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Post by Deleted on Dec 29, 2017 22:35:38 GMT
 Thank you! I was starting to think only I found that rude. It’s extremely rude, lazy and unprofessional. We sell tools for a living and guys will ask questions like "what's the torque on this?" If I told them to look online, I wouldn't get that sale for sure. If I can't find the answer, you better believe I'm calling someone who can answer the question. She needs to know her own product better. I know it's difficult with the product itself being in bowling green and she's in Eugene but that's where it's her responsibility to familiarize herself with the product before it goes live. In my work it's called features and benefits and I'm not putting something in your hand without knowing the features and benefits. |
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Post by mom on Dec 29, 2017 23:08:39 GMT
I am not sure that it isn't that she doesn't know what the product specs are....I think its possible she knows exactly what the product specs are & if consumers were aware of the specs (like how many you are actually getting) then they wouldn't buy it. Take the notepad that she sold right before Christmas. People thought they were getting quite a few papers in it. But they didn't. They cut the page amounts down, still charging the same price. If people had realized they had done that, I doubt many would have bought the notepad.
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Post by Deleted on Dec 30, 2017 0:14:00 GMT
I am not sure that it isn't that she doesn't know what the product specs are....I think its possible she knows exactly what the product specs are & if consumers were aware of the specs (like how many you are actually getting) then they wouldn't buy it. Take the notepad that she sold right before Christmas. People thought they were getting quite a few papers in it. But they didn't. They cut the page amounts down, still charging the same price. If people had realized they had done that, I doubt many would have bought the notepad. That's actually worse than not knowing your product, knowing exactly about your product and not telling people because then they won't buy it. Astounding. |
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Post by mom on Dec 30, 2017 1:01:29 GMT
I am not sure that it isn't that she doesn't know what the product specs are....I think its possible she knows exactly what the product specs are & if consumers were aware of the specs (like how many you are actually getting) then they wouldn't buy it. Take the notepad that she sold right before Christmas. People thought they were getting quite a few papers in it. But they didn't. They cut the page amounts down, still charging the same price. If people had realized they had done that, I doubt many would have bought the notepad. That's actually worse than not knowing your product, knowing exactly about your product and not telling people because then they won't buy it. Astounding. I could be wrong - but Ali seems to be the type of person who would know all the details about her product. So if she isn't forthcoming on her own I am left to wonder why. SaveSave |
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Post by Deleted on Dec 30, 2017 2:22:48 GMT
That's actually worse than not knowing your product, knowing exactly about your product and not telling people because then they won't buy it. Astounding. I could be wrong - but Ali seems to be the type of person who would know all the details about her product. So if she isn't forthcoming on her own I am left to wonder why. SaveSaveI agree with what you guys are saying about needing to know your product much better. But I don't think Ali purposefully leaves out info. Would AF/Inked do that? Yes absolutely, but not Ali. I think it is more of a logistic thing. And I think she is relying too much on whoever the heck runs her business at Inked in Bowling Green. I think she has a lot of plates spinning simultaneously and misses some things. I definitely don't think it's in her to intentionally mislead people. It's a shame that AF/SC/Inked's association with her tarnishes her name. |
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Post by lasteve1 on Dec 30, 2017 3:26:25 GMT
I agree. I avoid watching videos, especially those intended to advertise a product! I don't watch videos of any sort, process or otherwise. I love the videos, and I still don't want to have to watch the video to get all the details... sometimes that's just not feasible. Like if I'm out and shopping quickly on my phone I don't want to have to use the phone data to stream the video, or worry about the sound in public. Same goes for while I'm at work. SaveSave |
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Post by Deleted on Dec 30, 2017 17:43:19 GMT
Oh, I'm sorry, I meant that saying "google it" when you've brought something up was rude. I wasn't mentionning Ali as I don't think she does that on purpose. But yes, they should aboslutely include all the infos on the product page.
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Post by maryboys on Dec 30, 2017 19:06:47 GMT
i'm not very high tech - i just know the basics. but my question is this: why do you think AE does not provide her digital products in PDF format? i would sure purchase more if that option was available. any thoughts, ideas?
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Post by sleepingbooty on Dec 30, 2017 19:10:36 GMT
i'm not very high tech - i just know the basics. but my question is this: why do you think AE does not provide her digital products in PDF format? i would sure purchase more if that option was available. any thoughts, ideas? A4 vs US Letter to begin with. |
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Post by maryboys on Dec 30, 2017 19:15:02 GMT
i'm not very high tech - i just know the basics. but my question is this: why do you think AE does not provide her digital products in PDF format? i would sure purchase more if that option was available. any thoughts, ideas? A4 vs US Letter to begin with. whaaaaa?   i know that has to do with paper size...but i confess i don't know the practical implications, sleepingbooty... |
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Post by sleepingbooty on Dec 30, 2017 19:52:42 GMT
whaaaaa? i know that has to do with paper size...but i confess i don't know the practical implications, sleepingbooty... Well, if you're going to sell product on PDF sheets, you need to size the digital product so that upon printing, the sizing is correct. You would need to design an A4 and a US Letter as the sizing is off otherwise. When I download a PDF printable fit for US Letter, the sizing is off as A4 is smaller and my printer will read it automatically as "a full page" to print. For PL cards, they're just too small to fit the pockets. You can recalibrate but it's extra work and annoyance (and not every customer will be tech-savvy enough to manage it). |
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Post by peachiceteas on Dec 31, 2017 9:18:54 GMT
i'm not very high tech - i just know the basics. but my question is this: why do you think AE does not provide her digital products in PDF format? i would sure purchase more if that option was available. any thoughts, ideas? I assume it’s also because if you know how to, you can edit pdfs and break them down into parts and use the elements to create new designs. |
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Post by JaneB on Dec 31, 2017 12:17:01 GMT
I assume it’s also because if you know how to, you can edit pdfs and break them down into parts and use the elements to create new designs. I can't see that being the reason. I can do far more with transparent PNG files to break designs apart/make new ones than a PDF with a white background. There's nothing to stop you having the PNG/JPG files opening them in Word for example, and making your own PDF. Although, you may as well just print them straight from a document if you do that! |
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Post by peachiceteas on Dec 31, 2017 12:56:24 GMT
I assume it’s also because if you know how to, you can edit pdfs and break them down into parts and use the elements to create new designs. I can't see that being the reason. I can do far more with transparent PNG files to break designs apart/make new ones than a PDF with a white background. There's nothing to stop you having the PNG/JPG files opening them in Word for example, and making your own PDF. Although, you may as well just print them straight from a document if you do that! You're right that its probably not the reason but I disagree that you can do more transparent PNG files. You can do lots with transparent PNGs, but you cant open them up in software like Adobe Illustrator and change the colours in seconds, edit them to whatever size you want them to be without losing any quality, rip them apart into their elements and create your own journalling cards and them be perfect vector files. These things can be done with PDFs that are created in design software. As an artist/designer, protection of your work is important. Part of my job as a designer is protection of the brands I work for, and when I supply files to people, they can't edit what I have done. |
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Post by JaneB on Dec 31, 2017 14:37:09 GMT
You're right that its probably not the reason but I disagree that you can do more transparent PNG files. You can do lots with transparent PNGs, but you cant open them up in software like Adobe Illustrator and change the colours in seconds, edit them to whatever size you want them to be without losing any quality, rip them apart into their elements and create your own journalling cards and them be perfect vector files. These things can be done with PDFs that are created in design software. As an artist/designer, protection of your work is important. Part of my job as a designer is protection of the brands I work for, and when I supply files to people, they can't edit what I have done. My apologies. I am thinking only of the way I work; editing a PDF in Illustrator had not occurred to me because it's not a program I work with. However, anyone good with Silhouette Studio or Inkscape could easily trace and vector any image file to do what you say can be done with Illustrator. A different workflow and a bit of fiddling to export as another file format, but it is doable. |
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Post by mom on Dec 31, 2017 16:01:17 GMT
If I recall correctly, someone said it was because she sells the physical kits in her store and she would rather you get the physical version from her vs letting you easily print the cards yourself. This is what I was old when I asked about it in re: to the December daily cards anyway.
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Post by maryboys on Dec 31, 2017 16:48:53 GMT
If I recall correctly, someone said it was because she sells the physical kits in her store and she would rather you get the physical version from her vs letting you easily print the cards yourself. This is what I was old when I asked about it in re: to the December daily cards anyway. - can you clarify this PDF issue for us? i would really, really like the option to buy PDFs from AE's shop. |
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Post by ihaveonly1l on Dec 31, 2017 21:39:41 GMT
If I recall correctly, someone said it was because she sells the physical kits in her store and she would rather you get the physical version from her vs letting you easily print the cards yourself. This is what I was old when I asked about it in re: to the December daily cards anyway. - can you clarify this PDF issue for us? i would really, really like the option to buy PDFs from AE's shop. It's weird because a lot of the digital kits I buy have a one page (or more if they are large) PDF of everything in the kit. I'm not sure why this doesn't happen with Ali's digitals. |
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Post by karinec on Jan 1, 2018 3:18:36 GMT
I remember a response being something like it would take too much time to make all the designs PDFs.
Mind you I’m not the most tech savvy person in the world either.
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Post by anonrefugee on Jan 1, 2018 3:47:25 GMT
I could be wrong - but Ali seems to be the type of person who would know all the details about her product. So if she isn't forthcoming on her own I am left to wonder why. SaveSaveI agree with what you guys are saying about needing to know your product much better. But I don't think Ali purposefully leaves out info. Would AF/Inked do that? Yes absolutely, but not Ali. I think it is more of a logistic thing. And I think she is relying too much on whoever the heck runs her business at Inked in Bowling Green. I think she has a lot of plates spinning simultaneously and misses some things. I definitely don't think it's in her to intentionally mislead people. It's a shame that AF/SC/Inked's association with her tarnishes her name. Can you picture yourself saying this about another business person? "My car mechanic works on several models, he's a busy guy! I don't expect him to know specifics!" "I think my doctor has a lot of plates spinning so it's not necessary she knows the medication she's prescribing. After all it's manufactured by others." Seriously? We are talking about a small number of products. It shouldn't be that hard to have some depth about a line with your name on it. To use an oft referenced aspirational icon- Without a doubt Martha Stewart knew all details about her products in early years, even if she didn't literally design them. |
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katiejaeger
Junior Member
Posts: 65
Sept 19, 2016 22:50:37 GMT
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Post by katiejaeger on Jan 1, 2018 4:22:44 GMT
If I recall correctly, someone said it was because she sells the physical kits in her store and she would rather you get the physical version from her vs letting you easily print the cards yourself. This is what I was old when I asked about it in re: to the December daily cards anyway. - can you clarify this PDF issue for us? i would really, really like the option to buy PDFs from AE's shop. Hi! Yes, we have made a decision as a team to offer the PNG files of these only, instead of offering a PDF printable since we offer physical printed versions of the cards. I am always open to hearing your feedback and will consider this while planning for next year! Happy 2018 to you all! |
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Post by peachiceteas on Jan 1, 2018 10:07:06 GMT
katiejaeger - can you clarify this PDF issue for us? i would really, really like the option to buy PDFs from AE's shop. Hi! Yes, we have made a decision as a team to offer the PNG files of these only, instead of offering a PDF printable since we offer physical printed versions of the cards. I am always open to hearing your feedback and will consider this while planning for next year! Happy 2018 to you all! What I don't understand is why it matters to Ali Edwards™ what people use the digital files for. As long as people continue purchase the digital supplies (which don't come cheap), they should be able to print their own. After all, they're still getting paid for the files. People don't just buy digital supplies because they do digital scrapbooking. If I'm in the middle of a project and don't have the perfect card, I'll pop online and buy some, print them out and use them within 10 minutes. As an international, sometimes we want something particular but the postage is too high so we'll get the digital. Or anyone could have missed out on something that sold out, but they can pick up the digital and print themselves. As long as AE is getting cash in the bank, I think AE should be making it as easy as possible for the purchaser to use the digital supplies how they wish, not how AE thinks they should be used. Obvs you can print PNGs, but they're a web/digital file - it's not a file format I like to print out because you can lose quality or the colours don't look quite right. |
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Post by anonrefugee on Jan 1, 2018 12:31:56 GMT
Hi! Yes, we have made a decision as a team to offer the PNG files of these only, instead of offering a PDF printable since we offer physical printed versions of the cards. I am always open to hearing your feedback and will consider this while planning for next year! Happy 2018 to you all! What I don't understand is why it matters to Ali Edwards™ what people use the digital files for. As long as people continue purchase the digital supplies (which don't come cheap), they should be able to print their own. After all, they're still getting paid for the files. People don't just buy digital supplies because they do digital scrapbooking. If I'm in the middle of a project and don't have the perfect card, I'll pop online and buy some, print them out and use them within 10 minutes. As an international, sometimes we want something particular but the postage is too high so we'll get the digital. Or anyone could have missed out on something that sold out, but they can pick up the digital and print themselves. As long as AE is getting cash in the bank, I think AE should be making it as easy as possible for the purchaser to use the digital supplies how they wish, not how AE thinks they should be used. Obvs you can print PNGs, but they're a web/digital file - it's not a file format I like to print out because you can lose quality or the colours don't look quite right. Because these type of scrap personalities consider themselves Artists, and not business people? They can license their name to products they don't remember, think one dimensionally about controlling said product, and then pat themselves on the back for it. It's all well and good until they realize they need more income to sustain their business. And then, inexplicably they branch out to tank tops and bell sleeve dresses. |
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Post by Deleted on Jan 1, 2018 15:13:44 GMT
What I don't understand is why it matters to Ali Edwards™ what people use the digital files for. As long as people continue purchase the digital supplies (which don't come cheap), they should be able to print their own. After all, they're still getting paid for the files. People don't just buy digital supplies because they do digital scrapbooking. If I'm in the middle of a project and don't have the perfect card, I'll pop online and buy some, print them out and use them within 10 minutes. As an international, sometimes we want something particular but the postage is too high so we'll get the digital. Or anyone could have missed out on something that sold out, but they can pick up the digital and print themselves. As long as AE is getting cash in the bank, I think AE should be making it as easy as possible for the purchaser to use the digital supplies how they wish, not how AE thinks they should be used. Obvs you can print PNGs, but they're a web/digital file - it's not a file format I like to print out because you can lose quality or the colours don't look quite right. Because these type of scrap personalities consider themselves Artists, and not business people? They can license their name to products they don't remember, think one dimensionally about controlling said product, and then pat themselves on the back for it. It's all well and good until they realize they need more income to sustain their business. And then, inexplicably they branch out to tank tops and bell sleeve dresses. Well said. |
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Post by anonrefugee on Jan 1, 2018 17:35:45 GMT
Thanks julie5 I probably sound cranky, but I'm tired of the excuses people make for these companies. I know if one of my real life friends didn't know the details of products they sold there would be several of us friends telling her to get her act together before she lost her business or her job. Instead the scrap booking community says it's okay- she's sweet. If someone wants to keep it small or have what used to be called a lifestyle business, that's okay too. But get your act together and identify that as a goal. |
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Post by peachiceteas on Jan 1, 2018 18:01:39 GMT
Thanks julie5 I probably sound cranky, but I'm tired of the excuses people make for these companies. I know if one of my real life friends didn't know the details of products they sold there would be several of us friends telling her to get her act together before she lost her business or her job. Instead the scrap booking community says it's okay- she's sweet. If someone wants to keep it small or have what used to be called a lifestyle business, that's okay too. But get your act together and identify that as a goal. I didn't think you sounded cranky - I think you nailed it. |
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Post by Deleted on Jan 1, 2018 19:37:40 GMT
Thanks julie5 I probably sound cranky, but I'm tired of the excuses people make for these companies. I know if one of my real life friends didn't know the details of products they sold there would be several of us friends telling her to get her act together before she lost her business or her job. Instead the scrap booking community says it's okay- she's sweet. If someone wants to keep it small or have what used to be called a lifestyle business, that's okay too. But get your act together and identify that as a goal. Not one bit cranky. It's annoying how some people get a pass and some don't. Are they a business or a friend? I'm a business owner and the line is very clear because we sell tools to mechanics. I get with scrapbooking the line can be blurred because it's not a need but I think these "artists" also blur that line to benefit themselves. I.e. I made a mistake but it's cool cause we're freeens. Very frustrating. |
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Post by paperamy on Jan 1, 2018 20:41:45 GMT
Thanks julie5 I probably sound cranky, but I'm tired of the excuses people make for these companies. I know if one of my real life friends didn't know the details of products they sold there would be several of us friends telling her to get her act together before she lost her business or her job. Instead the scrap booking community says it's okay- she's sweet. If someone wants to keep it small or have what used to be called a lifestyle business, that's okay too. But get your act together and identify that as a goal. Not one bit cranky. It's annoying how some people get a pass and some don't. Are they a business or a friend? I'm a business owner and the line is very clear because we sell tools to mechanics. I get with scrapbooking the line can be blurred because it's not a need but I think these "artists" also blur that line to benefit themselves. I.e. I made a mistake but it's cool cause we're freeens. Very frustrating. Exactly. I could not imagine your business telling mechanics to “go watch a video” if they asked about tool measurements or specifics. |
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Post by lisacharlotte on Jan 1, 2018 21:05:12 GMT
I appreciate that Kelly Purkey's digital cards are available in .pdf so I can print cards myself if I mess up the original or I can add text prior to printing. I'd say that's probably the main reason AE doesn't make her digitals available in .pdf. Otherwise, why buy physical if you can just print what you want and many times as you want? I think it's short sighted, because I buy physical primarily. I'm not interested in printing my own. It's a nice back up if I want something that will be unavailable in the future in physical format.
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Post by mom on Jan 2, 2018 4:35:45 GMT
katiejaeger Ali is missing out on income potential by not including the PDF's. Very rarely will I purchase digital cards sets from her - even if I like them- because I don't want to deal with the hassle of not having PDFs. Ali's cards are nice but not original enough that I can't find a different supplier who does include the PDFs for the same price Ali is charging. Same price but less work for me = what I buy.
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Thank you! I was starting to think only I found that rude. 
i know that has to do with paper size...but i confess i don't know the practical implications, 
