All Things Shimelle

This is where I am with getting my password reset so I can access older classes. 2 emails, 2 messages on instagram over the past month. She posted last week she was working through her inbox and would post an update on how far she got. Of course she didn’t do that which is her typical MO. 🙄😒

This is the first time I am having a problem with a password reset but in general I won't purchase a live class from her.  I can't think of one that I signed up for that finished on time.  If she has a sale, I might consider purchasing a completed class from a couple of years ago but that's it.  

Thank you!

I wish she’d post in the top/stickied/header a Table of Contents. It would be so helpful! Even if it wasn’t complete from the start, and she added each line as it went live with the corresponding hyperlink. Although, a complete list for Table of Contents to start would bd awesome, with the lines becoming hyperlinks as they are loaded would be best! I get so lost every time trying to find a particular video from any class series.

I’m not even sure what this current class is supposed to consist of, so I was unsure if maybe it had already concluded.

This is a great idea, though I have no confidence she'd be able to maintain it. It seemed to work better when she emailed as content was added to classes, which always included a link directly to the relevant post/video. I've gotten in the habit of checking every few days to see if something new has been added.

I totally understand the frustrations people have. I’ve been there too, though usually JYC related which I forgive because I paid once and have gotten 10 years of content. 

But from what I see the solution would be for her to become a different person or expand her business by bringing on help or automating things. Paying for someone to do admin all the time or for a more automated system would increase prices which I think she prides herself in keeping low. I think she worries that it would turn her business into something far bigger than she has the heart or diligence to maintain. Do you know what I mean? I think she wants this business to stay small and personal. Some might say she’s self sabotaging. 

But especially with WB’s “projects” taking off I think she should get admin help. It would free her up to do the creative stuff with less stress and help stop the shame spiral/anxiety she gets into when she gets behind. 

Personally I would pay a little extra for classes to make that happen, or pay a renewal fee for JYC, but I don’t know how much more money it would take. Another online class entrepreneur (in another field) I follow, who has an admin assistant, charges a LOT more for her classes, like 10x more, far more than I would ever pay.

Thanks kitbop for taking the words out of my head and typing them out! This is 100% how I feel. I don't feel talked down to, annoyed or like I am being constantly badgered to buy something.  I enjoy Shimelle, and she makes me happy.

This is probably one of the things I most like about her. I love seeing all the old products she uses in her classes, I love that she's been incorporating bits into her BOBW videos, like the Sasafrass alpha this month, and I love that she actively encourages people to shop at an LSS or use their stash to join her BOBW even though it would be a smarter financial decision to get everyone to buy the kit through her link.

Eventually, her classes deliver a ton of information...she's thorough with her design decisions, product decisions, etc. Even though most of her classes that I have taken go over schedule, she frequently adds an extra lesson/video or something to make up for it. Most of her repeat customers are aware and know going in there's a good chance of this happening. I have learned so much and have been very inspired by the content she has shared and/or sold: watch for trapped white space, slightly offsetting mats behind pictures, not lining up certain page elements...techniques now ingrained in my head because of her videos. On top of that, her videos are enjoyable to watch!

While it's nice her classes are affordable, they are worth nothing without access. I am not even sure where to contact her to reset my password. I learned here that clicking the forgot password link on the website doesn't work. I tried emailing her, nothing. Messaging her on Instagram, nothing.

Eta...I get the technology aspect is her weak spot but that isn't an excuse to ignore it.  I don't know how long it takes to give some access to a new class or send a password reset link takes but letting it back up for weeks is not the answer.  

Exactly!  I sent 2 emails to her Gmail account and 2 or 3 Instagram DMs.  I have neither the time or inclination to watch a livestream hoping she answers me and I'm pretty sure the answer would be "working on it" "I'll get to it" or some other nonsense.

I'll try emailing again.  Maybe 3rd time's the charm?? 

Thanks!

I apologize if this sounds ignorant but can someone explain the reason behind Shimelle’s “advertising” speech at the beginning of her YT videos. I’ve never heard any other content creator do anything similar. Even Vicki Boutin who does her FNL videos and classes doesn’t have a spiel like Shimelle. Thanks I’m advance!

I was actually referring to her spoken speech but your explanation makes sense. It never occurred to me it was something that would be required by law in her country. Explains why none of the US creators do it.

Just like the responses above, even though I have had difficulty gaining access to one class in the past, I still keep purchasing new things from her. I love Shimelle's teaching style, and she provides excellent content for the price she charges. She creates lesson plans for each of her classes and I find her passion for teaching about layering, colors, photography (or anything honestly) inspiring. I have never felt pressured to purchase things from her either, which is always a plus.

That being said, yes, I did already sign up for/gain access to her new Use What You Buy: Punches class. I have been wanting a scallop border punch for ages now, and even though the premise of the class is use what is in my stash... I may just treat myself!

I hope anyone having difficulty with access gets help soon. In the past, I have found she is most responsive on Instagram and during her live YouTube sessions on Mondays and Fridays. If you are able to pop in to a session and contribute to the live chat, start with "QUESTION: I need help with..." and type out what the problem is. That way she can easily see it when she reviews the chat. I have seen her stop what she is working on and take a quick note during multiple different live sessions when people have asked about class access before. Shimelle really does try her best, and that's why I like to support her.

Most creators just have a disclaimer in their description box that says they are using affiliate links and/or that the video includes sponsored content, kind of like the IG people who let you read a big long thing and then use #ad (bit late if you didn’t want to be advertised to). Shimelle has said she does the speech because that’s her interpretation of the disclosure rules under the British law and she would rather say it and be upfront about her financial interest than get in trouble. She’s an anxious nerd and she also genuinely doesn’t want to mislead people.

IMO all of the creators who make money from recommending products should make that clear at the beginning of everything they do (regardless of where they live) but most don’t, or only say that they were given this item but their opinion is unbiased, or that they aren’t being paid to say this or that. I guess most people assume paid influencing is the default.

I just googled the name of the new collection to see if there was any news and a store has it up already!

I'm hesitant to post a link because I don't want to cause a kerfuffle since the store appears to have jumped the gun. Bright colors, non-gendered, positive blurbs, cameras--just what Shimelle fans appreciate. 😀