|
|
Post by christybeautifullife on Mar 10, 2021 23:28:56 GMT
Hello Ladies!
I am sorry you are having issues with shipping from Khristina! The Design Team was not aware of the back log. You are more than welcome to message me with your concerns and I can attempt to send them up to her. I can’t promise anything but I can try!
Thanks Christy
|
|
|
|
Post by artsyk on Mar 11, 2021 2:09:07 GMT
Hello Ladies! I am sorry you are having issues with shipping from Khristina! The Design Team was not aware of the back log. You are more than welcome to message me with your concerns and I can attempt to send them up to her. I can’t promise anything but I can try! Thanks Christy Thank you, unfortunately Khristina knows about my shipping issues. I finally told her to just send my box as is (she said she was waiting on one last thing). I still haven't received a tracking number and I told her that on March 3rd, which she responded "okie dokie". I asked for tracking on Friday and just asked tonight. |
|
cbscrapper
Pearl Clutcher
Posts: 3,482 
|
Post by cbscrapper on Mar 11, 2021 2:35:40 GMT
Hello Ladies! I am sorry you are having issues with shipping from Khristina! The Design Team was not aware of the back log. You are more than welcome to message me with your concerns and I can attempt to send them up to her. I can’t promise anything but I can try! Thanks Christy Thank you, unfortunately Khristina knows about my shipping issues. I finally told her to just send my box as is (she said she was waiting on one last thing). I still haven't received a tracking number and I told her that on March 3rd, which she responded "okie dokie". I asked for tracking on Friday and just asked tonight. Thanks Christy, I appreciate your offer! What we really want (besides our purchases being shipped) is communication and responses to our emails/messages asking about our orders. We’re coming up on FOUR months since making a purchase, and nothing. |
|
cbscrapper
Pearl Clutcher
Posts: 3,482
|
Post by cbscrapper on Mar 11, 2021 2:37:39 GMT
Hello Ladies! I am sorry you are having issues with shipping from Khristina! The Design Team was not aware of the back log. You are more than welcome to message me with your concerns and I can attempt to send them up to her. I can’t promise anything but I can try! Thanks Christy And, welcome to the board! I hope you stick around and participate. I’ve been enjoying your sketch challenge. |
|
|
|
Post by artsyk on Mar 11, 2021 2:48:31 GMT
I got my tracking number just now! Can't wait to get my goodies!  |
|
cbscrapper
Pearl Clutcher
Posts: 3,482
|
Post by cbscrapper on Mar 11, 2021 2:51:42 GMT
I got my tracking number just now! Can't wait to get my goodies! That’s awesome! Still waiting for mine...but this gives me hope. |
|
|
|
Post by artsyk on Mar 11, 2021 2:57:48 GMT
I got my tracking number just now! Can't wait to get my goodies! That’s awesome! Still waiting for mine...but this gives me hope. I hope you get yours soon!! Did you message her personal page? That's where I've had the best luck. |
|
cbscrapper
Pearl Clutcher
Posts: 3,482
|
Post by cbscrapper on Mar 11, 2021 4:39:43 GMT
That’s awesome! Still waiting for mine...but this gives me hope. I hope you get yours soon!! Did you message her personal page? That's where I've had the best luck. Yes, I messaged her, tagged her, emailed her. Finally got one response when I posted on her page. But still no shipping notice. |
|
|
|
Post by artsyk on Mar 11, 2021 4:53:46 GMT
I hope you get yours soon!! Did you message her personal page? That's where I've had the best luck. Yes, I messaged her, tagged her, emailed her. Finally got one response when I posted on her page. But still no shipping notice. Did you message Christy above? Maybe it would help. :/ I'm sorry you haven't gotten a response. |
|
cbscrapper
Pearl Clutcher
Posts: 3,482
|
Post by cbscrapper on Mar 18, 2021 2:25:57 GMT
Five (forum) pages and nearly four months later, I finally got my orders! So glad that saga is over. Anyone still waiting?
|
|
|
|
Post by artsyk on Mar 18, 2021 3:02:02 GMT
I forgot to update this - I finally got my order too. |
|
christinec68
Drama Llama
Posts: 5,437
Location: New York, NY
|
Post by christinec68 on Mar 18, 2021 3:31:24 GMT
Five (forum) pages and nearly four months later, I finally got my orders! So glad that saga is over. Anyone still waiting? I forgot to update this - I finally got my order too. I am glad you both finally received your orders. It's beyond ridiculous that you had to wait this long for your orders. |
|
|
|
Post by artsyk on Mar 18, 2021 3:39:38 GMT
In the end it's just stuff. I know I should be more upset about it, but there is so much else going on that is much more important. My mom has always told me I have the patience of a saint. <shrug>
|
|
Chinagirl828
Drama Llama
Melbourne, Australia
Posts: 6,688
Jun 28, 2014 6:28:53 GMT
|
Post by Chinagirl828 on Mar 30, 2021 20:51:13 GMT
Laura Alberts just posted a YouTube video addressing the issue of orders not shipping and dropped the bombshell that the shop has closed and recommends anyone who has outstanding orders file a claim to get your money back. link to video |
|
|
|
Post by tinksmommy on Mar 30, 2021 21:21:49 GMT
Laura Alberts just posted a YouTube video addressing the issue of orders not shipping and dropped the bombshell that the shop has closed and recommends anyone who has outstanding orders file a claim to get your money back. link to videoThanks for linking the video. Laura was incredibly polite about a terrible situation. I was listening to Laura and thinking about the thread here. Wow! |
|
FurryP
Drama Llama
To pea or not to pea...
Posts: 7,288
Site Supporter
Jun 26, 2014 19:58:26 GMT
|
Post by FurryP on Mar 30, 2021 21:56:12 GMT
Laura Alberts just posted a YouTube video addressing the issue of orders not shipping and dropped the bombshell that the shop has closed and recommends anyone who has outstanding orders file a claim to get your money back. link to videoSMH.  ETA: Laura just posted in the YT comments that the shop has been reopened. |
|
|
|
Post by tinksmommy on Mar 30, 2021 22:14:46 GMT
Interesting read among the comments on Laura’s video.
|
|
paperhearts
Junior Member
Posts: 66
Dec 19, 2020 19:00:12 GMT
|
Post by paperhearts on Mar 31, 2021 0:10:00 GMT
Wow. I guess it’s true what they say about karma.
|
|
|
|
Post by aj2hall on Mar 31, 2021 0:24:33 GMT
Laura Alberts just posted a YouTube video addressing the issue of orders not shipping and dropped the bombshell that the shop has closed and recommends anyone who has outstanding orders file a claim to get your money back. link to videoI feel awful for the design team members. I can’t even imagine being asked to create something without any product or compensation. |
|
|
|
Post by artsyk on Mar 31, 2021 1:23:37 GMT
Yikes! What a mess!
|
|
paperhearts
Junior Member
Posts: 66
Dec 19, 2020 19:00:12 GMT
|
Post by paperhearts on Mar 31, 2021 2:38:35 GMT
So now I’m wondering what pushed Laura and the others over to the other side to finally realize what was going on?
|
|
|
|
Post by Margie on Mar 31, 2021 3:35:29 GMT
Khristina posted this on her Redefined Kreative FB page earlier today:
|
|
ComplicatedLady
Pearl Clutcher
Posts: 3,093
Location: Valley of the Sun
|
Post by ComplicatedLady on Mar 31, 2021 5:26:07 GMT
This is one of the weirdest scrapbook store related stories I’ve heard in a while.
I’ve never heard of her and I’ve never ordered from her, but there I was watching a YouTube video from a dt member about what’s going on.
I’m sorry for anyone who still hasn’t received orders— especially ones going all the way back to Black Friday. For your all’s sake and sanity, I hope it gets sorted out very soon.
|
|
Chinagirl828
Drama Llama
Melbourne, Australia
Posts: 6,688
Jun 28, 2014 6:28:53 GMT
|
Post by Chinagirl828 on Mar 31, 2021 8:23:57 GMT
So now I’m wondering what pushed Laura and the others over to the other side to finally realize what was going on? From what I can gather there has been an increase in the number of people reaching out to the dt or just posting in general about non-delivery of orders and she finally realised the issue was not limited to just her or the other dt members. I think she showed a lot of integrity in posting this video and I hope a lot more people see it. Khristina posted this on her Redefined Kreative FB page earlier today: The comments on that post were just as I expected, full of "I don't mind waiting", or my personal favourite, "Good people will understand". I get that life sometimes throws you a curve ball, but she needs to remember that what she has is a business. Surely it can't take that much to add a banner to the top of the shop advising people there will be a shipping delay of up to 4 months, or just advising that no new orders are currently being accepted. And for the love of god, stop doing daily live videos and fill some damn orders. |
|
paperhearts
Junior Member
Posts: 66
Dec 19, 2020 19:00:12 GMT
|
Post by paperhearts on Mar 31, 2021 12:35:30 GMT
Khristina posted this on her Redefined Kreative FB page earlier today: The comments on that post were just as I expected, full of "I don't mind waiting", or my personal favourite, "Good people will understand". I get that life sometimes throws you a curve ball, but she needs to remember that what she has is a business. Surely it can't take that much to add a banner to the top of the shop advising people there will be a shipping delay of up to 4 months, or just advising that no new orders are currently being accepted. And for the love of god, stop doing daily live videos and fill some damn orders. Yes. This. I’m one of those still waiting too. |
|
cbscrapper
Pearl Clutcher
Posts: 3,482
|
Post by cbscrapper on Mar 31, 2021 12:59:58 GMT
So now I’m wondering what pushed Laura and the others over to the other side to finally realize what was going on? From what I can gather there has been an increase in the number of people reaching out to the dt or just posting in general about non-delivery of orders and she finally realised the issue was not limited to just her or the other dt members. I think she showed a lot of integrity in posting this video and I hope a lot more people see it. Khristina posted this on her Redefined Kreative FB page earlier today: The comments on that post were just as I expected, full of "I don't mind waiting", or my personal favourite, "Good people will understand". I get that life sometimes throws you a curve ball, but she needs to remember that what she has is a business. Surely it can't take that much to add a banner to the top of the shop advising people there will be a shipping delay of up to 4 months, or just advising that no new orders are currently being accepted. And for the love of god, stop doing daily live videos and fill some damn orders. I did see a couple of comments on her fb post suggesting that she stop with the daily videos and use that time to fill orders (the income portion of the business!). They were pretty respectful, but I bet they will be deleted. I’m so glad I finally got my orders and am done with it. I’m amazed it is so widespread and really respect Laura for posting about it, not just because it alerts people to the issue, but also because it gives people a safe space to share their stories, since the fb groups either have hand slappers or the posts get deleted (my inquiries got deleted, but they finally prompted her to reply to my messages and ship my order). I just can’t imagine that a business owner would prioritize daily videos over shipping product to paying customers, and that she would continue to post new products or restocks knowing she wasn’t filling orders. All with absolutely no communication or responses to inquiries. Just wow. I’m all for supporting small women-owned businesses, but they need to hold up their end too. It’s support, not charity. |
|
christinec68
Drama Llama
Posts: 5,437
Location: New York, NY
|
Post by christinec68 on Mar 31, 2021 14:38:26 GMT
There is no accountability or apologies in that post. Sure, take of your family but she is still running a business. From what I have read, there has been nearly no communication from her to her customers or DT. It's unfathomable that she is still accepting orders and advertising classes. There's a post on that FB thread that they signed up for a class scheduled to start in February and they are still waiting for supplies. It's a terrible situation. On a side note, I had not heard of Laura before but I watched a couple of her other videos and like her content. I'm always happy to have a new scrapbooker to follow. |
|
FurryP
Drama Llama
To pea or not to pea...
Posts: 7,288
Site Supporter
Jun 26, 2014 19:58:26 GMT
|
Post by FurryP on Mar 31, 2021 14:56:24 GMT
So now I’m wondering what pushed Laura and the others over to the other side to finally realize what was going on? From what I can gather there has been an increase in the number of people reaching out to the dt or just posting in general about non-delivery of orders and she finally realised the issue was not limited to just her or the other dt members. I think she showed a lot of integrity in posting this video and I hope a lot more people see it. Khristina posted this on her Redefined Kreative FB page earlier today: The comments on that post were just as I expected, full of "I don't mind waiting", or my personal favourite, "Good people will understand". I get that life sometimes throws you a curve ball, but she needs to remember that what she has is a business. Surely it can't take that much to add a banner to the top of the shop advising people there will be a shipping delay of up to 4 months, or just advising that no new orders are currently being accepted. And for the love of god, stop doing daily live videos and fill some damn orders. . Yeah all of that. UNBELIEVABLE that she thinks its a great idea to post videos. Makes her whole post seem like a lie. |
|
jediannie
Pearl Clutcher
Posts: 3,102
Jun 30, 2014 3:19:06 GMT
|
Post by jediannie on Mar 31, 2021 16:13:14 GMT
And for the love of god, stop doing daily live videos and fill some damn orders. . Yeah all of that. UNBELIEVABLE that she thinks its a great idea to post videos. Makes her whole post seem like a lie. Yes to this! How can this be a good idea? She is beyond delusional and her fangirls are giving her way too much latitude so she is completely taking advantage of them. On a side note, I had not heard of Laura before but I watched a couple of her other videos and like her content. I'm always happy to have a new scrapbooker to follow. I've been watching Laura's videos for awhile and she has such a calm demeanor and even though her style isn't something I'm drawn to, I just enjoy listening to her process and watching her create. |
|
|
|
Post by thracian on Mar 31, 2021 19:58:06 GMT
She absolutely should post a banner on the store about the delays (great idea Chinagirl828) and cut back on daily videos until orders are processed. No one should be getting hand slapped for wanting their orders from a business. There are ways to handle delays professionally but asking for prayers and spending time on daily videos are not among them. |
|
