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Post by ~Sherri~ on Apr 3, 2016 17:55:50 GMT
Is common courtesy a thing of the past in grocery store checkouts now? I was at Walmart a week ago and was in the checkout lane. I had about 7 items and they came to about $35. I ran my debit card and was waiting on the cashier. As I was waiting for my receipt, I started putting my bags into the cart. I looked back at the pin pad and saw my total was now almost $43+. I then saw the cashier scanning the male customers items that were right next to mine, no divider was used, and bagging them.
I told the cashier to stop, that those were not my items. She took them out and voided them. I told her I need my receipt please. She just looked at me and then she turned right around and started scanning them again. I again told her those were not my items and now the total was $70+. She voided the 3 items off again and finally gave me a receipt. This happened in less than a couple minutes and the male customer never once spoke up. I was polite and didn't say anything, just went on my way and double checked my receipt before I left the store.
Today I was at a grocery store next to our home and got a few things for dinner. A customer, an older gentleman, pushed his cart right up to me, making me step beyond the pin pad to be able to pay. Then put h is groceries literally next to mine, but he did use a divider. Before I could even get my items off the bagging carousel, the cashier was bagging the next customer's groceries. This seems to happen more and more often these days.
I never let my daughter's encroach on another person in checkout or any line for that matter. And I do the same with my my grandchildren. DD is very firm about expecting manners from my grand children.
Is this becoming the way of the world anymore? Are we to entitled to wait our turn and be polite? Growing up, please, thank you and your welcome were expected to be used. My Mom and Dad expected it of my sister and me.
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Post by cindyupnorth on Apr 3, 2016 18:02:03 GMT
This is a major pet peeve of mine. Esp with all the stealing of cc numbers. I am often waiting to sign the electronic signature, and the next person is literally standing right NEXTTOME. ![???](//storage.proboards.com/forum/images/smiley/huh.png) WTH? so now I have started going in front of my cart, so the cart is between me and the next person. It's more of a hassle loading up the stuff, but at least I don't have someone standing ON me.
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Post by mari on Apr 3, 2016 18:09:17 GMT
If I'm in the checkout line and someone got in line behind me, I put the divider behind my groceries myself. I think it's polite (since the dividers could be harder to reach for the other customer) and it also ensures that the divider is in place.
When people encroach my space, I would simply say "excuse me" so that I could get to the pin pad if their cart is in the way.
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Post by hop2 on Apr 3, 2016 18:12:03 GMT
If I haven't paid yet I politely tell the person behind me 'excuse me?' Or ' excuse me I haven't paid yet!' And I do not move!! Most people will back off.
Unfortunately not all of them will. Then there's the people who hit you with their carts that pisses me off. I once had a huge bruise on my hip from some witch with her cart.
These are the reasons I started grocery shopping the minute the store opened.
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Post by hop2 on Apr 3, 2016 18:12:45 GMT
If I'm in the checkout line and someone got in line behind me, I put the divider behind my groceries myself. I think it's polite (since the dividers could be harder to reach for the other customer) and it also ensures that the divider is in place. When people encroach my space, I would simply say "excuse me" so that I could get to the pin pad if their cart is in the way. Yes I do this too. ( our Walmart does not have dividers )
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Post by padresfan619 on Apr 3, 2016 18:14:48 GMT
Corporate doesn't care about being polite. They care about speed and the amount of customers who come through the line. I'm surprised you're surprised you got bad service at Wal Mart.
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Deleted
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Post by Deleted on Apr 3, 2016 18:14:52 GMT
I have never experienced this , but I pay with a check or cash.
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Post by moveablefeast on Apr 3, 2016 18:17:17 GMT
My favorite is when I'm in the regular lane getting my groceries and my mom's groceries and you can SEE that I have $300 worth of food on the belt - and someone comes up behind me with 10 items in a hand basket and gets all huffy that it's going to take sooooooo loooooonggggggg to ring up all my stuff. Well yes, but you picked this lane. I'm not in the express lane with 80 items.
Which has happened more than once. Someone even asked if she could go first after I had already unloaded two thirds of my stuff. Honey no, there are 17 open checkout lines. If you're in a hurry this is not the one for you. (I'd have been happy to let someone go ahead if I wasn't already in the middle of a transaction, but really?)
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Post by scrapmaven on Apr 3, 2016 18:17:51 GMT
"Can you please back up? I need space." I say it and I mean it. People don't like it when I do it, but if you're going to mow me down I doubt you'd see a problem w/your behavior.
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Deleted
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Post by Deleted on Apr 3, 2016 18:39:52 GMT
Like another Pea said, I always put the cart behind me rather than in front of me so that someone can't get in my personal space bubble.
If I see someone behind me, I place the divider, but usually I don't when there's no one in line behind me. I can't say I've really experienced that here though. People are pretty polite for the most part. I do always try to go through one particular cashier's lane. She's just a good cashier and I like talking to her. She manages to hold a conversation with every customer without it slowing her down and she always asks if you want ice or stamps. She does a great job but isn't all up in my business of what I am buying either (I really hate it when cashier's ask questions like "what are you making with this" or such. I don't know why it bothers me; it just does.
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perumbula
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Post by perumbula on Apr 3, 2016 18:55:06 GMT
If you want people to change their behavior, ask them. The people you're being bothered by obviously have no problem with what they are doing. If you have a problem, speak up. Standing up for yourself isn't rude.
That said, I can't think of a time when I have had this issue at the grocery store. People are very good around here to maintain distance and if they absent mindedly encroach they apologize. Of course, we don't often get children misbehaving in sit down restaurants either. And people open doors for you and say thank you when you do the same.
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katybee
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Post by katybee on Apr 3, 2016 19:01:23 GMT
I'm am not above *politely* asking people to BACK OFF. I just say, in my sweetest voice, "Would you mind? I really need my personal bubble." OR.... Start coughing really loud and hock up a big loogie and they'll usually take a big step back without you even having to ask... ![(puke)](//storage.proboards.com/forum/images/smiley/sick.png)
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Post by bigbundt on Apr 3, 2016 19:01:29 GMT
For the most part, I've experienced no encroachment on my personal space. But I never had strangers touching my belly when I was pregnant either so I might give off a certain vibe. ![:D](//storage.proboards.com/forum/images/smiley/grin.png) But yes when people behind you get huffy! Especially when it isn't your fault! I had a lady behind me today rolling her eyes saying something about my "food stamps" holding everyone up when the cashier was having problems trying to figure out my FORMULA CHECK (which is not assistance, just a really annoying coupon). ![:D](//storage.proboards.com/forum/images/smiley/grin.png) Not my problem that the cashier doesn't know how to run it. I try to afford everyone some patience and kindness these days. We're all in a hurry, we all have places to be, we all are stretched to our limits, try not to be a source of stress for someone else.
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Post by angieh1996 on Apr 3, 2016 19:06:06 GMT
I stand in front of my cart. I don't like it when people are all up in my space.
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Post by mystuffandnat on Apr 3, 2016 19:11:23 GMT
Last time this happened to me I was yelled at...then I handed the clerk a BIG handful of coupons and she became unbelievably rude. To the point I ask her to SHUT UP! got my receipt, double checked in front of her, and walked straight to customer service. Haven't seen her since. And before anyone starts - I worked retail for 30+ years never, ever, did I treat a customer/client in that manor. Don't ask about what I said or did once they were out of the building ![](http://i1168.photobucket.com/albums/r481/2peasrefugees/Smilies/censored.gif) ![](http://i1168.photobucket.com/albums/r481/2peasrefugees/Smilies/flamingmad.gif) ![](http://i1168.photobucket.com/albums/r481/2peasrefugees/Smilies/halo.gif) and any coworker would have been severely reprimanded had they done so.
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~Lauren~
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Post by ~Lauren~ on Apr 3, 2016 19:20:10 GMT
Even worse are the people who start loading their groceries onto the conveyer belt before you're done putting your groceries on. I've had this happen several times and once the items move up, I'm constantly having to shove their items back so I can get the rest of mine on.
I got so annoyed with one guy that I finally took his items off the belt and put them on the floor. He was furious but I calmly told him "when I've finished with mine, then it's your turn."
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Post by anniefb on Apr 3, 2016 19:22:19 GMT
If I'm in the checkout line and someone got in line behind me, I put the divider behind my groceries myself. I think it's polite (since the dividers could be harder to reach for the other customer) and it also ensures that the divider is in place. When people encroach my space, I would simply say "excuse me" so that I could get to the pin pad if their cart is in the way. Yeah I do this too.
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Deleted
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Post by Deleted on Apr 3, 2016 19:24:35 GMT
This is a major pet peeve of mine. Esp with all the stealing of cc numbers. I am often waiting to sign the electronic signature, and the next person is literally standing right NEXTTOME. ![???](//storage.proboards.com/forum/images/smiley/huh.png) WTH? so now I have started going in front of my cart, so the cart is between me and the next person. It's more of a hassle loading up the stuff, but at least I don't have someone standing ON me. Or the ones who shove the divider to make room for their things and end up squishing my bread and breaking my eggs. That woman and I almost threw down on Lane 12 at the grocery store that day.
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NoWomanNoCry
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Post by NoWomanNoCry on Apr 3, 2016 19:26:11 GMT
A lot of times there is never a divider at the checkout to begin with so I just always make sure that I leave lots of space in between theirs and mine.
The clerk bagging someone else's groceries in the bag area while yours in there is pretty common since they are always getting hammered about speed from management.
As for the people standing right up close to you...yes, that's completely annoying and I have told people to back up.
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georgiapea
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Post by georgiapea on Apr 3, 2016 19:29:47 GMT
I always use a divider, or make sure to leave a good space between my last item and the next customers. If they had put their things too close to mine I would have pushed them back. If someone crowded me with their cart I'd have pushed it back also. Where was your cart? it should have been between you and the customer behind you.
I just came from a fun experience at a store myself. I'd purchased 3 men's dress shirts for DH at a local store. None of them actually matched the quoted sizes. Collar too big, collar too small, sleeves too short. The return went to blazes. One shirt had been run up as a 'top' for $3.00. I said the only clothing I'd bought were the 3 shirts so soemthing got rung up wrong. Nope, they wouldn't give me the $3.00, so I said I'd just keep 1 shirt. Nobody working there understood that they had lost money on that shirt and could get it back, to be sold at the correct price by redeeming it for $3.00.
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Post by leannec on Apr 3, 2016 19:53:26 GMT
I don't know if it is just a Canadian thing or what but this has never happened to me and I grocery shop every day I would be pissed off if someone was in my personal space as mine is quite small
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Post by kernriver on Apr 3, 2016 19:56:28 GMT
If someone pushed me away from the keypad I'd push back a little harder and then apologize. Sheesh.
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Post by anxiousmom on Apr 3, 2016 20:15:58 GMT
I think I live in my own little world...I haven't had any of this happen to me or rather I may not have noticed that it happened to me. I did have one time recently where the dividers weren't available and the cashier started ringing up my stuff with the woman's in front of mine before I could stop her. I asked the woman if she wanted to pay for the rest of my items too- she said no thank you but the fried chicken did smell good maybe she should keep that so she wouldn't have to cook dinner and then we all laughed and moved on. Although I guess now I should wonder if somewhere out in the vast hinterlands of the internet there is a message board where she got home and complained about the crazy lady behind her with the fried chicken where she had to laugh at stupid joke just to get away from her.
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Post by chaosisapony on Apr 3, 2016 20:20:23 GMT
Usually I put a divider up for me and then one behind me. It can be pretty hard to reach those dividers and I figure since I'm stretching 3/4 of the way up the belt for one I may as well for two.
Lots of people here don't give any personal space in line, it's annoying but I don't really let it get to me. What does get to me are the people that have 100 coupons. I can't tell when I get in line that you have 100 coupons to use and that you're going to argue over the ones that don't scan right. So by the time it happens all of my items are on the belt and I can't move to another line easily. There needs to be express lines and coupon lines.
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dantemia
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Post by dantemia on Apr 3, 2016 20:22:27 GMT
So when people encroach on the machine while I'm bagging my groceries/putting them in the cart I say "awe, thank you for paying for my groceries?" Then they back up.
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Post by originalvanillabean on Apr 3, 2016 20:26:33 GMT
This is one reason I utilize the self checkout lanes.
If I do use a regular checkout and someone gets close, I simply tell them I'm not finished and they are in my personal space. I've gotten some dirty looks, but that doesn't bother me. Just wait your turn.
The flip of that is when I stand back because the folks in front of me aren't quite done. People behind me get irritated that I don't move up. Nope. Not going to do it. I'm giving them space.
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Post by maryland on Apr 3, 2016 20:55:00 GMT
That would be annoying! Especially the guy watching her ring up his stuff and not saying anything. I hardly ever experience people getting in my way as I check out. Everyone is very polite with that here. I have occasionally had people (most always women) cut me off as I am getting in line, but that doesn't happen very often at all.
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Post by 950nancy on Apr 3, 2016 21:34:14 GMT
Our Target just put in four self service machines and I was thrilled.
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QueenoftheSloths
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Post by QueenoftheSloths on Apr 3, 2016 22:27:30 GMT
Even worse are the people who start loading their groceries onto the conveyer belt before you're done putting your groceries on. I've had this happen several times and once the items move up, I'm constantly having to shove their items back so I can get the rest of mine on. I got so annoyed with one guy that I finally took his items off the belt and put them on the floor. He was furious but I calmly told him "when I've finished with mine, then it's your turn." I can't picture how someone could start unloading their groceries before you are done with yours. Maybe your setup is different. I park my cart at the end of the belt if there is a customer ahead of me, plop down a divider if there isn't one in place, then the cart stays at the end of the conveyor until I am done unloading it, standing at the front of the cart. Then I continue to stand in front of the cart as I move up when it is my turn to be rung up, unless DH is along and he takes the cart down to load the bags in as he fills them.
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Post by myshelly on Apr 3, 2016 22:33:08 GMT
Even worse are the people who start loading their groceries onto the conveyer belt before you're done putting your groceries on. I've had this happen several times and once the items move up, I'm constantly having to shove their items back so I can get the rest of mine on. I got so annoyed with one guy that I finally took his items off the belt and put them on the floor. He was furious but I calmly told him "when I've finished with mine, then it's your turn." I can't picture how someone could start unloading their groceries before you are done with yours. Maybe your setup is different. I park my cart at the end of the belt if there is a customer ahead of me, plop down a divider if there isn't one in place, then the cart stays at the end of the conveyor until I am done unloading it, standing at the front of the cart. Then I continue to stand in front of the cart as I move up when it is my turn to be rung up, unless DH is along and he takes the cart down to load the bags in as he fills them. I was also wondering how this could happen.
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