lizacreates
Pearl Clutcher
Posts: 3,862 
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Post by lizacreates on Sept 1, 2015 16:24:40 GMT
"Outrageous. That kit is tiny and it only has one alpha (with only one of each letter). And now they cut the cardstock in half? I would be seriously pissed if I was still a subber."
If you're a subber you can easily go from woot woot to WTH in a New York minute. You almost need Xanax.
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Post by katemac on Sept 1, 2015 16:27:17 GMT
I see on the message board that there are issues adding things to cart, things not listed, etc. The usual!!
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Post by laila2207 on Sept 1, 2015 16:30:26 GMT
OMG! They should get a medal! They f.... up presale this month too  People can´t check out, can´t add products and can´t find things..... And no wonder they can´t find stuff when it isn´t even there! You have to join the chat to get links to products !?!?! WOW, just W O W !! And that SB kit is tiny! |
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Post by STBC on Sept 1, 2015 16:35:31 GMT
OMG! They should get a medal! They f.... up presale this month too People can´t check out, can´t add products and can´t find things..... And no wonder they can´t find stuff when it isn´t even there! You have to join the chat to get links to products !?!?! WOW, just W O W !! And that SB kit is tiny! That's the thing ... if I want to shop a website, I don't want to have to sit around and stare at a chat to figure out *HOW* to buy their stuff. This should not be that complicated. It's not worth it.
What a mess.
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Post by epeanymous on Sept 1, 2015 16:37:15 GMT
Yeah, between the demise of the card kit and the emptying out of the SB kit, I am thinking the only reason the PL kit hasn't been completely decimated so far is because of whatever agreements and arrangements they have with Becky Higgins.
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kaybree
Full Member
Posts: 248
Jul 23, 2015 10:38:23 GMT
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Post by kaybree on Sept 1, 2015 16:37:20 GMT
I see on the message board that there are issues adding things to cart, things not listed, etc. The usual!! No surprise there, they spent too much time policing the boards and deleting threads. |
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Post by aggiebonfire00 on Sept 1, 2015 16:41:59 GMT
Someone asked where the card kit was, and I responded with, "No one has time for card making!" HA HA HA
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kaybree
Full Member
Posts: 248
Jul 23, 2015 10:38:23 GMT
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Post by kaybree on Sept 1, 2015 17:08:46 GMT
Well this is telling... It's an hour after subber reveal and the "what did you get" thread only has 8 responses.
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Post by abr79 on Sept 1, 2015 17:10:50 GMT
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Post by abr79 on Sept 1, 2015 17:11:42 GMT
Oh, BTW, I changed my screen name a bit. Still me, though.
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Post by abr79 on Sept 1, 2015 17:14:55 GMT
Yeah, between the demise of the card kit and the emptying out of the SB kit, I am thinking the only reason the PL kit hasn't been completely decimated so far is because of whatever agreements and arrangements they have with Becky Higgins. I didn't think about the BH connection with the PL kit. That makes sense as to why the card quantities have stayed the same but embellishments have really shrunk. |
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bethann64
Junior Member
Posts: 88
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Post by bethann64 on Sept 1, 2015 17:57:27 GMT
Oh, BTW, I changed my screen name a bit. Still me, though. Love your avatar - and love Bobby Singer! |
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Post by abr79 on Sept 1, 2015 18:00:07 GMT
Oh, BTW, I changed my screen name a bit. Still me, though. Love your avatar - and love Bobby Singer! Thanks! I was going to go with Dean (since he's my boyfriend and all) but my personality is definitely more like Bobby's.  |
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Post by goldenblind221 on Sept 1, 2015 18:18:44 GMT
Oh WTF. This company sucks.
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Post by bethquiroz on Sept 1, 2015 18:20:08 GMT
Just cancelled my scrapbook sub. Feel like a huge weight has been lifted off my shoulders!
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Post by goldenblind221 on Sept 1, 2015 18:33:59 GMT
Okay, an update to my AE WITL issues I was having.
So I got something in the mail today, both physical and email. I checked my email first.
Hello Jacelyn, My name is Savannah, and I am the new Customer Experience Manager. I noticed from viewing your previous conversations that you have not received your 2015 Week In The Life Kit. Please accept my sincerest apologies that we did not get this out to you sooner. Melody successfully processed a full refund on 8/25/15 and we also shipped you a new kit (free of charge) to the following address: ###### Based on our tracking information (see the attached image) this should get to you as early as today. If you do not see this refund reflected on your financial records within one week from today, please let me know. You should also receive an additional package soon with some extra goodies as a personal apology from me for the delay on our part. Unfortunately, the transparencies are no longer available, however I would like to send you one of the following stamp sets at no charge as well. Please let me know which of the following you would like, and I can include that with your goodies: Everyday Label Stamp Set These Days Are For Stamp Set What Today Looked Like Stamp Set Thank you so much for your business. Have a great day, Savannah
Woohoo, right? Sounds awesome, I'm so happy that they are trying to take care of me, and all is good.
Open up the package and it's just the binder. No kit. Just the cute little binder I had picked out.
Do I get upset? Is that a reason to get upset? The free kit they were sending me didn't come through? I'm not really sure how to feel.
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Post by anniefb on Sept 1, 2015 18:39:54 GMT
Okay, an update to my AE WITL issues I was having. So I got something in the mail today, both physical and email. I checked my email first. Hello Jacelyn, My name is Savannah, and I am the new Customer Experience Manager. I noticed from viewing your previous conversations that you have not received your 2015 Week In The Life Kit. Please accept my sincerest apologies that we did not get this out to you sooner. Melody successfully processed a full refund on 8/25/15 and we also shipped you a new kit (free of charge) to the following address: 5400 Memorial Drive #704 HOUSTON, TX 77007 Based on our tracking information (see the attached image) this should get to you as early as today. If you do not see this refund reflected on your financial records within one week from today, please let me know. You should also receive an additional package soon with some extra goodies as a personal apology from me for the delay on our part. Unfortunately, the transparencies are no longer available, however I would like to send you one of the following stamp sets at no charge as well. Please let me know which of the following you would like, and I can include that with your goodies: Everyday Label Stamp Set These Days Are For Stamp Set What Today Looked Like Stamp Set Thank you so much for your business. Have a great day, Savannah Woohoo, right? Sounds awesome, I'm so happy that they are trying to take care of me, and all is good. Open up the package and it's just the binder. No kit. Just the cute little binder I had picked out. Do I get upset? Is that a reason to get upset? The free kit they were sending me didn't come through? I'm not really sure how to feel. I'm just speechless  |
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Post by STBC on Sept 1, 2015 18:41:02 GMT
Okay, an update to my AE WITL issues I was having. So I got something in the mail today, both physical and email. I checked my email first. Hello Jacelyn, My name is Savannah, and I am the new Customer Experience Manager. I noticed from viewing your previous conversations that you have not received your 2015 Week In The Life Kit. Please accept my sincerest apologies that we did not get this out to you sooner. Melody successfully processed a full refund on 8/25/15 and we also shipped you a new kit (free of charge) to the following address: XXX Based on our tracking information (see the attached image) this should get to you as early as today. If you do not see this refund reflected on your financial records within one week from today, please let me know. You should also receive an additional package soon with some extra goodies as a personal apology from me for the delay on our part. Unfortunately, the transparencies are no longer available, however I would like to send you one of the following stamp sets at no charge as well. Please let me know which of the following you would like, and I can include that with your goodies: Everyday Label Stamp Set These Days Are For Stamp Set What Today Looked Like Stamp Set Thank you so much for your business. Have a great day, Savannah Woohoo, right? Sounds awesome, I'm so happy that they are trying to take care of me, and all is good. Open up the package and it's just the binder. No kit. Just the cute little binder I had picked out. Do I get upset? Is that a reason to get upset? The free kit they were sending me didn't come through? I'm not really sure how to feel.
I'm guessing this thread is monitored.
I'd write back and say, "Thanks for the gesture. The package arrived today and it only contained the album and not the rest of the kit. Was everything supposed to be together or is the rest in another package?" Doesn't hurt to ask.
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Post by abr79 on Sept 1, 2015 18:44:41 GMT
Okay, an update to my AE WITL issues I was having. So I got something in the mail today, both physical and email. I checked my email first. Hello Jacelyn, My name is Savannah, and I am the new Customer Experience Manager. I noticed from viewing your previous conversations that you have not received your 2015 Week In The Life Kit. Please accept my sincerest apologies that we did not get this out to you sooner. Melody successfully processed a full refund on 8/25/15 and we also shipped you a new kit (free of charge) to the following address: Based on our tracking information (see the attached image) this should get to you as early as today. If you do not see this refund reflected on your financial records within one week from today, please let me know. You should also receive an additional package soon with some extra goodies as a personal apology from me for the delay on our part. Unfortunately, the transparencies are no longer available, however I would like to send you one of the following stamp sets at no charge as well. Please let me know which of the following you would like, and I can include that with your goodies: Everyday Label Stamp Set These Days Are For Stamp Set What Today Looked Like Stamp Set Thank you so much for your business. Have a great day, Savannah Woohoo, right? Sounds awesome, I'm so happy that they are trying to take care of me, and all is good. Open up the package and it's just the binder. No kit. Just the cute little binder I had picked out. Do I get upset? Is that a reason to get upset? The free kit they were sending me didn't come through? I'm not really sure how to feel. It makes me giggle. But, I am farther removed from the stupid company and have gone through my phases of grief. Had this happened to me 2 months ago, I would have been flaming. Today? I would laugh and just respond back to Savannah letting her know that "thanks for the attempt but all I received today was the album, no kit. While I appreciate you trying to 'take care of me' I think it might be best if we just let this one go for now...have a nice day." Provided the refund processes. If they still had my money, it would be a different response altogether. p.s. I deleted your address in my quote...you should delete it in your post.  |
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Post by goldenblind221 on Sept 1, 2015 18:46:03 GMT
Oh yeah. Address.
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Post by abr79 on Sept 1, 2015 18:45:48 GMT
I'm guessing this thread is monitored.
I'd write back and say, "Thanks for the gesture. The package arrived today and it only contained the album and not the rest of the kit. Was everything supposed to be together or is the rest in another package?" Doesn't hurt to ask.
That was part of my concern of the thread views vs posts ratio I posed about yesterday. |
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Deleted
Posts: 0
Nov 25, 2024 15:37:40 GMT
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Post by Deleted on Sept 1, 2015 18:50:26 GMT
RAK.....FLAIR
So...I've been meaning to do this for a while...since SC is doing a giveaway today....and I am no longer a subber..im doing a rak today ..Dawn Nikol very kindly send me doubles of her flair badges that she picked up recently when SC had their flair grab bags since I missed out...and literally there were lots of the same. So I'm going to put together little packages of 6. I haven't counted how many I can make....maybe 10 if not more.,so if you want one private message me your home address at SC....I'm northrigg there too. Internationals welcome as well!
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Post by STBC on Sept 1, 2015 18:52:18 GMT
"p.s. I deleted your address in my quote...you should delete it in your post."
I did the same...
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Post by STBC on Sept 1, 2015 18:53:01 GMT
I'm guessing this thread is monitored.
I'd write back and say, "Thanks for the gesture. The package arrived today and it only contained the album and not the rest of the kit. Was everything supposed to be together or is the rest in another package?" Doesn't hurt to ask.
That was part of my concern of the thread views vs posts ratio I posed about yesterday. I know they read the posts on 2Peas. |
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Post by goldenblind221 on Sept 1, 2015 18:53:26 GMT
It makes me giggle. But, I am farther removed from the stupid company and have gone through my phases of grief. Had this happened to me 2 months ago, I would have been flaming. Today? I would laugh and just respond back to Savannah letting her know that "thanks for the attempt but all I received today was the album, no kit. While I appreciate you trying to 'take care of me' I think it might be best if we just let this one go for now...have a nice day." Provided the refund processes. If they still had my money, it would be a different response altogether. p.s. I deleted your address in my quote...you should delete it in your post. The gesture was really nice, like REALLY nice, but almost completely ruined by its own ineptitude. It's the thought that counts, though, right? I DID get my refund, so that was good. I'm just confused how to handle it from here. You don't really want to hand slap a kind gesture that failed in its execution, do you? |
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Post by aggiebonfire00 on Sept 1, 2015 18:54:23 GMT
I didn't know you live in Houston!!!! I am in Katy!
So, why did they get rid of the card kit again? Only one card showed a paper clipped tag to a premade card. All the rest of them were handmade cards. I just don't get it.
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chxchx
Shy Member
Posts: 20
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Post by chxchx on Sept 1, 2015 18:54:48 GMT
Hello everyone.I am a SCrefugee and I love that we have this place to vent,lol.
WTF is going on there ..its so upsetting.
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Post by goldenblind221 on Sept 1, 2015 18:54:55 GMT
Man, I can't figure out this message board coding in my stupid phone. Sorry guys.
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Post by goldenblind221 on Sept 1, 2015 18:58:55 GMT
I didn't know you live in Houston!!!! I am in Katy! So, why did they get rid of the card kit again? Only one card showed a paper clipped tag to a premade card. All the rest of them were handmade cards. I just don't get it. My folks live out in Katy! Small world. |
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Post by cynipidae17 on Sept 1, 2015 19:20:22 GMT
I was just going to point out I often check this thread and don't always have something to add, if you look at views and comments added... I am not saying the thread is not monitored but some of us are just plain curious to know what will be the next problem. Plus thanks to this thread I noticed I was short on an insert to my WITL kit and am now waiting for a replacement  |
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People can´t check out, can´t add products and can´t find things..... And no wonder they can´t find stuff when it isn´t even there! You have to join the chat to get links to products !?!?! WOW, just W O W !!
