karenowc
One Post Wonder
Posts: 1
Jun 26, 2014 2:41:32 GMT
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Post by karenowc on Sept 27, 2014 22:24:16 GMT
I find that their site is not user friendly at all. I'm a pretty savvy computer user and this one has thrown me for a loop. In the past, I wanted to check out their program and found it hard to navigate. At that time, I did manage to get a user name.
I went on their website today to subscribe to the club. It's weird because the only option was to start in September. They had a section to put in your mailing country and a quantity. So the quantity, is that 1 Member kit or 1 month subscription? I teated by entering a one and then ten (the highest it would go) - both said it would be a trial subscription. I went back and entered one since I figured if it were by month, they would give you the option of entering 12, and then finished paying.
Other than that, I thought I would read the boards and it will not let me in. they say I'm not a member.
I had been a member of Studio Calico for 8 months and decided to make a change so that I could order the add on's. Thought this might be better, but so far……..
Any suggestions? Thank you, Karen
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Deleted
Posts: 0
Nov 25, 2024 9:49:44 GMT
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Post by Deleted on Sept 29, 2014 2:06:23 GMT
Did you email the owner Jessica? She is great with customer service.
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tammyd119
Shy Member
Posts: 27
Jun 28, 2014 17:39:42 GMT
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Post by tammyd119 on Sept 29, 2014 13:03:43 GMT
I LOVE the Scraptastic kits. They are working on a website redesign that will be more user friendly. Jessica is fabulous. Definitely hang in there and give them a chance.
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Post by mandolyn9909 on Sept 29, 2014 14:07:21 GMT
I am thinking about joining the scraptastic kit club member too.
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Post by Dani B. on Sept 30, 2014 2:03:29 GMT
On July, I opened a thread about kit clubs. You might like the info they have there: Kit Clubs
Oh, BTW, at the end I opted for Cocoa Daisy.
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pam
Junior Member
The Disney Chick
Posts: 68
Jun 26, 2014 5:10:22 GMT
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Post by pam on Sept 30, 2014 21:48:28 GMT
Ugh yes - that website is horrible! However, I believe the forum and the kit membership are 2 different log-ins. When you get to the forum, click on create an account once you do that, you should be able to get in.
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lilypad
Junior Member
Posts: 83
Jun 26, 2014 3:46:07 GMT
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Post by lilypad on Oct 5, 2014 0:43:51 GMT
I hope they do redesign their site. I gave up on them because it is so not user friendly. I don't want to have to email back and forth with the owner to figure out how to order what I want. She is really nice though.
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