cbscrapper
Pearl Clutcher
Posts: 3,482 
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Post by cbscrapper on Feb 4, 2021 5:27:14 GMT
She’s been busy doing this: /?d=n But if she’s looking to ‘expand’ her business with a creative team she really ought to have a fulfillment team to back it up. Maybe they can help with social media and daily “lives” to free her up for order fulfillment. One can hope. PS - I’m glad to see Adam on the team. His work is great! |
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dianemarie
New Member
Posts: 7
Feb 5, 2021 2:14:40 GMT
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Post by dianemarie on Feb 5, 2021 2:31:34 GMT
I registered here just to add my cents to this subject, I’ve been lurker for a long time. I joined her Kreative cuts club when she started it. The monthly kit items were always late. After 8-9 months of this, and still having not received threefold the kits, I canceled my sub, and I emailed her why. No sorry or anything. After another month or so I received two kits mailed together. I thought she owed me one more but I kinda gave up on getting it. Then January 31 of this year I get a notice that my order from December 30, 2020 was shipped! I could not believe it! Kristina Sorge is horrible at shipping, which is a big part of her business. I just received the kit today, one year late! There is NO excuse for this.
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cbscrapper
Pearl Clutcher
Posts: 3,482
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Post by cbscrapper on Feb 5, 2021 3:09:36 GMT
I registered here just to add my cents to this subject, I’ve been lurker for a long time. I joined her Kreative cuts club when she started it. The monthly kit items were always late. After 8-9 months of this, and still having not received threefold the kits, I canceled my sub, and I emailed her why. No sorry or anything. After another month or so I received two kits mailed together. I thought she owed me one more but I kinda gave up on getting it. Then January 31 of this year I get a notice that my order from December 30, 2020 was shipped! I could not believe it! Kristina Sorge is horrible at shipping, which is a big part of her business. I just received the kit today, one year late! There is NO excuse for this. Wow. Thanks for the background. So disappointing (but not surprising) that this is an ongoing issue, and not just a pandemic/holiday slow down issue like she makes it seem. I suspected she was always slow at shipping. Lesson learned. PS - welcome out of lurkdom! I hope you stick around and join in the conversations! |
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Post by mom on Feb 5, 2021 3:26:37 GMT
I registered here just to add my cents to this subject, I’ve been lurker for a long time. I joined her Kreative cuts club when she started it. The monthly kit items were always late. After 8-9 months of this, and still having not received threefold the kits, I canceled my sub, and I emailed her why. No sorry or anything. After another month or so I received two kits mailed together. I thought she owed me one more but I kinda gave up on getting it. Then January 31 of this year I get a notice that my order from December 30, 2020 was shipped! I could not believe it! Kristina Sorge is horrible at shipping, which is a big part of her business. I just received the kit today, one year late! There is NO excuse for this. Oh wow! Thanks for sharing your experience with us. I was looking at her Etsy shop and I'd lose my mind if she didnt ship promptly. Think I will avoid her. Welcome to 2Peas! We are glad you're here! |
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cbscrapper
Pearl Clutcher
Posts: 3,482
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Post by cbscrapper on Feb 5, 2021 3:57:58 GMT
My package arrived today! I hope everyone gets theirs soon! So, did you get anything extra “to make up for it” like she said she was going to do? |
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paperhearts
Junior Member
Posts: 66
Dec 19, 2020 19:00:12 GMT
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Post by paperhearts on Feb 5, 2021 5:42:04 GMT
My package arrived today! I hope everyone gets theirs soon! So, did you get anything extra “to make up for it” like she said she was going to do? Yes, please share if you did! But I suspect we know the answer. |
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FurryP
Drama Llama
To pea or not to pea...
Posts: 7,288
Site Supporter
Jun 26, 2014 19:58:26 GMT
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Post by FurryP on Feb 5, 2021 6:17:19 GMT
I am still annoyed as heck, and I have no dog in this fight. Hahaha!!
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christinec68
Drama Llama
Posts: 5,437
Location: New York, NY
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Post by christinec68 on Feb 5, 2021 20:16:35 GMT
I am still annoyed as heck, and I have no dog in this fight. Hahaha!! Me too!! I saw the design team announcement on instagram and recognized the name from this post but never opened it because the last thing I need to know about is another scrapbooking store. It is mind boggling and infuriating that she thinks it's ok to just not ship out orders and worse, not communicate with her customers. And I hate that fan girl crap...take your time. WTH is that!! |
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cbscrapper
Pearl Clutcher
Posts: 3,482
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Post by cbscrapper on Feb 9, 2021 2:05:11 GMT
aj2hall Did she give you anything extra? I’m still waiting for mine to ship. Ugh.
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Post by aj2hall on Feb 9, 2021 2:07:26 GMT
I did receive some extra goodies, a stamp set from Rosies studio, a set of thickers and a set of flair from Cocoa Vanilla studio. I hope everyone else receives their order soon.
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Post by artisticscrapper on Feb 9, 2021 3:54:04 GMT
That is really crappy customer service. People who start a business but then behave as though it’s just a side hobby drive me crazy. You can’t just work at it when you feel like it. It’s tough out there for small businesses so you’d think she’d want to have excellent service. After hearing about her shipping issues I’d never order from her. Thanks for the warning.
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cbscrapper
Pearl Clutcher
Posts: 3,482
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Post by cbscrapper on Mar 3, 2021 5:02:34 GMT
Is anyone (besides me) still waiting for their order? My head says I should just dispute the charges and be done. But my stubborn self says I want my damn order!
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paperhearts
Junior Member
Posts: 66
Dec 19, 2020 19:00:12 GMT
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Post by paperhearts on Mar 3, 2021 13:43:17 GMT
Me. I’ve received bits and pieces but not one order is even complete. I’m even embarrassed to admit this now. So this is what, 90 days? This girl needs an intervention.
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Post by artsyk on Mar 3, 2021 17:02:10 GMT
Me - and yea, it's ridiculous...I just keep messaging her and bugging her about it.
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Post by Ryann on Mar 3, 2021 17:34:59 GMT
What she's doing seems criminal. I hope someone reports her for her bad business practices. For those that ordered and still haven't received for weeks/months (!) - she is stealing your money.
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Post by artsyk on Mar 3, 2021 20:33:02 GMT
I messaged her today and asked her to just ship out what she had ready. Last she told me was that she was waiting on one thing. Just shove some extra stuff in the box and ship it out - or don't, and just ship it out already! Her response was "okie dokie"
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FurryP
Drama Llama
To pea or not to pea...
Posts: 7,288
Site Supporter
Jun 26, 2014 19:58:26 GMT
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Post by FurryP on Mar 4, 2021 3:01:24 GMT
Maybe you start asking her new design team if they know anything about when your orders might ship? Like on their social media? They are afterall representing the company. Maybe if they get enough people asking they will notify the business owner and then she feels compelled to actually do something?
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Post by artsyk on Mar 4, 2021 3:09:16 GMT
Maybe you start asking her new design team if they know anything about when your orders might ship? Like on their social media? They are afterall representing the company. Maybe if they get enough people asking they will notify the business owner and then she feels compelled to actually do something? She keeps saying that it is almost ready. She did actually ship it awhile ago and then there was an issue at the post office where mine and about three others were damaged somehow by the po, so she had to remake some of the things that would be in there. She said today that she is trying to dig out of the hole she is in right now. That they had such quick growth in their company that they didn't expect. She mentioned that she is trying to find someone to help with her shop. That said, I am not giving her an out about it. I have actually received an order I placed close to the time of the one that is still missing. So yes...that is where we are. I have a lot of patience and it's not like I'm dying for supplies, but I did finally tell her to ship it today with or without whatever. No shipping notice yet... |
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cbscrapper
Pearl Clutcher
Posts: 3,482
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Post by cbscrapper on Mar 4, 2021 5:33:03 GMT
Maybe you start asking her new design team if they know anything about when your orders might ship? Like on their social media? They are afterall representing the company. Maybe if they get enough people asking they will notify the business owner and then she feels compelled to actually do something? She keeps saying that it is almost ready. She did actually ship it awhile ago and then there was an issue at the post office where mine and about three others were damaged somehow by the po, so she had to remake some of the things that would be in there. She said today that she is trying to dig out of the hole she is in right now. That they had such quick growth in their company that they didn't expect. She mentioned that she is trying to find someone to help with her shop. That said, I am not giving her an out about it. I have actually received an order I placed close to the time of the one that is still missing. So yes...that is where we are. I have a lot of patience and it's not like I'm dying for supplies, but I did finally tell her to ship it today with or without whatever. No shipping notice yet... How are you communicating with her? I can’t even get a response - I’ve emailed, sent messages via fb messenger, and posted on her fb pages. Crickets. |
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Post by hop2 on Mar 4, 2021 14:26:01 GMT
I won’t even watch her videos because she’s still screwing with people. 3 months later and she hasn’t refunded the money? That’s just Bull shit.
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jediannie
Pearl Clutcher
Posts: 3,102
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on Mar 4, 2021 18:20:12 GMT
I won’t even watch her videos because she’s still screwing with people. 3 months later and she hasn’t refunded the money? That’s just Bull shit. Yep, I unfollowed her on all the things for the same reason. |
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cbscrapper
Pearl Clutcher
Posts: 3,482
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Post by cbscrapper on Mar 5, 2021 2:15:04 GMT
I love the solidarity! Peas rock!
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Post by artsyk on Mar 5, 2021 2:26:07 GMT
She keeps saying that it is almost ready. She did actually ship it awhile ago and then there was an issue at the post office where mine and about three others were damaged somehow by the po, so she had to remake some of the things that would be in there. She said today that she is trying to dig out of the hole she is in right now. That they had such quick growth in their company that they didn't expect. She mentioned that she is trying to find someone to help with her shop. That said, I am not giving her an out about it. I have actually received an order I placed close to the time of the one that is still missing. So yes...that is where we are. I have a lot of patience and it's not like I'm dying for supplies, but I did finally tell her to ship it today with or without whatever. No shipping notice yet... I have contacted her via her personal FB page. I also tune into her daily video and ask her there to message me. I still haven't gotten a tracking number, so who knows how much good it has done. |
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Post by mom on Mar 5, 2021 3:04:06 GMT
I won’t even watch her videos because she’s still screwing with people. 3 months later and she hasn’t refunded the money? That’s just Bull shit. Same. I am tempted to link this thread in her next live video though. |
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Post by mom on Mar 5, 2021 3:06:48 GMT
Maybe you start asking her new design team if they know anything about when your orders might ship? Like on their social media? They are afterall representing the company. Maybe if they get enough people asking they will notify the business owner and then she feels compelled to actually do something? She keeps saying that it is almost ready. She did actually ship it awhile ago and then there was an issue at the post office where mine and about three others were damaged somehow by the po, so she had to remake some of the things that would be in there. She said today that she is trying to dig out of the hole she is in right now. That they had such quick growth in their company that they didn't expect. She mentioned that she is trying to find someone to help with her shop.
That said, I am not giving her an out about it. I have actually received an order I placed close to the time of the one that is still missing. So yes...that is where we are. I have a lot of patience and it's not like I'm dying for supplies, but I did finally tell her to ship it today with or without whatever. No shipping notice yet... Then she needs to stop selling more and take care of what she has. She has no business continuing to take peoples money if she is 3 months behind on orders. |
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Post by artsyk on Mar 5, 2021 3:28:21 GMT
She keeps saying that it is almost ready. She did actually ship it awhile ago and then there was an issue at the post office where mine and about three others were damaged somehow by the po, so she had to remake some of the things that would be in there. She said today that she is trying to dig out of the hole she is in right now. That they had such quick growth in their company that they didn't expect. She mentioned that she is trying to find someone to help with her shop.
That said, I am not giving her an out about it. I have actually received an order I placed close to the time of the one that is still missing. So yes...that is where we are. I have a lot of patience and it's not like I'm dying for supplies, but I did finally tell her to ship it today with or without whatever. No shipping notice yet... Then she needs to stop selling more and take care of what she has. She has no business continuing to take peoples money if she is 3 months behind on orders. I don't think it's all orders because people have commented on the daily video that they got their order or specific items. |
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Post by mom on Mar 5, 2021 3:52:06 GMT
Then she needs to stop selling more and take care of what she has. She has no business continuing to take peoples money if she is 3 months behind on orders. I don't think it's all orders because people have commented on the daily video that they got their order or specific items. Yeah but if she has people who have been waiting months then they should get their stuff before anyone else. |
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Post by artsyk on Mar 5, 2021 3:55:47 GMT
I don't think it's all orders because people have commented on the daily video that they got their order or specific items. Oh, I totally agree. I don't get it. :/ |
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FurryP
Drama Llama
To pea or not to pea...
Posts: 7,288
Site Supporter
Jun 26, 2014 19:58:26 GMT
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Post by FurryP on Mar 5, 2021 6:47:56 GMT
I won’t even watch her videos because she’s still screwing with people. 3 months later and she hasn’t refunded the money? That’s just Bull shit. Same. I am tempted to link this thread in her next live video though. In that case....Hey lady. You offered a product, took people's money, and then shipped NOTHING. I think that is called FRAUD. They can file a complaint with the Federal Trade Commission against you FTC |
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Post by christybeautifullife on Mar 10, 2021 23:25:29 GMT
Maybe you start asking her new design team if they know anything about when your orders might ship? Like on their social media? They are afterall representing the company. Maybe if they get enough people asking they will notify the business owner and then she feels compelled to actually do something? |
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