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Post by Deleted on Jul 8, 2016 19:38:18 GMT
So I went out with my sister last night to a Mexican place. It's a large establishment and very well-know in this town for the best place to eat Mexican. And their guacamole is awesome!
Waiter is downright annoying on several levels. He's clearly a guy with ADHD and being a waiter is not in his wheelhouse.
We ordered our beverages (Sprite and water) right off and an appetizer plate of guacamole. He brings the drinks. Takes the rest of our order and then sits down next to my (cute) sister and tries to chat.
Finally he leaves. I hear him tell the people at the next table "I'm super waiter but they don't let me wear my cape."
After a short wait, he comes around to refil our beverages. My sister is in the middle of telling me she's been really tired lately so when he walks up she's saying "I got to work, I come home, take a nap, get up and go to bed." Waiter says "I love going to bed, I do it as often as possible. We should do it together."
He refills her glass of water and then pours water into my Sprite. I tell him "I had Sprite"...he says "so now you have water".
I get to have dinner sans children with my sister who is my best friend about once a month even though we live together. She's been away a lot lately and I have been looking forward to this meal with her for a good three weeks. He wasn't invited to the sister party and he really annoyed me.
The worst part --a person from the kitchen brought our plates out. We still had not received the guacamole appetizer. He came by and asked if everything was in order. I said "I'm still going to need a new Sprite and cancel the guacamole appetizer since my sisters plate has guacamole on it. Just bring me the single scoop. And some chips."
"You don't want the guacamole appetizer?"
Um no. Seeing as how it was ordered as an appetizer which by definition comes before the plates and with the chips. M
So he said "I'll cancel the appetizer."
So we ate and he brought a single scoop of guacamole for me. Fine. So then just as we are finishing the meal, he brings out the big 6-scoop guacamole appetizer, sets it on the table and says "I removed the appetizer from your bill but you can take this home with you. Just don't forget this when it comes time to tip me."
Still no chips. Still no new Sprite.
When he brought the bill he said "you know those are fake Zinnias in the window. I grow real ones in my garden."
By this time I had started to look around for the hidden cameras to prove that we were being punked.
When he picked up the ticket he said "aren't you going to take that guacamole home?". My sweet sister says "if we are we are going to need a box." He acts genuinely surprised. Goes and gets a box.
Comes back and says "would you like a water to go?"
I seriously just wanted to leave. Clearly I wasn't getting a new Sprite ever.
i was just so flabbergasted--who trained this person to be so annoying?
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Post by chaosisapony on Jul 8, 2016 19:43:04 GMT
That does sound like some kind of practical joke. At least he was good natured but I'd still be inclined to speak to a manager about the inappropriate behavior and comments made to your sister. The "we should go to bed together" comment is more than a little creepy.
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Post by ~Sherri~ on Jul 8, 2016 19:46:52 GMT
You were so patient! I am not sure if I would have been that patient or not. If it were my sister, there is no way she would have tolerated his behavior. She is in the military and does not put up with crap like that. And she has a way with words like no one I have ever seen.
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Post by Zee on Jul 8, 2016 19:47:36 GMT
Lol I'm a very generous tipper, but not for that guy. Mainly all a waiter has to do to keep me happy is keep my drink refilled.
Actually the lines to your sister would have had me hopping mad, and the no sprite would have been the straw that broke THIS camel's back. So completely unprofessional. I'd call and complain, really only about what he said to your sister though. He's not a fellow patron at a singles bar. His boss needs to know. And I already would have set him straight the minute he made the comment about going to bed together. Gross.
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Belle
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Jun 28, 2014 4:39:12 GMT
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Post by Belle on Jul 8, 2016 19:50:17 GMT
I would copy and paste what you wrote up above and email to the restaurant manager. Totally inappropriate for him to speak to you guys like he did, he ruined your drink and didn't replace it, not sure what to say about the guac that wasn't boxed up to go???
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Post by BeckyTech on Jul 8, 2016 19:52:31 GMT
What a terrible experience! Definitely time to contact the manager. Better yet, e-mail the details you gave here. If they don't have e-mail, print this out and take it in and have a chat. This is just awful on so many levels.
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smartypants71
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Jun 25, 2014 22:47:49 GMT
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Post by smartypants71 on Jul 8, 2016 19:54:03 GMT
The minute he sat down next to me would have been a call to the manager. That guy has no boundaries.
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Deleted
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Post by Deleted on Jul 8, 2016 19:55:40 GMT
I had an experience like this with a server right down to him sitting at the table and discussing his tip with us. I swear it is the ONLY time that I had to contact the manager about service. And I'm not even kidding when I tell you that we went back to the restaurant a year later and had an almost identical experience with the exact same damn waiter. I contacted the manager a second time (and refused a comp meal because that wasn't why I was contacting them) and from then on, we always asked to be seated in anyone but that waiter's section. I hated to be so bold about it, but after the 2nd time with this dude, that was it.
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Post by myshelly on Jul 8, 2016 19:57:04 GMT
I would have asked for a manager.
I have zero patience for my drink not being refilled. That is how I gauge my tips. You kept my drink filled, I'm very generous. You don't, I'm talking to a manager and leaving you less than 15%.
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Post by mikklynn on Jul 8, 2016 20:06:32 GMT
I am a generous tipper as a rule, but not for this guy. Sheesh.
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Post by Zee on Jul 8, 2016 20:08:01 GMT
I would have asked for a manager. I have zero patience for my drink not being refilled. That is how I gauge my tips. You kept my drink filled, I'm very generous. You don't, I'm talking to a manager and leaving you less than 15%. Haha If it wasn't for the fact that I'm a germ-covered animal lover, I think we could be friends
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Post by darkchami on Jul 8, 2016 20:26:02 GMT
The minute he sat down next to me would have been a call to the manager. That guy has no boundaries. In certain restaurants, sitting with the guests to take an order is procedure. The only time I have felt uncomfortable about it was when a restaurant owner sat down and was hitting on me while I was on a date. Even then I thought it was my imagination until the actual waitress came by and commented that she had never seen the owner wait on a table. As for this guy, I would just give the 15% tip and be done with it. I try not to dwell on bad service. Though I admit I may not be a repeat customer.
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Post by lumo on Jul 8, 2016 20:29:01 GMT
Lol I'm a very generous tipper, but not for that guy. Mainly all a waiter has to do to keep me happy is keep my drink refilled. Actually the lines to your sister would have had me hopping mad, and the no sprite would have been the straw that broke THIS camel's back. So completely unprofessional. I'd call and complain, really only about what he said to your sister though. He's not a fellow patron at a singles bar. His boss needs to know. And I already would have set him straight the minute he made the comment about going to bed together. Gross. This. I drink a lot when I eat. I also tend to tip very well. I'd have been hard-pressed to give that buffoon one thin dime.
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Deleted
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May 10, 2024 15:16:29 GMT
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Post by Deleted on Jul 8, 2016 20:31:51 GMT
I'd remember it when it was time to tip, but probably not in the way he meant.
I agree with those who say to cut and paste what you wrote in your OP, and contact the manager with it. They have a lot they need to address--from basic waitstaff skills (the drinks, the appetizer, the to-go box) to some serious work on social skills and boundaries.
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Post by **GypsyGirl** on Jul 8, 2016 20:33:18 GMT
I'm just sitting here shaking my head that you never asked to speak to a manager. As soon as he uttered the words "I love going to bed, I do it as often as possible. We should do it together." there would have been a manager dealing with it immediately. He wouldn't have had a chance to get to come back and sit down beside her. I'm too old and cranky to deal with idiot waiters. As for a tip, Nada is what he would have gotten (and I tip generously).
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Post by secondlife on Jul 8, 2016 20:50:11 GMT
Not refilling my drink is an annoyance but I'm not going to yell at the manager over it. Sometimes they are super busy and patience helps.
Refilling it wrong, not fixing it, bringing the appetizer after the meal was over, and the totally inappropriate conversation would be enough for me to have a conversation with the manager.
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basketdiva
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Jun 26, 2014 11:45:09 GMT
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Post by basketdiva on Jul 8, 2016 21:09:57 GMT
Inappropriate conversation would have been stopped immediately.
We went to a place where the waiter kept saying "It's my pleasure" as a reply to anything we asked. 2nd time we got him, he would put his hand on my husband's shoulder-sort of like sure, I can do that gesture. The very next time we went in ( we loved the food and location), we specifically asked not to be seated in his area. He didn't last long at that place.
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Post by 950nancy on Jul 8, 2016 21:18:17 GMT
I am pretty sure I taught that waiter as a fifth grader. Some people have awful social skills. Sometimes people of the opposite sex come very awkward while waiting tables. Then again, some of my favorite experiences out to eat have been with a group of friends and a really funny/inappropriate waiter. I think when there is a larger group of people or when the customer initiates the conversation, that kind of person does well, otherwise they should concentrate on doing the filling of the requests.
So what did you tip him?
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eastcoastpea
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Jun 27, 2014 13:05:28 GMT
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Post by eastcoastpea on Jul 8, 2016 21:25:55 GMT
It's not too late to call and speak to a manager. He definitely needs better training and supervision.
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Post by ktdoesntscrap on Jul 8, 2016 21:35:22 GMT
I would have asked for a manager. I have zero patience for my drink not being refilled. That is how I gauge my tips. You kept my drink filled, I'm very generous. You don't, I'm talking to a manager and leaving you less than 15%. Isn't it funny what is important to one and not at all to another? I don't want my drink refilled unless I ask for it. When I treat my self to a soda at a restaurant. I want one, and please ask if are going to refill, I hate when I have barely touched one and they bring another. Not as much as I hate having a server sit down next to me. It seemed to be a thing for a while in casual dining places like Fridays. I value my time out... I don't want to include the waiter in my evening.
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Post by myshelly on Jul 8, 2016 21:39:57 GMT
Not refilling my drink is an annoyance but I'm not going to yell at the manager over it. Sometimes they are super busy and patience helps. Refilling it wrong, not fixing it, bringing the appetizer after the meal was over, and the totally inappropriate conversation would be enough for me to have a conversation with the manager. No one has said anything about yelling at a manager.
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johnnysmom
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Jun 25, 2014 21:16:33 GMT
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Post by johnnysmom on Jul 8, 2016 21:43:40 GMT
Oh, I'd remember that when I tipped, but after he saw that tip (or lack there of) I think he'd rather I'd forgotten about his service (or lack there of).
Dh is another one who bases the tip almost solely off the drink levels. We recently went to a winery that has a nice Sunday brunch buffet. It took forever for us to order our drinks, then forever to get the drinks, and we never did get any refills. It was a buffet, drinks were pretty much her only job! Needless to say we remembered that when it came time to tip.
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Post by Scrapper100 on Jul 8, 2016 21:45:26 GMT
Talk to the manager. Some places wait staff do sit but his suggesting going to bed together that was just wow off the charts inappropriate. I am sure he will continue to act inappropriatly unless spoken to. Messing up your order and then your drink without fixing it after you asked. Sorry he would have gotten a small tip. Had a waiter once that creeped us out and he may have sat down too but he was horrible. Decades ago but left change for his tip so he knew we didn't forget but that the service sucked. Thank goodness that bad if service is rare. We have had done not great but they still get s normal tip.
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Post by nepean on Jul 8, 2016 21:47:45 GMT
I would absolutely chat with the manager. This was unacceptable on so many levels.
If you left ANY tip, it would be more than I would have left. I'm afraid he would have gotten nothing from me. Tips are a gratuity for service, not a right. I understand he earns very little outside of tips, but you will not treat me in such a way and get a tip from me. No way ever.
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The Birdhouse Lady
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Jun 30, 2014 17:15:19 GMT
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Post by The Birdhouse Lady on Jul 8, 2016 21:47:59 GMT
I have zero patience for my drink not being refilled. I am the same way! I am a big drinker (iced tea) and I like to have my glass full!
I also don't like it when they try to sit with you like they are part of the family. It also annoys me when they crouch down to be more yes level.
So, how much did you tip him?
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Post by SockMonkey on Jul 8, 2016 21:51:33 GMT
Wow. SO inappropriate. I'm at an age now where I've started to give a lot fewer fucks about what people think, and I'd probably have asked for a manager and a different waiter after the "we should go to bed together" comment. That would have been it for me.
This person should clearly not be interacting with the public much.
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Post by crazy4scraps on Jul 8, 2016 22:04:36 GMT
That guy was inappropriate on so many levels. I would have asked for a manager as soon as he sat down and started making crude comments. If the situation didn't improve after that, I would have had another chat with the manager before I left. Not only would that dude NOT get a tip, the manager would be comping our meals too. DH and I went to a restaurant for a fairly late dinner one night. It wasn't all that busy. We ordered beverages, appetizers and our meals. The appetizers came out right away with our drinks and we were sitting there talking for a pretty long time (waitress had been refilling our drinks all along) before we noticed that over an hour had passed. She must have realized it too, because she came back again and said something about it getting lost in the kitchen. We told her to go ahead and box up our dinners because after the appetizers and drinks we weren't hungry anymore anyway. Not only did she have our meals comped but she brought the stuff all packed up in a bag with extra salad, breadsticks and free dessert too. Needless to say, she still got a great tip.
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carhoch
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Jun 28, 2014 21:46:39 GMT
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Post by carhoch on Jul 8, 2016 22:08:27 GMT
I am the only one who think that guy is on the spectrum?
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Post by NanaKate on Jul 8, 2016 22:10:23 GMT
You need to report this to management.
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Post by ferblover on Jul 8, 2016 22:31:04 GMT
I am still hung up on taking guacamole to go. Won't it turn brown soon? Totally agree that his behavior was not appropriate and you should send a note to the manager!
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