bethany102399
Pearl Clutcher
Posts: 3,619
Oct 11, 2014 3:17:29 GMT
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Post by bethany102399 on May 4, 2017 20:12:36 GMT
ou will never convince me that it's acceptable that I not be allowed to use something THAT I PAID FOR. Either let me use all the tix I paid for, or refund my money, period. I don't know that anyone (except the airline) is saying that it's acceptable. What they are saying is that this is how the airline works. if you don't like it, then don't fly or fly Jet Blue.
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Post by dnkmmw on May 4, 2017 20:15:39 GMT
If the issue is that the 18 year old didn't show, so his seat was given away, should a family/group travelling together just put the tickets all in one name, then? As long as the person who ordered the tickets put them in his/her name shows up, they should be then able to hand them to their 3 other family members. Again, that's what we do when we're going to a play, or a sporting event. One person orders the tix & hands them out there. You will never convince me that it's acceptable that I not be allowed to use something THAT I PAID FOR. Either let me use all the tix I paid for, or refund my money, period. I am not getting on any plane that decides people can hand out tickets to whoever they choose. I take it you don't fly often if these policies come as a surprise to you.
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Post by annabella on May 4, 2017 20:19:02 GMT
They were just acquired by Alaska Air.
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bethany102399
Pearl Clutcher
Posts: 3,619
Oct 11, 2014 3:17:29 GMT
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Post by bethany102399 on May 4, 2017 20:21:41 GMT
My fear is that I'm going to pay for an extra seat and the airline will pull this fast one when we get seated. I actually just asked my DH about this, I'll let you know what he thinks.
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tracylynn
Pearl Clutcher
Posts: 4,899
Jun 26, 2014 22:49:09 GMT
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Post by tracylynn on May 4, 2017 20:30:34 GMT
i saw that last night and thought it was disgusting. what makes one paying customer worth booting out another paying customer? unless it's a surgeon carrying a heart on his lap that he will have to transplant, i say no paying passenger is worth booting. They weren't booted for another paying passenger.
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tracylynn
Pearl Clutcher
Posts: 4,899
Jun 26, 2014 22:49:09 GMT
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Post by tracylynn on May 4, 2017 20:33:19 GMT
They were just acquired by Alaska Air. Nope. They just bought Virgin.
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Grom Pea
Pearl Clutcher
Posts: 2,944
Jun 27, 2014 0:21:07 GMT
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Post by Grom Pea on May 4, 2017 20:34:35 GMT
They were just acquired by Alaska Air. I just booked on jet blue and hadn't heard anything about this so I looked it up and I think you're thinking about virgin airways, not jet blue. Jet blue is pretty amazing so we're lucky it flies most places we want to go and don't even bother trying to find cheaper tickets on other airlines since they are the only non stop or maybe one of the only non stop options for us.
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Post by dnkmmw on May 4, 2017 20:35:44 GMT
They were just acquired by Alaska Air. Alaska acquired Virgin.
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Post by katlady on May 4, 2017 20:42:48 GMT
If the issue is that the 18 year old didn't show, so his seat was given away, should a family/group travelling together just put the tickets all in one name, then? As long as the person who ordered the tickets put them in his/her name shows up, they should be then able to hand them to their 3 other family members. Again, that's what we do when we're going to a play, or a sporting event. One person orders the tix & hands them out there. You will never convince me that it's acceptable that I not be allowed to use something THAT I PAID FOR. Either let me use all the tix I paid for, or refund my money, period. Every person on the flight must have a ticket in their own name. It is how you get through security. They match ID to ticket name and there can even be issues if your name is misspelled! If you have three tickets in John Doe's name, only John Doe would be able to get through security. And if you want a refundable ticket, you can pay more for one. But the less expensive fares are usually non-refundable. You can apply the funds to another ticket (with a fee), but you do not get any actual money back on a non-refundable fare.
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Post by melanell on May 4, 2017 20:56:15 GMT
I fly rarely, but I don't really understand why flight tickets can't be handled in a similar way to hotel rooms (which I do book quite often). Many hotels, motels, cabins, inns, bed & breakfasts, etc. offer you a window in which you can cancel your room. Now there may be a fee for cancelling. You may lose a deposit. And the amount of time you have to change your mind will vary from place to place. BUT, generally speaking, once you get very close to the date in which you are supposed to show up, then they do keep all of your money AND they can resell the room. And I'm totally fine with that. Because last minute cancellations are not fair to the business, whether it be or a hotel or an airline. I'm totally fine with airlines charging fees to transfer tickets, change tickets, or cancel tickets, but I would like to be able to do all of those things. And if I have to pay more for the ticket in the first place, I'm fine with that. On the flip side I am fine with events (plays, concerts, etc.) not allowing any sort of refund on tickets. And I have been burned on event tickets that I bought in advance and could not have refunded even though things changed and I couldn't attend. So I know it may sound nutty that I would like airlines to act more like hotels when I'm fine with events not acting that way, but what can I say, sometimes my brain just categorizes things in certain ways whether I can logically explain it or not.
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johnnysmom
Drama Llama
Posts: 5,684
Jun 25, 2014 21:16:33 GMT
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Post by johnnysmom on May 4, 2017 21:02:40 GMT
Out of curiosity I looked up Deltas lap baby restrictions. The 2 year old should have had a seat, which explains why they couldn't just put the baby on a lap and stay on the plane. They must have lied about his age in order to get on the plane, then figured they'd just use their "extra" seat. When delta said they couldn't have the seat the only alternative was for the 2 year old to deplane, which clearly he couldn't do alone.
IMO delta overstepped by saying they could be jailed....seriously, wtf? But up till that point this looks to be the fault of the parents.
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Post by Darcy Collins on May 4, 2017 21:06:33 GMT
If you go with the theory that the family couldn't use their teenagers seat/ticket why would they ALL be asked to leave the plane? After all they had paid for 2 other seats and were already sitting in them. That is the part that isn't sitting right with me. Well that and Delta threatening them with jail time. WTH??? They wouldn't comply with the flight attendants instructions. If you refuse to comply - ie take your kid out of the carseat and out of the seat you did not purchase for THAT child, you can and will absolutely be removed from the plane.
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Post by melanell on May 4, 2017 21:19:26 GMT
Out of curiosity I looked up Deltas lap baby restrictions. The 2 year old should have had a seat, which explains why they couldn't just put the baby on a lap and stay on the plane. I was wondering about that. I always thought the cut-off was younger than two. Save
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Post by Darcy Collins on May 4, 2017 21:20:11 GMT
I agree they shouldn't be allowed to do that.If the seat has been paid for,someone doesn't turn up then the airline hasn't lost any money so they are not out of pocket. I'm quoting this one to just talk about the on going discussion of airlines "being paid twice" for seats. Not to point this response out in particular. Rarely are seats paid for twice. Two scenarios usually happen. 1 - I have a ticket booked and need to change my flight. I call the airline, pay a $200 change fee and the difference in fair to get to the new flight I need to get to (sometimes the change in fair is a refund if it's less). The seat I paid for is transferred to the new flight. The original seat I paid for is now available to sell again. 2 - I have a ticket booked and need to cancel my trip. I call the airline, cancel the trip, they charge me the $200 change fee, and leave the rest of the fair as a credit voucher for use within 1 year. The seat I paid for is now available to sell again. The ONLY way the get double payment on a seat is if someone just doesn't show up, doesn't cancel, nothing. But even then, they won't know that until the cutoff time for check in (around 30 minutes ahead of flight). So the person filling that seat is most likely going to be a stand by passenger. I'm not sure that I say that's really being double paid for a seat. Not to mention many airlines have fees way less than $200 (on United even restricted fares can be changed for $75 for a Mileage Plus Member and those that fly frequently don't have change fees at all - I think it starts with Gold members). Southwest also doesn't charge change fees. This whole idea that there are a bunch of passengers not showing up and the airlines is selling the seat twice is utterly untrue. It may happen once in a while, but it's rare.
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happymomma
Pearl Clutcher
Posts: 4,078
Aug 6, 2014 23:57:56 GMT
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Post by happymomma on May 4, 2017 21:33:22 GMT
Ticketing Requirements
No Ticket Required You may travel with one1 infant in your lap without purchasing a ticket if: the infant is less than two years old, and you are at least 18 years old or the infant's legal guardian, and your travel is within the U.S.2
Ticket Required You'll need to purchase a ticket for your child when you: have a child that is age two or older. have a child that turns age two during a trip — a reserved seat and ticket are required for the entire journey. prefer the child to sit in a seat with an approved restraint. have a second child, regardless of age, and you already have a child who will be sitting in your lap.1 want your child to earn miles for a SkyMiles account. will be traveling between countries, regardless of whether or not the child occupies a seat.
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Post by Darcy Collins on May 4, 2017 21:37:52 GMT
If the issue is that the 18 year old didn't show, so his seat was given away, should a family/group travelling together just put the tickets all in one name, then? As long as the person who ordered the tickets put them in his/her name shows up, they should be then able to hand them to their 3 other family members. Again, that's what we do when we're going to a play, or a sporting event. One person orders the tix & hands them out there. You will never convince me that it's acceptable that I not be allowed to use something THAT I PAID FOR. Either let me use all the tix I paid for, or refund my money, period. I am not getting on any plane that decides people can hand out tickets to whoever they choose. I take it you don't fly often if these policies come as a surprise to you. The idea that someone is going to be able buy tickets in bulk and just pass them out willy-nilly to whoever they want is asinine.
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Post by elaine on May 4, 2017 21:40:27 GMT
I think that there is a HUGE difference between a family that wants to use tickets it purchased for children in their own family and someone who hands out tickets "Willy-nilly." But, if it pleases people to expand this beyond common sense, by all means, go for it.
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Post by Darcy Collins on May 4, 2017 21:53:44 GMT
I think that there is a HUGE difference between a family that wants to use tickets it purchased for children in their own family and someone who hands out tickets "Willy-nilly." But, if it pleases people to expand this beyond common sense, by all means, go for it. I see absolutely nothing "commonsense" about allowing someone to use a ticket they have not checked in, issued a boarding pass nor gone through security for - and fundamentally that is what this family was attempting to do.
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cycworker
Pearl Clutcher
Posts: 4,387
Jun 26, 2014 0:42:38 GMT
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Post by cycworker on May 4, 2017 21:55:13 GMT
I think that there is a HUGE difference between a family that wants to use tickets it purchased for children in their own family and someone who hands out tickets "Willy-nilly." But, if it pleases people to expand this beyond common sense, by all means, go for it. Thank you. We're talking about people who are travelling together.
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Post by elaine on May 4, 2017 22:36:44 GMT
I think that there is a HUGE difference between a family that wants to use tickets it purchased for children in their own family and someone who hands out tickets "Willy-nilly." But, if it pleases people to expand this beyond common sense, by all means, go for it. I see absolutely nothing "commonsense" about allowing someone to use a ticket they have not checked in, issued a boarding pass nor gone through security for - and fundamentally that is what this family was attempting to do. Okay. We disagree. I think it is common sense when all the last names on the tickets are the same and the parents purchased all of them for themselves and their children. Easily checked. If you think that is equivalent to handing out tickets to strangers "Willy-Nilly," that is your opinion. Certainly not mine.
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Post by papersilly on May 4, 2017 22:37:11 GMT
i saw that last night and thought it was disgusting. what makes one paying customer worth booting out another paying customer? unless it's a surgeon carrying a heart on his lap that he will have to transplant, i say no paying passenger is worth booting. They weren't booted for another paying passenger. what? that's crazy. i need to read up on this story.
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Post by elaine on May 4, 2017 22:41:18 GMT
i saw that last night and thought it was disgusting. what makes one paying customer worth booting out another paying customer? unless it's a surgeon carrying a heart on his lap that he will have to transplant, i say no paying passenger is worth booting. They weren't booted for another paying passenger. Yes they were. That is why the airline told them they needed the seat in the first place. And then when they wouldn't put their baby on their lap, so another passenger could sit in the seat they paid for, they were told that the whole family had to deplane.
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Post by Darcy Collins on May 4, 2017 22:46:04 GMT
They weren't booted for another paying passenger. Yes they were. That is why the airline told them they needed the seat in the first place. And then when they wouldn't put their baby on their lap, so another passenger could sit in the seat they paid for, they were told that the whole family had to deplane. A seat for a DIFFERENT passenger who was not on the plane. It is disingenuous at best to leave that out. I'm again disgusted by the media and so called "journalism" that it's being reported that their baby's seat that they'd paid for was taken away. No it wasn't. The passenger of the seat was a no-show and was reassigned. Their LAP baby who did not have a purchased seat was asked to be placed on their parents lap.
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Post by elaine on May 4, 2017 22:49:09 GMT
Yes they were. That is why the airline told them they needed the seat in the first place. And then when they wouldn't put their baby on their lap, so another passenger could sit in the seat they paid for, they were told that the whole family had to deplane. A seat for a DIFFERENT passenger who was not on the plane. It is disingenuous at best to leave that out. I'm again disgusted by the media and so called "journalism" that it's being reported that their baby's seat that they'd paid for was taken away. No it wasn't. The passenger of the seat was a no-show and was reassigned. Their LAP baby who did not have a purchased seat was asked to be placed on their parents lap. And my opinion is that it is disingenuous to pretend that this wasn't a seat purchased by THIS family for THEIR personal use. Not for profit. Not for terrorism. I think that your spin is just as dishonest, if not more so, and is in the name of airline greed. Yes, Delta would get at least $200 extra for that seat to reissue it, if not the full cost. That is GREED, pure and simple. They care not a whit for safety, in this case. If $200 is so inconsequential to you, I have a long list of charities that I'd love you to send $200 checks to, and I think that they would be grateful.
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Post by dnkmmw on May 4, 2017 22:53:02 GMT
I see absolutely nothing "commonsense" about allowing someone to use a ticket they have not checked in, issued a boarding pass nor gone through security for - and fundamentally that is what this family was attempting to do. Okay. We disagree. I think it is common sense when all the last names on the tickets are the same and the parents purchased all of them for themselves and their children. Easily checked. If you think that is equivalent to handing out tickets to strangers "Willy-Nilly," that is your opinion. Certainly not mine. Can only people with the same last name travel together? There's a lot of people have different last names than their kids. Conversely, lots of people have the same last name who aren't related. To what degree should it be allowed? Only parents and kids? What about step-parents? Or foster parents? I don't know how to multi-quote but Cycworker also said, "Whether it's a movie ticket or a plane ticket, I should damn well be able to give it to whoever the hell I want. It's MINE. It BELONGS to ME." That seems to be indicating she thinks she has the right to give them out Willy-Nilly" to which I think is a terrible idea.
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tduby1
Pearl Clutcher
Posts: 2,979
Jun 27, 2014 18:32:45 GMT
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Post by tduby1 on May 4, 2017 22:57:35 GMT
I'm quoting this one to just talk about the on going discussion of airlines "being paid twice" for seats. Not to point this response out in particular. Rarely are seats paid for twice. Two scenarios usually happen. 1 - I have a ticket booked and need to change my flight. I call the airline, pay a $200 change fee and the difference in fair to get to the new flight I need to get to (sometimes the change in fair is a refund if it's less). The seat I paid for is transferred to the new flight. The original seat I paid for is now available to sell again. 2 - I have a ticket booked and need to cancel my trip. I call the airline, cancel the trip, they charge me the $200 change fee, and leave the rest of the fair as a credit voucher for use within 1 year. The seat I paid for is now available to sell again. The ONLY way the get double payment on a seat is if someone just doesn't show up, doesn't cancel, nothing. But even then, they won't know that until the cutoff time for check in (around 30 minutes ahead of flight). So the person filling that seat is most likely going to be a stand by passenger. I'm not sure that I say that's really being double paid for a seat. Not to mention many airlines have fees way less than $200 (on United even restricted fares can be changed for $75 for a Mileage Plus Member and those that fly frequently don't have change fees at all - I think it starts with Gold members). Southwest also doesn't charge change fees. This whole idea that there are a bunch of passengers not showing up and the airlines is selling the seat twice is utterly untrue. It may happen once in a while, but it's rare. Then there should be no need to consistently overbook. Problem solved.
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Post by Darcy Collins on May 4, 2017 23:04:53 GMT
Not to mention many airlines have fees way less than $200 (on United even restricted fares can be changed for $75 for a Mileage Plus Member and those that fly frequently don't have change fees at all - I think it starts with Gold members). Southwest also doesn't charge change fees. This whole idea that there are a bunch of passengers not showing up and the airlines is selling the seat twice is utterly untrue. It may happen once in a while, but it's rare. Then there should be no need to consistently overbook. Problem solved. That makes no sense - reread my post. When 5% of your business travelers don't show up they're rebooked for free - those seats are empty and they receive no revenue for those empty seats.
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Rhondito
Pearl Clutcher
MississipPea
Posts: 4,792
Jun 25, 2014 19:33:19 GMT
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Post by Rhondito on May 4, 2017 23:15:46 GMT
I think that there is a HUGE difference between a family that wants to use tickets it purchased for children in their own family and someone who hands out tickets "Willy-nilly." But, if it pleases people to expand this beyond common sense, by all means, go for it. Thank you. We're talking about people who are travelling together. Have you ever flown??? You cannot buy a group of tickets and then pass them out to whoever you decide to give them to. It's not a ballgame. It's not a movie. It is a PLANE that flies through the air. It doesn't matter if you have a group of 5 or 50 people traveling together. It doesn't matter who paid for the tickets. Each ticket has to be assigned to a passenger when purchased. Not 50 tickets for Bob Smith. If you can't understand why, then please don't ever fly. Or buy 100% refundable tickets.
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Post by gritzi on May 4, 2017 23:25:51 GMT
At the end of video I watched the dad ask if they could remove the car seat & then he would just hold the 2yo so that the plane could leave. The lady told them no that the decision was made for them all to leave the plane.
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georgiapea
Drama Llama
Posts: 6,846
Jun 27, 2014 18:02:10 GMT
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Post by georgiapea on May 5, 2017 0:18:10 GMT
The airline is in charge of the plane. It is imperative that the requests of the on board airline employees be adhered to. ANYONE who does not do as requested is subject to removal. Comply or don't fly. Yes, you may feel the request was unwarranted, but they are in charge.
Yes, I'm a former airline employee. If a request is not complied with it is obvious there's an unruly passenger. For the safety of all the other passengers a non-compliant person MUST be removed.
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