s/o of Hobby Lobby---why don't they actually scan products?

I often wonder if by not scanning them that they make money if the cashier doesn't take off the sale price. I hope thats not it but today when I was there everything I bought was on sale but if I hadn't been watching I would have gotten charged full price instead of the sale price.

I've asked that before in HL. I was told the owners think it is more personal to ring up purchases this way rather than scanning them. Nevermind that you can find what you want in about 30 seconds and takes 30minutes to check out! LOL That is what we joke about anyway! It takes forever to check out in HL. Not really, but you get the picture!

Maybe Hobby Lobby "higher ups" are too busy with their health insurance yeas and nays?

This drives me nuts also, I have left HL many times because the line is too long and can get whatever anywhere, and then the manager on the floor is calling for help and doesn't help with the line just calling baffels me. Like really??

I thought I remember reading at one point they said they don't have a "normal" system is because they can keep their cost to do business lower.

But I agree, I have pretty much written off the HL that opened in our area in April. Have gone twice and they never have anything on the shelves and takes forever to get checked out.

I will be happy to take the hour drive to Crafts Direct.

I don't have the checkout problem at my HL.  The place is always empty.

Maybe putting an HL store in a neighborhood with a high percentage of liberals / Jewish people wasn't particularly smart.

This is what I found on Hobby Lobby's website:



It's a non-answer.

My guess is that it would cost a lot to upgrade all the equipment at all of the older stores, so they just do what they have always done. But at some point it will have to happen because the cost to NOT do it (irritated customers, losses from things being rung up incorrectly, having to upgrade POS payment systems to avoid security breeches, not to mention the sheer inefficiency of it all) will be higher than just biting the bullet and upgrading.

I personally find it to be pretty annoying to have to stand there and wait while the cashier has to stop and think when ringing up every. single. item. All the while, my kid is begging for all of the plastic impulse junk and candy that they have up at the registers that I simply refuse to buy!

Yeah I'm not big on HL anymore either for the reasons you stated.

One cashier told me that HL was too cheap to upgrade to that system. Mine doesn't have very long waits and they keep it stocked pretty well. When the have the 50% off sale, I can find plenty.

I wouldn't say my Hobby Lobby is empty, but I don't find it that long of a wait either, but then again in this frantic and hurried world we live in now it is hard 
to appreciate slowing down a bit.  If I am in a long line, I just daydream about what I am going to do with my new purchases, and then before I know it I am checking out.  Take a breath, slow down, enjoy a bit of time to just stop and daydream.

I can't stand the store and when I find myself actually shopping there, I really hate that I have to watch my purchases being rung up to ensure they get the proper discount...although I have to do the same thing at AC Moore and Michael's, too.

I remember reading something about this, perhaps on 2Peas? It is very likely an urban legend, but supposedly because it is a Christian affiliated company, it is something to do with scanning being "the mark of the beast"

I did google and found a link to a blog which claims this was said by someone who works there. And of course we all know it must be true if it is on the Internet.

 And no, I'm not really a conspiracy theorist, it just was the first thing I remembered. I am just jealous that you have huge craft stores that sell lots of scrapbook stuff cheap, even if you do have to line up.

Corinne