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Post by papersilly on Jun 17, 2016 17:10:56 GMT
I'm a germaphobe and I got skeeved out just reading that. of course there is a policy about washing your hands. there is also common sense about it but not all people do it. sadly i know these kinds of germy oversights going on at every restaurant out there.
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Post by gale w on Jun 17, 2016 17:16:06 GMT
I called and let the day manager know. I also told her that the night manager might need a stern reminder. She didn't sound surprised but did say that was wrong and she would speak with them. Nothing from BK corporate about it yet. I guess they get lots of emails.
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Post by LavenderLayoutLady on Jun 17, 2016 17:23:43 GMT
She definitely should have washed her hands. But, and I'm just saying, you don't even wanna know the grossness that is the restaurant business. You don't wanna ask how often the soda machine is actually cleaned. Or to see the black moldy slime that is in it when it isn't cleaned often. To eat at a restaurant, you have to have somewhat of an ignorance is bliss mentality, or you will b e too skeeved out to eat there. But I just wanna say, you are totally right. She should have washed her hands. I don't know about bother places, but I worked at a Wendy's for 8 years while in high school / college and 5he drink spouts were cleaned every night. There were some other things that were questionable, but not that for us. I've worked in a high end establishment, and sadly, just because you pay a lot does not mean that you will always receive clean & quality. It was up to the bartenders to clean the soda gun, and when I would check sporadically, I would often find grossness.
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Post by BeckyTech on Jun 17, 2016 17:43:36 GMT
I was in a locally-owned deli once when someone was sweeping the floors. He finished, then went to make sandwiches -- without washing his hands or using gloves.
That was my first and last visit to that place.
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Post by crazy4scraps on Jun 17, 2016 18:00:26 GMT
I'm not a germophobe by a wide stretch, but I am a little more aware of what would constitute a health code violation, and that would definitely be one. We owned a café for a couple years and DH had to be food service manager certified. Who knows what might have been tracked in onto the rug from people's shoes? Eww. Gross. With that and dumping previously served food back into the hopper with fresh food, I don't think I would go back to that location. They obviously have a problem with knowing what constitutes safe food handling and preparation.
There are several restaurants that I won't go back to because they either don't clean their pop machines or they have contaminated ice. I've narrowed it down to one of those two things because every time I have a fountain beverage from one of those places I get sick. You'd think things like that would be common sense, but apparently they're not and I would definitely complain.
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Post by anniefb on Jun 17, 2016 18:11:05 GMT
I'm definitely not a germaphobe, but that would have bothered me too.
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Dalai Mama
Drama Llama
La Pea Boheme
Posts: 6,985
Jun 26, 2014 0:31:31 GMT
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Post by Dalai Mama on Jun 17, 2016 18:11:58 GMT
I'm somewhat of a germophobe so maybe this is something no one else would even think twice about. We went to BK tonight and while waiting on some carry out we saw something that caught my attention. A worker was mopping the floor (all over but at this point was at the same area we were, where people pick up orders) and when she finished, she put the rugs, which had been hanging over the divider (where people get in line to order) and put them on the floor. She had to wrestle with them a little bit to get them to lie flat. They are big rugs and look heavy too. Then she grabbed a big jug of ice by the top rim (with her hands inside a little bit) and put ice in the drink machine. She did this twice-two different jugs of ice. Then she got a basket that was full of the little spigot things where the soda comes out and screwed them onto the drink dispenser. She never washed her hands between handling the rugs and touching the ice/soda spigots. Maybe I'm overly squeamish, and I do know that probably worse things happen in restaurants, but right in front of customers? And isn't it some kind of health policy to wash your hands before handling things that come into contact with food or drinks? They should definitely wash their hands but these people haven't been to culinary school. This has nothing to do with being well-versed in the culinary arts. Regardless of how crappy a restaurant's food is, they are still subject to health inspections and should teach their employees proper food handling.
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Post by gale w on Jun 17, 2016 18:13:30 GMT
There are only 3 places in town that we can eat at (my dd has food allergies) and bk is the only place that everyone likes. I hope they resolve this. Luckily my daughter has been eating fast food (sometimes too much, especially on vacation) for almost 20 yrs without a problem (knock on wood) and I'm sure what we haven't seen is worse than what we have. Still makes me worry though.
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Post by dillydally on Jun 17, 2016 18:15:05 GMT
They should definitely wash their hands but these people haven't been to culinary school. This has nothing to do with being well-versed in the culinary arts. Regardless of how crappy a restaurant's food is, they are still subject to health inspections and should teach their employees proper food handling. I just double checked with my 18 year old dd and she realized this is gross. I'll ask ds (14) when he gets home from camp. I really hope that I have taught them to wash their hands before touching food, even if I'm not a culinary professor. I'm not a germaphobe, and live more under the philosophy of "a little dirt won't hurt ya", but even I think that's pretty nasty.
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Post by Really Red on Jun 17, 2016 18:16:24 GMT
Yuck. I know this stuff happens and I rarely eat in fast food places and only every so often in restaurants. I just try not to think about it.
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peabay
Prolific Pea
Posts: 9,616
Jun 25, 2014 19:50:41 GMT
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Post by peabay on Jun 17, 2016 18:22:38 GMT
Not a germaphobe and we would not have been getting drinks. That's gross.
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MsKnit
Pearl Clutcher
RefuPea #1406
Posts: 2,648
Jun 26, 2014 19:06:42 GMT
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Post by MsKnit on Jun 17, 2016 18:27:04 GMT
No, no, no, no! I would have asked for my money back, because I couldn't have at it after seeing that. I would have been wondering what other gross things I didn't see going on. Was this incident at the same BK with the fries that went back in with the to-be served fries? We've seen things at restaurants that have immediately put them on the never-eat-at-again list. We were at a breakfast place years ago. When the kid moved the tables to rearrange them, the syrup container fell onto the floor, knocking the lid off and syrup spilled onto the carpet. The kid grabbed the container and scraped some of the syrup off the floor then replaced the lid. He proceeded to put it back on the table. At another, we watched a waitress take off the lid of the ketchup containers, dump them into the soapy water, wipe the tops of the ketchup bottles with the same cloth used to wipe the table tops and seats. That's bad enough. But, then she pulled those lids out of the soapy water and put them back on the bottles. Soapy bubbles and all right into the ketchup bottle. I worked at a pizza place when I was a teen. Some of the waitresses were terrible about not making sure the salad bar containers were rinsed properly. It wasn't that hard. They were just being lazy. It was a shame, because the salad bar was one of the best ones I've ever seen. As for those soda machines, I don't know if it is even possible to get them entirely clean. We cleaned them, soaked them, scrubbed them, and they never seemed to come entirely clean.
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Rainbow
Pearl Clutcher
Where salt is in the air and sand is at my feet...
Posts: 4,103
Jun 26, 2014 5:57:41 GMT
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Post by Rainbow on Jun 17, 2016 18:43:47 GMT
They should definitely wash their hands but these people haven't been to culinary school. This has nothing to do with being well-versed in the culinary arts. Regardless of how crappy a restaurant's food is, they are still subject to health inspections and should teach their employees proper food handling. Of course they should. I've worked at food establishments years ago and none of them stressed anything but hand washing on arrival, and they barely stressed that.
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Post by Lexica on Jun 17, 2016 18:45:24 GMT
I am a bit of a germaphobe and that definitely would have bothered me to the point of saying something. I would do so quietly, not calling the attention of the whole restaurant to what she had done, but in the hopes that she corrects that behavior for the future. If I don't think the person would be open to hearing me, I would call a manager over and tell them that they need to train employees to have better hygiene practices. I feel like it is a duty toward future patrons, possibly elderly or little children, who suffer more from food poisoning.
I am definitely picky when it comes to my food too, whether that is at home, a friend's house, or restaurant. When I get sick with a bout of food poisoning, or cold, or any illness, it seems to flare my fibromyalgia up and I suffer much more than I should. I am all for staying as healthy as I can.
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Post by Zee on Jun 17, 2016 19:05:07 GMT
Gross!
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pridemom
Pearl Clutcher
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Jul 12, 2014 21:58:10 GMT
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Post by pridemom on Jun 17, 2016 21:21:01 GMT
The "I work in a grocery shop and I know the hygiene rules" part of me agrees with you all. I would NOT do that at work. Ick. I wear plastic gloves and wash my poor, cracked hands several times each hour. The realistic part of me wonders how often I've shaken the doormat at home, brushed the dust off my hands on the backs of my jeans and then made myself a cold drink. And have not been sick afterwards. (I'm hardly ever sick.) Only the other day I was loading the dishwasher after DH and I had finished eating a chicken dinner, and I realised to my horror that I had picked up the wrong spatula by mistake to serve the cooked chicken. We were both fine. Unless we are immuno-compromised in some way, a bit of dirt isn't going to hurt. In a public food outlet, absolutely this shouldn't be done because you don't know whether any of your customers may be on chemo or otherwise poorly. But if we're generally healthy, let's keep a bit of perspective. Thank you. My daughter and I take immune suppressants and have to be careful. Eating out is a crap shoot and we hope and pray that we don't pick up anything.
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Post by Sam on Jun 17, 2016 21:27:38 GMT
Yeah, it's gross, and no matter what I might choose to do in my own home with my own germs, i don't want anyone else's introduced to me, thank you If I witnessed what the OP did (and I am generally not a picky person) I would also have left and not taken my order.
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The Birdhouse Lady
Drama Llama
Moose. It's what's for dinner.
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Jun 30, 2014 17:15:19 GMT
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Post by The Birdhouse Lady on Jun 17, 2016 21:31:23 GMT
I saw on one of those investigation shows that the spigots at most fast food restaurants are teaming with bacteria and sometimes even fecal matter!
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Post by AussieMeg on Jun 18, 2016 1:34:05 GMT
I am the furthest thing from a germaphobe but yes that would even make me sqeamish!
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mom22girls
Junior Member
Posts: 62
Jun 30, 2014 9:19:57 GMT
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Post by mom22girls on Jun 18, 2016 1:36:05 GMT
Ewwww...
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RedSquirrelUK
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Location: The UK's beautiful West Country
Aug 2, 2014 13:03:45 GMT
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Post by RedSquirrelUK on Jun 18, 2016 9:34:28 GMT
I saw on one of those investigation shows that the spigots at most fast food restaurants are teaming with bacteria and sometimes even fecal matter! Have you seen the Mythbusters episode where they measure bacterial content on toothbrushes in a bathroom where they flush with the seat up and down? Not only did they find faecal matter on the toothbrushes in both experiments, but they also found it on control toothbrushes not even kept in the bathroom. It's everywhere. It's on us all. Germs surround us, outside and inside us. Mostly, that isn't what makes us sick. The state of our own immune systems dictates whether the bacteria and viruses take a hold. Human beings now have no natural predators - except bacteria and viruses (and each other). Interesting thought, huh?
ETA: admin I just got that Save thing for the first time. I'm using Firefox 47 on a MacBook Pro running OSX 10.9.5. Let me know if any more info is useful?Save
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Post by Layce on Jun 18, 2016 12:36:35 GMT
I see this at restaurants, ff chains, groc store deli's.. wiping down a counter then immediately turning to the customer without washing hands first. I recently had to ask a guy @ Dunkin' Donuts to please wash his hands when he went right from some heavy duty chores to starting my iced coffee, GEEEZ!
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M in Carolina
Pearl Clutcher
Posts: 3,128
Jun 29, 2014 12:11:41 GMT
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Post by M in Carolina on Jun 18, 2016 13:19:36 GMT
The "I work in a grocery shop and I know the hygiene rules" part of me agrees with you all. I would NOT do that at work. Ick. I wear plastic gloves and wash my poor, cracked hands several times each hour. The realistic part of me wonders how often I've shaken the doormat at home, brushed the dust off my hands on the backs of my jeans and then made myself a cold drink. And have not been sick afterwards. (I'm hardly ever sick.) Only the other day I was loading the dishwasher after DH and I had finished eating a chicken dinner, and I realised to my horror that I had picked up the wrong spatula by mistake to serve the cooked chicken. We were both fine. Unless we are immuno-compromised in some way, a bit of dirt isn't going to hurt. In a public food outlet, absolutely this shouldn't be done because you don't know whether any of your customers may be on chemo or otherwise poorly. But if we're generally healthy, let's keep a bit of perspective. I'm sure I've not followed the best sanitary practices at home from time to time, but I know how clean my house is and where my feet have been. I might eat something off my own floor (I watched a tv program where they tested the '5 second rule'--most food didn't pick up many germs although moist foods picked up the most), but there's no way anyone could talk me into eating something off the floor of the public area of a fast food restaurant (if the kitchen floor had just been cleaned and sanitized with bleach, maybe--if someone were to pay me a lot of money) You have no idea where people have walked before they came into that restaurant--did they just walk through urine puddled on the bathroom floor (I've been in some filthy women's restrooms although dh has told me some horror stories about the condition of some men's restrooms--once he insisted on leaving a gas station/convenience store while we were travelling and driving to another one because the bathroom was so filthy he couldn't even use it). Some people are outside and/or work in filthy conditions. --I love horses, but there's no way I'd ever walk barefoot on a farm or walk indoors in the boots I would wear. I lived at the beach where a lot of people worked in seafood (dead, rotting fish). Just watch that "Dirty Jobs" show for a huge list of nasty places people work and track around on their shoes. I also worked in a restaurant and fast food place. Both were owned by the same people, and they were really sanitary conscious. There were still employees who didn't care about following procedures. At the fast food place, the cook was the most nasty 40 something guy who tried to have as much sex as possible, tried to get the underaged girls to have sex with him or give him BJs, and I just shuddered thinking about what he could be carrying and pass on to others--one of the girls I worked with did have STDs (but she was always talking about all the guys she blew) . Thankfully the managers were as strict with following the health department guidelines as the owners were. Otherwise, there is no way I'd have ever eaten anything this guy touched (he only cooked the burgers so there was less risk that he'd pass anything along.)
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Deleted
Posts: 0
May 18, 2024 6:23:16 GMT
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Post by Deleted on Jun 18, 2016 14:20:38 GMT
I think it's so cute that so many of you think that talking to the management would be a productive thing to do.
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eastcoastpea
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Jun 27, 2014 13:05:28 GMT
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Post by eastcoastpea on Jun 19, 2016 18:10:53 GMT
That is pretty gross.
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