paget
Drama Llama
Posts: 7,120
Jun 25, 2014 21:16:39 GMT
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Post by paget on Feb 3, 2023 22:11:38 GMT
Mom, I’d have agreed with you, but I just noticed the Open SK is marked as sold out. It's possible they reduced the amount of kits they make, so it sold out pretty quickly. I wondered this as well- it seems they’ve been having quite a few kits left over for stories revisited and other sales so maybe they reduced it. It’s also possible they didn’t and people are responding more favorably to recent designs and the themes) I know I like the upcoming the AE for this year more than last year. |
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paget
Drama Llama
Posts: 7,120
Jun 25, 2014 21:16:39 GMT
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Post by paget on Feb 3, 2023 22:12:28 GMT
This is the response I received in my convo about the stamp quality: Hello, Thank you for writing in about the stamps in our Stories by the Month and One Little Word mini kits. We have moved our kit stamps to be manufactured along with the rest of the product in the kit, in order to streamline the process and navigate the ongoing worldwide challenges with shipping. While these kit stamps are different than our shop stamps, we find that they stamp well but need a softer touch, as stamping with too much pressure will give you a bad image. We truly appreciate you being a subscriber and member of the Ali Edwards community. Please reach out to us with any questions or if we can be of any assistance. Thank you, Leia Pfft! The image is not the issue. Agreed. The complaints I listed regarding the new stamps didn’t even mention image. |
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Post by mom on Feb 4, 2023 0:12:42 GMT
They gave me the exact same feedback and have disabled the ability to use the sad face emoji. They don't care.
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Post by lg on Feb 4, 2023 0:20:27 GMT
Well with all of this awesome customer service and non requested product changes WITHOUT a price reduction I am now feeling no guilt in buying the stamps from Ali express, I try to support the original artist but if you’re going to sell me crap I’ll just buy it cheaper from elsewhere 🤬🙄
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elljay
Full Member
Posts: 133
Dec 15, 2018 1:32:42 GMT
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Post by elljay on Feb 4, 2023 0:28:00 GMT
Wow, so disappointing about the downgrade in stamp quality. I had already talked myself out of the SBTM sub but I'm sorry that current subscribers are having to deal with a lower quality product. Maybe they'll switch back to the previous material but who knows.
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elljay
Full Member
Posts: 133
Dec 15, 2018 1:32:42 GMT
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Post by elljay on Feb 4, 2023 0:30:09 GMT
I am so bummed about this stamp situation. VERY annoyed that SC disappeared all the comments that were voicing concern over the change. Soothing myself with the knowledge that Paper Person, Citrus Twist, Everyday Explorers, and Keri Bradford make very good stamps. I’ve never bought from the ink companies, but I’ll assume they’re making good ones. Sigh! I'll definitely be branching out more. I tend to forget about Citrus Twist and will be checking out those stamps when I'm looking to add to my stash. |
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Post by mom on Feb 4, 2023 0:32:59 GMT
I am so bummed about this stamp situation. VERY annoyed that SC disappeared all the comments that were voicing concern over the change. Soothing myself with the knowledge that Paper Person, Citrus Twist, Everyday Explorers, and Keri Bradford make very good stamps. I’ve never bought from the ink companies, but I’ll assume they’re making good ones. Sigh! I'll definitely be branching out more. I tend to forget about Citrus Twist and will be checking out those stamps when I'm looking to add to my stash. My email did say that the change wont affect shop stamps --- only the in subscriptions. |
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Post by Citygirl on Feb 4, 2023 0:50:17 GMT
paget The themes are the reason I subbed again this year.
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Post by janesays on Feb 4, 2023 1:45:47 GMT
elljay and honeypea Elles Studio also has very good quality stamps. I especially love their tab stamps. There are several different themes and a love theme tab stamp set is going to be released this month.
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Post by Texas Scrap on Feb 4, 2023 2:10:47 GMT
Heidi Swapp has mentioned repeatedly in her insta lives in past months, that her STB planner kit stamps are now acrylic so it seems off to me that Ali and SC would just not mention it if they knew it was changed from polymer to acrylic. I wonder if this was not effectively communicated to them or if it was downplayed? Is the customer service inked?
This feels like a big miss
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Post by lg on Feb 4, 2023 2:40:38 GMT
I'll definitely be branching out more. I tend to forget about Citrus Twist and will be checking out those stamps when I'm looking to add to my stash. My email did say that the change wont affect shop stamps --- only the in subscriptions. Until those change too without them telling anyone and I pay $50+shipping aud for a product I can get for $5aud including shipping on Ali express….. shady!!! |
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Post by mom on Feb 4, 2023 4:02:23 GMT
Heidi Swapp has mentioned repeatedly in her insta lives in past months, that her STB planner kit stamps are now acrylic so it seems off to me that Ali and SC would just not mention it if they knew it was changed from polymer to acrylic. I wonder if this was not effectively communicated to them or if it was downplayed? Is the customer service inked? This feels like a big miss Yeah Customer Service is inked. Who knows if Ali even knows there is an issue. |
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Post by mom on Feb 4, 2023 4:03:27 GMT
I would much rather there not be a stamp at all if this is the quality stamp they want to use.
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Post by honeypea on Feb 4, 2023 5:26:13 GMT
elljay and honeypea Elles Studio also has very good quality stamps. I especially love their tab stamps. There are several different themes and a love theme tab stamp set is going to be released this month. Oh, yes! I forgot ES! Very nice stamps, I agree. |
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Post by honeypea on Feb 4, 2023 5:30:04 GMT
I'll definitely be branching out more. I tend to forget about Citrus Twist and will be checking out those stamps when I'm looking to add to my stash. My email did say that the change wont affect shop stamps --- only the in subscriptions. Mom, do you think this means the 6x8 stamp kit sub is crap now too? I wanted that one. IACB is my weakness. |
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dawnnikol
Prolific Pea
'A life without books is a life not lived.' Jay Kristoff
Posts: 8,565
Sept 21, 2015 18:39:25 GMT
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Post by dawnnikol on Feb 4, 2023 12:43:11 GMT
This is the response I received in my convo about the stamp quality: Hello, Thank you for writing in about the stamps in our Stories by the Month and One Little Word mini kits. We have moved our kit stamps to be manufactured along with the rest of the product in the kit, in order to streamline the process and navigate the ongoing worldwide challenges with shipping. While these kit stamps are different than our shop stamps, we find that they stamp well but need a softer touch, as stamping with too much pressure will give you a bad image. We truly appreciate you being a subscriber and member of the Ali Edwards community. Please reach out to us with any questions or if we can be of any assistance. Thank you, Leia Pfft! The image is not the issue. That's a trash response. Especially considering we all know the price difference between the types of stamps. This is not our first rodeo. And I'll bet half my stash Ali knows about the change, too. Now they can charge the same price (increased because of inflation and shipping, etc) but the price on their end has been reduced significantly. Sounds about right. I'm sure unless they see a huge dip in business, they'll convert all the stamps to the cheaper format. I'm sorry for anyone stuck with the crap quality. Terrible business practices. |
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Post by Citygirl on Feb 4, 2023 13:50:14 GMT
Well if they change all of the stamps to this cheap crap I might be able to retire early lol.
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Post by mom on Feb 4, 2023 15:20:19 GMT
My email did say that the change wont affect shop stamps --- only the in subscriptions. Mom, do you think this means the 6x8 stamp kit sub is crap now too? I wanted that one. IACB is my weakness. No, she specially said 'shop items and stamp subscription would not be changed'. Edited to add: that was SC that said that in my convo to them. NOT Ali. |
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paget
Drama Llama
Posts: 7,120
Jun 25, 2014 21:16:39 GMT
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Post by paget on Feb 4, 2023 15:49:41 GMT
My response from Ali’s CS said the change was not to shop stamps. I’m annoyed we already filled out the surveys - I didn’t realize this about the stamps when I filled mine out.
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Post by lakritze on Feb 4, 2023 17:09:11 GMT
I got the exact same response from Ali's customer service as all of you. I'm so frustrated. Also why put a cheap stamp into an expensive stamp sleeve? (which is not listed in the kit content) I want a quality stamp, no sleeve!
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cbscrapper
Pearl Clutcher
Posts: 3,483 
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Post by cbscrapper on Feb 4, 2023 18:21:17 GMT
Timely topic. I opened January SC kit and immediately had issues with the stamp. It definitely feels like the clear stamps from long ago, not photopolymer. Smells different too. Anyway, the stamp wouldn’t stick the block. I started a convo with SC. I asked them if something had changed. If the material was different. I’d this was going to be the stamp material going forward. The response I got was “Sorry you have issues with the stamp, we are sending you a replacement with your February kit.” Uh, thanks? None of my questions weee answered. That is disappointing. I want to use the stamps to make more cards (I'm 99% a pocket page scrapbooker). If I can't use the stamps any longer... the kit doesn't work for me. I hope Inked provides answers. In the mean time, what other kits do you Peas subscribe to that are good quality? I sub to Elle’s Studio, and then add on stamps during the free ship bundling period. Elle’s stamps are so, so good! |
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lucy
One Post Wonder
Posts: 1
Jun 10, 2021 4:26:25 GMT
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Post by lucy on Feb 4, 2023 18:54:05 GMT
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paget
Drama Llama
Posts: 7,120
Jun 25, 2014 21:16:39 GMT
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Post by paget on Feb 4, 2023 20:34:52 GMT
![]() ![]() View AttachmentI have subscribed to Stop the Blur for 6 months and Heidi Swapp has been very upfront that the stamps in the Stop the Blur kit as well as her stamps sold at Michaels and Joanns are acrylic. The Stamp Society and other stamps sold in her online shop are photopolymer. Her stamp therapy class has a great lesson on which inks to use with the two types of stamps. I know this doesn’t help the frustration of prices going up and stamp quality going down with no communication by Ali and SC but at least I am now able to get a good quality image with the lower quality stamps. I just have to buy more ink  Thank you for this info! I like to occasionally buy stamps from Heidi’s shop so it’s good to know they remain good quality. Can you share what type of ink works with the acrylic/cheap stamps? ETA: I see you did! Thanks- I’m on my phone and it was really small and I realized I had to click it. Great info. |
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Post by mom on Feb 5, 2023 4:27:13 GMT
![]() ![]() View AttachmentI have subscribed to Stop the Blur for 6 months and Heidi Swapp has been very upfront that the stamps in the Stop the Blur kit as well as her stamps sold at Michaels and Joanns are acrylic. The Stamp Society and other stamps sold in her online shop are photopolymer. Her stamp therapy class has a great lesson on which inks to use with the two types of stamps. I know this doesn’t help the frustration of prices going up and stamp quality going down with no communication by Ali and SC but at least I am now able to get a good quality image with the lower quality stamps. I just have to buy more ink Thank you for sharing this info! |
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Post by kimba on Feb 8, 2023 0:00:16 GMT
Heads up another auto renewing subscription.
This month on the 10th we’ll be releasing the first of our 2023 Scrapbook Kits. We’re kicking off the year with a label theme and we’re so excited to share this kit with you! PLEASE NOTE: Based on subscriber feedback, we’re changing this to an auto-renew subscription. This means that if you subscribed to this kit last year, you will automatically be subscribed for 2023. If you would like to make any changes to your subscription, please reach out to Customer Service by Friday, February 10th at 6:00pm ET.
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Post by mom on Feb 8, 2023 2:41:15 GMT
Heads up another auto renewing subscription. This month on the 10th we’ll be releasing the first of our 2023 Scrapbook Kits. We’re kicking off the year with a label theme and we’re so excited to share this kit with you! PLEASE NOTE: Based on subscriber feedback, we’re changing this to an auto-renew subscription. This means that if you subscribed to this kit last year, you will automatically be subscribed for 2023. If you would like to make any changes to your subscription, please reach out to Customer Service by Friday, February 10th at 6:00pm ET. was this in an email or what? |
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paget
Drama Llama
Posts: 7,120
Jun 25, 2014 21:16:39 GMT
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Post by paget on Feb 8, 2023 2:44:20 GMT
Heads up another auto renewing subscription. This month on the 10th we’ll be releasing the first of our 2023 Scrapbook Kits. We’re kicking off the year with a label theme and we’re so excited to share this kit with you! PLEASE NOTE: Based on subscriber feedback, we’re changing this to an auto-renew subscription. This means that if you subscribed to this kit last year, you will automatically be subscribed for 2023. If you would like to make any changes to your subscription, please reach out to Customer Service by Friday, February 10th at 6:00pm ET. was this in an email or what? It was in an Instagram post. I like to give them the benefit of the doubt- like I believe the story kit and SBTM really are sold out. But this? Cmon. Who is saying, “please auto renew my scrapbook kit subscription that used to not renew.” No one. |
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Post by mom on Feb 8, 2023 2:57:21 GMT
was this in an email or what? It was in an Instagram post. I like to give them the benefit of the doubt- like I believe the story kit and SBTM really are sold out. But this? Cmon. Who is saying, “please auto renew my scrapbook kit subscription that used to not renew.” No one. And it's literally 3 days before the date cut off to cancel. Hope everyone that needs to know is looking at instagram. geez. |
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blemon
Pearl Clutcher
Posts: 3,581
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Post by blemon on Feb 8, 2023 17:05:16 GMT
It was in an Instagram post. I like to give them the benefit of the doubt- like I believe the story kit and SBTM really are sold out. But this? Cmon. Who is saying, “please auto renew my scrapbook kit subscription that used to not renew.” No one. THIS THIS THIS THIS THIS. No one wants this. That's ridiculous. Like it's SO hard to go in and subscribe to a kit in Jan. after you had it for the previous year. If you can find a website, you can hit subscribe. This is basic literacy. If you can afford $35 for paper and stickers, you know how to use the freaking internet. I'm still super angry about this. I think they just want to lock people in to 4 kits at a time. In the past if you decided to sub halfway through or for the last kit, you then were only stuck with the last two or the last one. I'm sure a lot of people did that for the numbers kit because it was the best one all year. Luckily the kits never sell out so if I want one later this year, I'll pick it up or just miss out if it does sell out. I'm just not that into the themes so far. There might be one that I like but I won't be roped into something that expensive when you get so few of the perks of the monthly subscribers. Like I had to pay shipping for the Halloween kit because it came out during a month when there was no scrapbook it. Subbers got free shipping when they added it to their boxes. There were times when I wanted add-ons but couldn't get them because it wasn't a month when there was a scrapbook kit. I don't think any that I wanted sold out and I ended up getting them later but they don't have a way for you to add to your box for later. I'll stop ranting now. |
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Post by mom on Feb 8, 2023 17:43:42 GMT
It was in an Instagram post. I like to give them the benefit of the doubt- like I believe the story kit and SBTM really are sold out. But this? Cmon. Who is saying, “please auto renew my scrapbook kit subscription that used to not renew.” No one. THIS THIS THIS THIS THIS. No one wants this. That's ridiculous. Like it's SO hard to go in and subscribe to a kit in Jan. after you had it for the previous year. If you can find a website, you can hit subscribe. This is basic literacy. If you can afford $35 for paper and stickers, you know how to use the freaking internet. I'm still super angry about this. I think they just want to lock people in to 4 kits at a time. In the past if you decided to sub halfway through or for the last kit, you then were only stuck with the last two or the last one. I'm sure a lot of people did that for the numbers kit because it was the best one all year. Luckily the kits never sell out so if I want one later this year, I'll pick it up or just miss out if it does sell out.
I'm just not that into the themes so far. There might be one that I like but I won't be roped into something that expensive when you get so few of the perks of the monthly subscribers. Like I had to pay shipping for the Halloween kit because it came out during a month when there was no scrapbook it. Subbers got free shipping when they added it to their boxes. There were times when I wanted add-ons but couldn't get them because it wasn't a month when there was a scrapbook kit. I don't think any that I wanted sold out and I ended up getting them later but they don't have a way for you to add to your box for later. I'll stop ranting now. Same. I think I will like this kit but Im not locking myself into a sub for it. Either I will find it as a one off or I will do without. Definitely not a MUST HAVE and be locked into a sub. |
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