|
Post by needtime2scrap on Nov 20, 2022 15:44:19 GMT
Not impressed with the "subscribers sale" from the November! Just checked my order status online and 95% of what I ordered was not shipped with my order. I have a refund but good grief get your inventory system in order!
|
|
paget
Drama Llama
Posts: 7,121
Jun 25, 2014 21:16:39 GMT
|
Post by paget on Nov 20, 2022 15:49:56 GMT
Not impressed with the "subscribers sale" from the November! Just checked my order status online and 95% of what I ordered was not shipped with my order. I have a refund but good grief get your inventory system in order! When I look at my order, I see I am getting the kits I would normally get and then ALL NINE add ons I purchased now have the sale price crossed out and say 0.00. What the hell? Especially because according to the website, when the sale closed a couple of those things were still in stock?! Am I seriously receiving none of those things even though I logged on immediately for the sale?
|
|
|
Post by needtime2scrap on Nov 20, 2022 16:47:34 GMT
paget that's what my order looks like with one item being charged $0.01 (??) and one item being charged $2 instead of the listed $6 🤨 it's confusing!
|
|
|
Post by merry27 on Nov 20, 2022 16:57:16 GMT
paget that's what my order looks like with one item being charged $0.01 (??) and one item being charged $2 instead of the listed $6 🤨 it's confusing! The same thing happened to me. All of my items were marked down to a few cents or were free. They sent out an email about it a few days ago saying there was an error and they were fixing it so you will end up being charged a second time for the difference.
|
|
|
Post by needtime2scrap on Nov 20, 2022 17:01:44 GMT
But does that mean I'll get the stuff I ordered?
|
|
|
Post by mom on Nov 20, 2022 17:10:38 GMT
paget that's what my order looks like with one item being charged $0.01 (??) and one item being charged $2 instead of the listed $6 🤨 it's confusing! The same thing happened to me. All of my items were marked down to a few cents or were free. They sent out an email about it a few days ago saying there was an error and they were fixing it so you will end up being charged a second time for the difference. Weird. I have two things with ‘0.0’ but didn’t get an email. edit - the two stamps I have that show zero are both still in stock. WTF
|
|
|
Post by merry27 on Nov 20, 2022 17:33:56 GMT
The same thing happened to me. All of my items were marked down to a few cents or were free. They sent out an email about it a few days ago saying there was an error and they were fixing it so you will end up being charged a second time for the difference. Weird. I have two things with ‘0.0’ but didn’t get an email. edit - the two stamps I have that show zero are both still in stock. WTF I just looked and it was not an email, it was sent through Ali’s website under Conversations. I have a screenshot of it but don’t know how to post a photo on here.
|
|
|
Post by honeypea on Nov 20, 2022 17:59:25 GMT
They’re having a problem with sales orders. I also got the 0.0 price on everything, but was then charged later for what it was supposed to be.
The exact same thing happened with the add-ons at SC this month. I was charged the DK price, then all my same add-ons were showing 0.0. Later I got the email about the oops and was charged accurately for the addons separately. Everything arrived together in the same package, nothing was out of stock.
|
|
blemon
Pearl Clutcher
Posts: 3,583
Aug 1, 2014 20:06:00 GMT
|
Post by blemon on Nov 20, 2022 18:21:08 GMT
But does that mean I'll get the stuff I ordered? I believe you will get the stuff you ordered. All my stuff was in my cart. I got charged weird. Then charged again for what it was supposed to be. My order (scrapbook sub plus new wander kit sub and the sale stuff) says shipped and it's on the way. I did the math and it works out.
|
|
blemon
Pearl Clutcher
Posts: 3,583
Aug 1, 2014 20:06:00 GMT
|
Post by blemon on Nov 21, 2022 17:47:09 GMT
Got an email about past story kits for sale today.
I need attachers and forgot to add them to my last order. So since I have to pay for shipping anyway...
Does anyone remember if they do a black friday or cyber monday sale?
If so, I will wait just in case. There is nothing in my cart that I'm worried will sell out.
|
|
audmac
Shy Member
Posts: 17
Sept 26, 2015 10:30:27 GMT
|
Post by audmac on Nov 23, 2022 23:31:46 GMT
Has everyone received their subscriptions this month? I ordered my monthly subscription kit plus quite a bit of sale items they had. My order is still saying ACTIVE. I’ve reached out to customer service twice and still no response…. I’ve never had to wait this long
|
|
|
Post by amp on Nov 23, 2022 23:51:31 GMT
Has everyone received their subscriptions this month? I ordered my monthly subscription kit plus quite a bit of sale items they had. My order is still saying ACTIVE. I’ve reached out to customer service twice and still no response…. I’ve never had to wait this long Same. Ordered a lot, haven't heard anything from AE/Inked. My credit card was charged on 11/12 and again on 11/17...
|
|
paget
Drama Llama
Posts: 7,121
Jun 25, 2014 21:16:39 GMT
|
Post by paget on Nov 24, 2022 1:08:26 GMT
I feel like I always wait forever. My subscription + sale stuff is set to be delivered Saturday. I placed another order after that hasn’t shipped yet.
|
|
|
Post by merry27 on Nov 24, 2022 2:25:15 GMT
Has everyone received their subscriptions this month? I ordered my monthly subscription kit plus quite a bit of sale items they had. My order is still saying ACTIVE. I’ve reached out to customer service twice and still no response…. I’ve never had to wait this long Mine also still says active. Sigh…
|
|
blemon
Pearl Clutcher
Posts: 3,583
Aug 1, 2014 20:06:00 GMT
|
Post by blemon on Nov 24, 2022 2:51:03 GMT
My stuff arrived today. Scrapbook kit, new sub to Wander kit, and some stuff from the sale.
I never get a shipping notice. I just had checked my account one day and saw it said shipped.
I'm a 7-hour drive from KY but my stuff is usually the last to arrive so this was a nice surprise.
I got one of each of the $1 sale mystery packs. While I got another pack of rubber embellishments from a couple of DD's ago, I also got a set of 3 chipboard sheets (for $1). That was nice. I got a sheet of word stickers, black hearts, and another sheet of chipboard that I don't remember. Oh, also, a sheet of chipboard ampersands. I don't usually use those so I'm going to have to seek out some inspiration.
The tag kit is great. I pulled out quite a few things I will use in my DD this year as some of the colors are a good match.
I love the Wander kit. Can't wait for some travels. The colors are like nothing I've ever used before in my travel albums and I'm loving it.
I got some black and white alphas in the sale, some rainbow stuff, and a couple of things I thought would be good for October Daily next year. Pretty happy with my sale items.
I picked up fabric rainbows (yellow and red spectrum) and they are tiny. I had no idea but they will get used. They're unique.
Also, I sometimes get my packages in the mail even if my account says "active" and not shipped.
|
|
|
Post by justkat on Nov 24, 2022 20:01:06 GMT
I feel like I always wait forever. My subscription + sale stuff is set to be delivered Saturday. I placed another order after that hasn’t shipped yet. She has the slowest shipping. I seriously think they strap your package to someone's back who then crawls it to your address. I placed my DD order within 15 mins of the sale going live. That was 31 Aug (I think?). I watched numerous peas post about receiving their orders. I came home from work on 03Nov to find it sitting on my doorstep. Yep! 31Aug to 03Nov to travel from Ali Edwards (location?) to Pgh, PA!I Whatever I buy from her I try to keep in mind that it's gong to be forever before I receive anything. I've noticed, for me, the fastest shipping seems to be roughly 10 days past shipping notice. shrug Hope everyone gets their items soon.
|
|
blemon
Pearl Clutcher
Posts: 3,583
Aug 1, 2014 20:06:00 GMT
|
Post by blemon on Nov 24, 2022 22:25:49 GMT
Any places up there to buy scrapbook stuff? Any good Michaels or JoAnns?
|
|
|
Post by merry27 on Nov 25, 2022 4:18:30 GMT
I feel like I always wait forever. My subscription + sale stuff is set to be delivered Saturday. I placed another order after that hasn’t shipped yet. She has the slowest shipping. I seriously think they strap your package to someone's back who then crawls it to your address. I placed my DD order within 15 mins of the sale going live. That was 31 Aug (I think?). I watched numerous peas post about receiving their orders. I came home from work on 03Nov to find it sitting on my doorstep. Yep! 31Aug to 03Nov to travel from Ali Edwards (location?) to Pgh, PA!I Whatever I buy from her I try to keep in mind that it's gong to be forever before I receive anything. I've noticed, for me, the fastest shipping seems to be roughly 10 days past shipping notice. shrug Hope everyone gets their items soon. DD items didn’t start shipping until October and they sent out international orders first (I’m not sure where you are located). I’m about 8 hours from the warehouse and it’s still saying that my Wander kit hasn’t even shipped yet. Ugh.
|
|
paget
Drama Llama
Posts: 7,121
Jun 25, 2014 21:16:39 GMT
|
Post by paget on Nov 29, 2022 20:59:10 GMT
View AttachmentOLW Sneek. Class goes for sale Dec 5 (kit as well, I think). Where did you see the sneak? From what I can see (butterflies) I’m glad I bought last year’s kit on sale to use. I am not a butterfly fan and now I won’t have any FOMO about not getting it. Unless those are sticker tabs 😂 I do love those! I also like the craft envelope.
|
|
|
Post by mom on Nov 29, 2022 21:56:43 GMT
View AttachmentOLW Sneek. Class goes for sale Dec 5 (kit as well, I think). Where did you see the sneak? From what I can see (butterflies) I’m glad I bought last year’s kit on sale to use. I am not a butterfly fan and now I won’t have any FOMO about not getting it. Unless those are sticker tabs 😂 I do love those! I also like the craft envelope. One Little Word FB group. She included this post with the above photo: OLW23 DETAILS Just a quick heads up as I sit here working on the December prompt to wrap up this year's adventure that our new OLW collection + class registration is coming on December 8th. We will continue with our same OLW team in 2023 + plan to make some logistical adjustments to content delivery (still working through what that streamlining will look like). We love spending the year with you + hope to see you again in 2023. A quick reminder that this FB Group will be archived at the end of this year and a new one will be opened for 2023. You will still be able to read all the posts that have been made but will not be able to make new posts. Also, here's a sneak peek at this year's Main Kit. We are changing some things up + keeping some things the same in terms of what is included (more to come on that). I think you are going to love it ❤.
|
|
|
Post by merry27 on Nov 29, 2022 22:24:24 GMT
I love the kraft envelope for the OLW kit but am really tired of butterflies.
My Wander Kit still says active- so frustrating. I emailed customer service about it two days ago and still haven’t gotten a response.
|
|
paget
Drama Llama
Posts: 7,121
Jun 25, 2014 21:16:39 GMT
|
Post by paget on Nov 29, 2022 22:30:00 GMT
I love the kraft envelope for the OLW kit but am really tired of butterflies. My Wander Kit still says active- so frustrating. I emailed customer service about it two days ago and still haven’t gotten a response. I did receive my wander sub (sat) but I have two outstanding orders on 11/21 and 11/17 that haven’t shipped. While I was doing a customer service chat to ask about something unrelated I checked on those. The rep just did the spiel that they are very busy blah blah coming as fast as they can thanks for your patience. I think it’s crazy that orders are that outstanding and they continue to have big sales like yesterday’s album one - I mean those aren’t shipping until like Christmas!
|
|
|
Post by amp on Nov 29, 2022 22:47:35 GMT
I love the kraft envelope for the OLW kit but am really tired of butterflies. My Wander Kit still says active- so frustrating. I emailed customer service about it two days ago and still haven’t gotten a response. I never thought I'd say this, but I am getting sick of butterflies too. It reminds me of menstrual product packaging. Same for my Wander kit (and everything else) -- my order says active, and I live only one state over. As long as I eventually get everything, I'll be OK, though. I'm more irritated with AE about the lack of Creative Team. Last year's December Daily inspiration was FABULOUS!!! They had a regular CT and a December Daily CT. This year, there have been a few good ideas in the Product Play class, but most days have been pretty lame. They spoiled me last year. I'll probably not get it next year, unless they bring back the CTs, but I don't see that happening.
|
|
mich5481
Pearl Clutcher
Posts: 2,765
Member is Online
Oct 2, 2017 23:20:46 GMT
|
Post by mich5481 on Nov 29, 2022 23:07:22 GMT
She's been doing the butterflies for OLW for too many years now.
I get they symbolize growth and whatnot, but it'd be awesome if she went with a phoenix motif one year!
|
|
|
Post by Citygirl on Nov 29, 2022 23:15:17 GMT
Ugh butterflies again?! Stale. I’m leaning toward skipping this project and class for 2023. I barely kept up with the class this year. Plus I’m adding DD so maybe a good time to let this one go. We’ll see.
When are they going to share the changes to next years subs? I’d like to know before I get charged.
|
|
jammies
Full Member
Posts: 170
Oct 28, 2018 1:21:20 GMT
|
Post by jammies on Nov 29, 2022 23:30:35 GMT
Can someone help me figure out what happens if I subscribe to the current scrapbook kit? Would I need to sign up again next year, or is there some sort of a commitment at this point?
|
|
|
Post by amp on Nov 29, 2022 23:36:12 GMT
Can someone help me figure out what happens if I subscribe to the current scrapbook kit? Would I need to sign up again next year, or is there some sort of a commitment at this point? Since this is the fourth kit of the year, you will just get this kit and you will have to sign up again next year. The way it works is that when you buy one quarterly kit, you are subscribed for all the rest of the kits for that year.
|
|
jammies
Full Member
Posts: 170
Oct 28, 2018 1:21:20 GMT
|
Post by jammies on Nov 29, 2022 23:49:11 GMT
Can someone help me figure out what happens if I subscribe to the current scrapbook kit? Would I need to sign up again next year, or is there some sort of a commitment at this point? Since this is the fourth kit of the year, you will just get this kit and you will have to sign up again next year. The way it works is that when you buy one quarterly kit, you are subscribed for all the rest of the kits for that year. THANK YOU!
|
|
paget
Drama Llama
Posts: 7,121
Jun 25, 2014 21:16:39 GMT
|
Post by paget on Nov 30, 2022 2:19:01 GMT
I got the project play for free from a give away so I can’t complain but what I’m seeing wouldn’t make me purchase another year. The disparity of ideas/quality is a lot. Some are decent/fine. Some are really good and some are… sorry, but pretty bad.
|
|
blemon
Pearl Clutcher
Posts: 3,583
Aug 1, 2014 20:06:00 GMT
|
Post by blemon on Nov 30, 2022 2:29:02 GMT
I got the project play for free from a give away so I can’t complain but what I’m seeing wouldn’t make me purchase another year. The disparity of ideas/quality is a lot. Some are decent/fine. Some are really good and some are… sorry, but pretty bad. I'm in the same boat. I got it for free so I can't complain. I agree. Some of the lessons have been ... interesting. I think it's like buying a kit or a whole line of something. You are never going to like every single item. So you have to look at the cost and see if the items that you want justify the whole cost. So far I'm at %50 with the lessons. I've really liked some and have been very inspired. I've added lots of ideas to my list. Then others, not so much. There was also a lot of excitement early on and people were posting their images all over. That has settled down a lot. I think I would have been disappointed if I had paid and then the content was out there for free. I can figure out how to do most things just by looking at them but I have actually learned quite a lot by watching the videos -- tips and tricks I wouldn't have thought of that make things easier (or just make sense). Shu-Wen's lesson has been the absolute star and was like 4 lessons rolled into one. Great value there (for ACOT as well as I went and bought lots of the supplies she used. HA!!).
|
|