken the doormat at home, brushed the dust off my hands on the backs of my jeans and then made myself a cold drink. And have not been sick afterwards. (I'm hardly ever sick.) Only the other day I was loading the dishwasher after DH and I had finished eating a chicken dinner, and I realised to my horror that I had picked up the wrong spatula by mistake to serve the cooked chicken. We were both fine.
Unless we are immuno-compromised in some way, a bit of dirt isn't going to hurt. In a public food outlet, absolutely this shouldn't be done because you don't know whether any of your customers may be on chemo or otherwise poorly. But if we're generally healthy, let's keep a bit of perspective.
|
|
IAmUnoriginal
Pearl Clutcher
Posts: 2,894
Jun 25, 2014 23:27:45 GMT
|
Post by IAmUnoriginal on Jun 17, 2016 14:17:50 GMT
I grew up in a home that would have been qualified for Hoarders - The Early Years. Not a lot of germy things register for me because it's so much cleaner than what I grew up experiencing. I'm not a germaphobe in the slightest and have a pretty high tolerance for icky. This situation would have caught my attention. Ick.
|
|
|
|
Post by jenb72 on Jun 17, 2016 14:19:44 GMT
It probably wouldn't have bothered me all that much, but I'm pretty sure it's a health code violation, yes. I can see where it might have bothered others that are more germaphobic than I am.
Jen
|
|
|
|
Post by STBC on Jun 17, 2016 14:29:45 GMT
I'm not a germophobe, and that would bother me. Ick!!! Good for you for saying something. WARNING! GROSS FAST FOOD STORY TO FOLLOW... I was at a Jack in the Box restaurant and ordered curly fries. I had emptied the box of fries onto a napkin, and one of my "fries" was a FRIED MOTH. I've never been more grossed out.
Took my tray to the counter to show them my deep fried "treat" and they asked me if I wanted a refund, giving it to me with no apology. Then they asked if I wanted to call their Corporate office, picking up the phone on the wall as if to start making the call. It was so bizarre.
There were people in line and I know they could hear my conversation as it wasn't a big place. If I were them, I don't know if I could have placed an order. So gross! |
|
Deleted
Posts: 0
May 18, 2024 4:15:21 GMT
|
Post by Deleted on Jun 17, 2016 14:30:56 GMT
Is this the same BK that also put the wrong fries back in the bin? If so, I don't think I'd simply complain to the manager again. It's obvious that this facility lacks the proper training when it comes to safe food handling. I would report this to their corporate office or the health board.
|
|
georgiapea
Drama Llama
Posts: 6,846
|
Post by georgiapea on Jun 17, 2016 15:29:22 GMT
Yesterday I got a frozen Starbucks drink and asked for no whip. The barista forgot and reached for the can of whip. When I declined I then asked if he could fill the dome with more of the drink. It flowed over the small dome opening and he wiped the excess off with his bare hand. Didn't bother me at all.
In the OP's instance I would have spoken to the person in charge and recommended that the employee in question be given additional training.
|
|
|
|
Post by peasapie on Jun 17, 2016 15:35:43 GMT
She definitely should have washed her hands. But, and I'm just saying, you don't even wanna know the grossness that is the restaurant business. You don't wanna ask how often the soda machine is actually cleaned. Or to see the black moldy slime that is in it when it isn't cleaned often. To eat at a restaurant, you have to have somewhat of an ignorance is bliss mentality, or you will b e too skeeved out to eat there. But I just wanna say, you are totally right. She should have washed her hands. I agree with you on all points. Having worked in the food industry for a while in my youth, I've seen many things behind the scenes that would make most people want to cook dinner at home every night. Imagine what goes on behind the scenes at that restaurant, for example, if this is what happens in public areas. And yes, she should have washed her hands. |
|
|
|
Post by momstime on Jun 17, 2016 15:37:07 GMT
And that, my friends, is why I haven't eaten at a BK in 10 years! I have never been able to eat there without a severe and sudden case of the squirts.
|
|
Rainbow
Pearl Clutcher
Where salt is in the air and sand is at my feet...
Posts: 4,103
|
Post by Rainbow on Jun 17, 2016 15:39:38 GMT
I'm somewhat of a germophobe so maybe this is something no one else would even think twice about. We went to BK tonight and while waiting on some carry out we saw something that caught my attention. A worker was mopping the floor (all over but at this point was at the same area we were, where people pick up orders) and when she finished, she put the rugs, which had been hanging over the divider (where people get in line to order) and put them on the floor. She had to wrestle with them a little bit to get them to lie flat. They are big rugs and look heavy too. Then she grabbed a big jug of ice by the top rim (with her hands inside a little bit) and put ice in the drink machine. She did this twice-two different jugs of ice. Then she got a basket that was full of the little spigot things where the soda comes out and screwed them onto the drink dispenser. She never washed her hands between handling the rugs and touching the ice/soda spigots. Maybe I'm overly squeamish, and I do know that probably worse things happen in restaurants, but right in front of customers? And isn't it some kind of health policy to wash your hands before handling things that come into contact with food or drinks? |
|
|
|
Post by refugeepea on Jun 17, 2016 16:10:38 GMT
That's disgusting and I'd think she would know better. Many many years ago I worked there and even then there were videos that we were required to watch when hired.
|
|
|
|
Post by freecharlie on Jun 17, 2016 16:14:01 GMT
She definitely should have washed her hands. But, and I'm just saying, you don't even wanna know the grossness that is the restaurant business. You don't wanna ask how often the soda machine is actually cleaned. Or to see the black moldy slime that is in it when it isn't cleaned often. To eat at a restaurant, you have to have somewhat of an ignorance is bliss mentality, or you will b e too skeeved out to eat there. But I just wanna say, you are totally right. She should have washed her hands. I don't know about bother places, but I worked at a Wendy's for 8 years while in high school / college and 5he drink spouts were cleaned every night. There were some other things that were questionable, but not that for us. |
|
