nylene
Drama Llama
Posts: 6,465 
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Post by nylene on Jan 30, 2017 15:44:04 GMT
Yikes! Is this normal before a new website goes live? Or do you think she got swindled? To me it looks like she has given up on the website and those whose classes she is holding hostage are the ones who got swindled. SaveSave |
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christinec68
Drama Llama
Posts: 5,129
Location: New York, NY
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Post by christinec68 on Jan 30, 2017 15:48:38 GMT
Maybe she is switching hosting companies as part of increasing the security of her website?
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Post by mom on Jan 30, 2017 17:00:23 GMT
Yikes! Is this normal before a new website goes live? Or do you think she got swindled? My guess is she has not renewed her website address. I suspect that if she renewed her website domain she will have access once again. |
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Post by JaneB on Jan 30, 2017 17:20:24 GMT
According to WHOIS search her domain is current until September this year. It could be hosting that's expired; they don't always run out at the same time, it depends when you renew and how long for etc.
I think it's also possible to see this page if there's a server problem; I know I've had glitches a couple of times over the years. So, it may be the hosting company that's got a problem and this their default page.
It is possible that the site is moving to new hosting, although one would have expected that before any work to restore database information.
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Post by sleepingbooty on Jan 30, 2017 17:27:15 GMT
It is possible that the site is moving to new hosting, although one would have expected that before any work to restore database information.  Should've happened a while back if she had a clue what she was doing. This has turned into a farce. And her reputation is ruined as far as I'm concerned. Stamped with big red letters: shady af. |
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Post by anonrefugee on Jan 30, 2017 17:35:37 GMT
Since KB is so intent on customer care, according to KB, has anyone seen her comment about this on social media?
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Post by mom on Jan 30, 2017 17:38:11 GMT
Since KB is so intent on customer care, according to KB, has anyone seen her comment about this on social media? Nope. Nothing on instagram or her FB page. I doubt she is even aware that its down. |
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Post by anonrefugee on Jan 30, 2017 17:42:52 GMT
Since KB is so intent on customer care, according to KB, has anyone seen her comment about this on social media? Nope. Nothing on instagram or her FB page. My thumbs up like is a dislike! But what I expected. I have a sliver of sympathy for her, it's hard to see someone with talent completely trash their potential. |
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Post by mom on Jan 30, 2017 17:45:30 GMT
anonrefugee I hear what you're saying about the sliver of sympathy. BUT I think when you open a business that sells online products and classes, then you better know what you're doing. Also? Dont make promises about lifetime access unless you can guarantee that they will be there.
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Loydene
Pearl Clutcher
Posts: 2,639
Location: Albuquerque, New Mexico
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Post by Loydene on Jan 30, 2017 17:47:05 GMT
I just posted a question on her Facebook page -- not a message, but a post -- I doubt that it get circulated .....
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Post by anonrefugee on Jan 30, 2017 17:53:40 GMT
anonrefugee I hear what you're saying about the sliver of sympathy. BUT I think when you open a business that sells online products and classes, then you better know what you're doing. Also? Dont make promises about lifetime access unless you can guarantee that they will be there. Oh yeah, I think she's stolen our money at this point! There have been too many times she could have taken steps to communicate. Maybe I should say disappointment in trashing her talent? |
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Post by anniefb on Jan 30, 2017 18:00:46 GMT
Oh Sh!t ... not good Bradford site today  I'm no web page creator -- but the words "suspended" and "disabled" are not heartening to me  |
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Post by sleepingbooty on Jan 30, 2017 18:02:49 GMT
Maybe I should say disappointment in trashing her talent? As far as I can tell,she's not an addict wasting away and willing to do/say anything to get enough for their next fix. As far as I can tell, she's not suffering from a crippling disease or mental illness. So, to be honest, I have a hard time gathering much sympathy. There are plenty of people with great talent who end up giving up on making it in their field but the vast majority of them haven't held money hostage from other folks in the process. Sorry. |
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Post by trixiecat on Jan 30, 2017 21:20:26 GMT
On January 26th on Facebook she wrote that there was a "break through" and she is hoping to be up next week, which would mean this week. I feel everyone's frustrations. Hopefully she will somehow make it "right" in the end.
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loco coco
Pearl Clutcher
Posts: 2,662
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Post by loco coco on Jan 30, 2017 21:48:10 GMT
damn, its still not up?! how much did yall pay for these classes??
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nylene
Drama Llama
Posts: 6,465
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Post by nylene on Jan 31, 2017 2:14:31 GMT
I just posted a question on her Facebook page -- not a message, but a post -- I doubt that it get circulated ..... , I think you asked very tactfully. I'm surprised by her "not to worry" answer. Going on 5 months would make anyone worry. Save |
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Post by mom on Jan 31, 2017 2:40:48 GMT
This is THE WEEk, y'all. I just know it! LOL
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Post by 950nancy on Jan 31, 2017 3:56:10 GMT
After this long of a wait, I would ask for my money back and find inspiration elsewhere. If she can't give people what they paid for, she should be offering freebies on YouTube to maintain her customer base. What other business keeps your money this long without giving you the product without some kind of giveaway?
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Post by sleepingbooty on Jan 31, 2017 5:15:11 GMT
This is THE WEEk, y'all. I just know it! LOL Uh-huh, the spirit of the broken website close to being fully healed is coming through...   |
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sophikins
Full Member
Posts: 239
Aug 30, 2014 15:12:27 GMT
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Post by sophikins on Feb 2, 2017 3:36:45 GMT
On January 26th on Facebook she wrote that there was a "break through" and she is hoping to be up next week, which would mean this week. Okay, it is February 1, tomorrow will be one week from the time she posted about the site being up this week. I added to the post on Facebook about "not to worry" that I AM worried. Since September I have not been able to access the classes I paid for, which was promised. |
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Loydene
Pearl Clutcher
Posts: 2,639
Location: Albuquerque, New Mexico
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Post by Loydene on Feb 2, 2017 4:21:37 GMT
Did you see her response? She said:
For reals. Just getting the last few ducks in a row. The company that we've been waiting for these past several weeks to get the customer info/orders imported *finally* got it in. We're just running the last checks and balances on the site. Looks like it's gonna be Tuesday or Wednesday. Yay!
Isn't today Wednesday ... and it is after 10:00 PM Central -- and just to be a snot, I just checked her site -- it does have the "coming soon" announcement -- but it isn't up.
She probably was too excited to notice what day it is ... and meant ... "soon".
Sheesh!
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msliz
Drama Llama
The Procrastinator
Posts: 6,419
Jun 26, 2014 21:32:34 GMT
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Post by msliz on Feb 2, 2017 5:26:02 GMT
damn, its still not up?! how much did yall pay for these classes?? Also wondering how much you shelled out, and for what? |
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Post by anonrefugee on Feb 2, 2017 16:14:31 GMT
Five months!!!!!
This not a streak I wanted to maintain!
All I want is to get my goods and then she can go away forever. I still maintain it's sad she trashed her own good talent, but that's how many businesses fade into obscurity.
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Loydene
Pearl Clutcher
Posts: 2,639
Location: Albuquerque, New Mexico
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Post by Loydene on Feb 2, 2017 18:17:28 GMT
damn, its still not up?! how much did yall pay for these classes?? Also wondering how much you shelled out, and for what? My September purchases were all classes. I bought a "bundle of Silhouette 3 & 4", and one other themed class "Here,There and Everywhere". I purchased during her "birthday" sale (and the sale was the total inducement to purchase them), paying $46.00 (which is 50% off). The first two classes, Silhouette #3 & 4 were to complement my previous purchase of Silhouette #1 & 2, and I had earlier purchased a theme class and some specific SVG files. At all times, we are promised "lifetime access" to all information purchased from her. My purchase was by PayPal -- I think that is the only way you can purchase from her -- and the transaction was completed immediately. When I complained in November about the continuing site closure, she said she would give me my money back but also said those classes "would never be on that kind of sale again." |
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Loydene
Pearl Clutcher
Posts: 2,639
Location: Albuquerque, New Mexico
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Post by Loydene on Feb 2, 2017 20:02:33 GMT
She's posted on Facebook about an hour ago -- apparently she meant NEXT Tuesday or Wednesday ......
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christinec68
Drama Llama
Posts: 5,129
Location: New York, NY
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Post by christinec68 on Feb 2, 2017 20:40:09 GMT
She's posted on Facebook about an hour ago -- apparently she meant NEXT Tuesday or Wednesday ...... Next week, it will be next week again. And it's total BS she wouldn't refund you and let you purchase the classes again at the discounted price when they were actually accessible. It's her store, she can sell them for whatever she price she wants. Way to keep a customer. She would have lost me forever at that point not knowing this would go on for months. |
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nylene
Drama Llama
Posts: 6,465
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Post by nylene on Feb 3, 2017 0:15:52 GMT
Today's Facebook update 2/2/17:
"Just a quick little update on the website everyone. It's sooooo almost there! I'd hoped for it to be by this week's end, but it looks more like Tuesday or Wednesday as we get everything finalized. But.....YAAAAYYYY!!!"
This sounds so unprofessional and not like a real business owner. It's as if she thinks all her customers are her biggest fans.
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Post by mom on Feb 3, 2017 2:32:30 GMT
Today's Facebook update 2/2/17: "Just a quick little update on the website everyone. It's sooooo almost there! I'd hoped for it to be by this week's end, but it looks more like Tuesday or Wednesday as we get everything finalized. But.....YAAAAYYYY!!!" This sounds so unprofessional and not like a real business owner. It's as if she thinks all her customers are her biggest fans.Well aren't we all her biggest fans???  |
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nylene
Drama Llama
Posts: 6,465
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Post by nylene on Feb 3, 2017 2:52:35 GMT
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Post by QueSeraSera on Feb 3, 2017 5:47:59 GMT
Today it is 4 months 17 days since her site went down.
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Should've happened a while back if she had a clue what she was doing. This has turned into a farce. And her reputation is ruined as far as I'm concerned. Stamped with big red letters: shady af. 
