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Post by jeremysgirl on May 16, 2018 17:13:51 GMT
I ordered a crochet hook from Amazon. I have probably about ten different Addi hooks and they were all ordered on Amazon and have been great. I just ordered another and it has a rough edge that keeps snagging my yarn. I am certain this is just a manufacturer's defect. It cost me $14.24. I am debating if I want to go to all the trouble of returning it or if I should just throw the thing away. $14 seems like such small potatoes. How cheap would something have to be for you to decide it's not worth the trouble of returning it?
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Deleted
Posts: 0
Aug 18, 2025 21:55:09 GMT
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Post by Deleted on May 16, 2018 17:14:59 GMT
Oh gosh, I would definitely return it if it's defective. $14 is not small change to me and it's free return shipping being that it's defective.
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Post by Delta Dawn on May 16, 2018 17:16:35 GMT
If something doesn't work it goes back. It doesn't matter what it is.
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Post by jeremysgirl on May 16, 2018 17:16:54 GMT
Oh gosh, I would definitely return it if it's defective. $14 is not small change to me and it's free return shipping being that it's defective. Truth is, I did print the label. I can stop by the UPS store tonight and drop it off. It's not too far from my house. I just wondered if others would bother returning for $14. |
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used2scrap
Drama Llama
Posts: 6,147 
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Post by used2scrap on May 16, 2018 17:21:35 GMT
As long as I get more money back then shipping and reasonable time/effort, I’ll send it back.
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used2scrap
Drama Llama
Posts: 6,147
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Post by used2scrap on May 16, 2018 17:22:24 GMT
Oh gosh, I would definitely return it if it's defective. $14 is not small change to me and it's free return shipping being that it's defective. Truth is, I did print the label. I can stop by the UPS store tonight and drop it off. It's not too far from my house. I just wondered if others would bother returning for $14. Absolutely, that’s a bottle of wine! (Or a couple at Aldi’s). |
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garcia5050
Pearl Clutcher
Posts: 2,815
Location: So. Calif.
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Post by garcia5050 on May 16, 2018 17:24:16 GMT
I think $10 is my threshold. I would return that item.
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Post by padresfan619 on May 16, 2018 17:26:07 GMT
I would return it only if there were free returns, I wouldn’t pay to ship it back.
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mlana
Pearl Clutcher
Posts: 2,525
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Post by mlana on May 16, 2018 17:28:59 GMT
Did you contact the seller? Ofttimes they will gladly replace the item if you give them the chance.
If shippings covered, I return anything that's defective. I don't want to pay for something that came broken or broke within the first few days. Being able to do this without having to pay for shipping makes me MUCh more likely to order more items and more frequently. If the seller makes it good with very little effort on my part, I make sure to post a review.
Marcy
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Deleted
Posts: 0
Aug 18, 2025 21:55:09 GMT
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Post by Deleted on May 16, 2018 17:29:35 GMT
Oh gosh, I would definitely return it if it's defective. $14 is not small change to me and it's free return shipping being that it's defective. Truth is, I did print the label. I can stop by the UPS store tonight and drop it off. It's not too far from my house. I just wondered if others would bother returning for $14. I don't know if I have a threshold. If it's defective, I'd return it based on principle. If it's not defective, free return and if it's not an inconvenience to drop off/mail, then I'd ship it back as well. I think the only time I wouldn't bother is if it's inconvenient, I have to pay for return shipping that's $1 or so more than the value of the refund. |
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Post by jumperhop on May 16, 2018 17:36:08 GMT
It depends on how much the shipping costs are to return the item.
Jen
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Rhondito
Pearl Clutcher
MississipPea
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Post by Rhondito on May 16, 2018 17:42:27 GMT
I ordered three paintbrushes by mistake - I needed brights and these are flats - I've used one but the other two I haven't touched. Total cost is around $15 for both but I'm sure it'll cost $6ish to send back? I figure I might as well keep them at this point, the shipping is would be almost half. If the return shipping was free I would return them and put the refund toward the correct brushes.
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Post by cmpeter on May 16, 2018 17:43:54 GMT
If you have $14 in cash would you throw it away? Of course, the UPS/USPS store is about 1 mile from my house and I pass them on the way to the grocery store, so returning things is easy.
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Post by mikklynn on May 16, 2018 17:46:09 GMT
I'd contact the seller and ask for a replacement. They should pay the shipping if it's defective.
I would absolutely return for $14. My threshold is if I get anything back, I'll do it.
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Post by busy on May 16, 2018 17:50:44 GMT
I would return it since it's defective. If there was another reason I was dissatisfied with it, I wouldn't.
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Post by Susie_Homemaker on May 16, 2018 17:56:06 GMT
I think $5 or less would be my threshold.
I ship things for free anyway through my DHs business so that's never a consideration. If not, then I'd have to factor in the expense of shipping and subtract it from the return (if not free shipping).
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GiantsFan
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Post by GiantsFan on May 16, 2018 19:34:10 GMT
Return.
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carhoch
Pearl Clutcher
Be yourself everybody else is already taken
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Post by carhoch on May 16, 2018 19:36:20 GMT
I would probably email Amazon and I’m pretty sure they’re going to tell you to keep it and send you another one
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kelly8875
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Post by kelly8875 on May 16, 2018 19:37:15 GMT
I’d return it. Would you return it if you had to drive to the store? So what’s the difference in dropping it off if you have the label already? Or will it cost more to return than it cost originally...then I wouldn’t return it
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scrappert
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Jul 11, 2014 21:20:09 GMT
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Post by scrappert on May 16, 2018 19:39:30 GMT
If there is no shipping in returning, I would return it. If there was a cost to returning, nope, not worth it.
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Post by crimsoncat05 on May 16, 2018 19:41:40 GMT
don't know if I have a threshold. If it's defective, I'd return it based on principle. If it's not defective, free return and if it's not an inconvenience to drop off/mail, then I'd ship it back as well. I think the only time I wouldn't bother is if it's inconvenient, I have to pay for return shipping that's $1 or so more than the value of the refund. ^^^ that. If it was something I just didn't like and/or knew I wouldn't ever use, I'd chalk it up to experience, keep it, and be out $14. But since it's defective, hopefully even if Amazon didn't offer free return shipping, the manufacturer would handle it for you and send you a replacement, if you contacted them directly. I'd never just figure 'oh, well, I guess I'm out $14." I might if it was only a buck or two, but not $14. the mfr might even replace it for you without having to return the defective one, if you can provide photos of it. |
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Post by anniefb on May 16, 2018 19:43:08 GMT
I’d return it if it’s free shipping or a very small shipping cost and I’d still be ahead with a refund.
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Post by workingclassdog on May 16, 2018 19:43:16 GMT
Probably depends on my mood, but yeah probably for $14 I would. I have a $10 watch I bought at Walmart and totally forgot to return it. I just came across it. I'm not even going to bother.. I threw it in the garage sale pile. But I just don't want to deal with Walmart.
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Gennifer
Drama Llama
Posts: 5,444
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Post by Gennifer on May 16, 2018 19:45:46 GMT
Meh. I totally wouldn't if it was less than $50. I can't get deliveries (or have something picked up) from my house, so I would need to take it somewhere, and the closest locations are at least 35 miles away. If I'm going that way, sure. But chances of that are slim. And by the time I figure my gas, plus over an hour of my time, well, it's just not worth it to me.
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Post by Saff on May 16, 2018 19:49:23 GMT
If there's no postage involved I would send it back. I would not be giving away money if the item was faulty.
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Post by annabella on May 16, 2018 19:57:56 GMT
Free shipping goes back no matter what. Etsy seller will just refund me instead of me mailing it back. Earrings I will return to the store when I'm in the neighborhood.
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smcast
Drama Llama
Posts: 5,509
Location: MN
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Post by smcast on May 16, 2018 20:11:12 GMT
I hate returning so I probably wouldn't but should. It's such a hassle and irritating.
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Post by Really Red on May 16, 2018 21:06:57 GMT
I'm surprised they want you to return it and aren't just shipping you a new one. I've had a few defective things under $20 and that's the usual procedure, although I just sent a defective thermos back and it was about $17.
But as for your question, usually it's if I have to throw away what I got (versus some minimal use) and the cost of sending it back is less than what it cost (i.e., I'll get some money back for it).
ETA: But I am cleaning out my closet and am humiliated by how many clothes I have with tags still on them. Horrified, in effect.
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Post by myshelly on May 16, 2018 21:20:14 GMT
I’ve never returned anything I bought online (well, I’ve returned it when I’ve ordered from the website and could return in a physical store).
It just seems like too much trouble.
I don’t order anything online that I might have to return.
In this situation I would tell the seller about the defect and expect a replacement or refund without bothering to ship it back (I have had that experience many times).
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Post by cathyb on May 16, 2018 21:31:23 GMT
I recently ordered a knife on Amazon. It was about 11 dollars. I ordered gold and they sent me red. I notified them and they emailed me back to keep the incorrect one and the correct one was on the way. I would start by notifying Amazon.
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