Elsabelle
Pearl Clutcher
Posts: 3,688
Jun 26, 2014 2:04:55 GMT
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Post by Elsabelle on Mar 31, 2021 20:36:18 GMT
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Deleted
Posts: 0
Nov 27, 2024 4:57:16 GMT
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Post by Deleted on Mar 31, 2021 20:53:18 GMT
Damn. I feel so sorry for that poor lady in the video! She's clearly heartbroken about the situation. Also, I forgot what it is like to have a small DS...little man needs to go to a park or a field just to run around...so cute though! I feel like I dodged a bullet by not ordering from this shop when I wanted the Cocoa Vanilla Legendary papers. I was going to, but then they were so expensive, so I didn't. Yikes! On the upside, I found 2 new scrapbookers to follow!
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Post by hop2 on Mar 31, 2021 21:47:44 GMT
Yes, family comes first. That is not a problem. BUT Stop taking new orders until your caught up! Stop doing frivolous things (videos ) that don’t pay the bills & fill the orders as customers are the heart of your business.
As I said before I won’t even watch her because of this. People have been waiting MONTHS for things.
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paperhearts
Junior Member
Posts: 66
Dec 19, 2020 19:00:12 GMT
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Post by paperhearts on Mar 31, 2021 22:15:55 GMT
Oh my, I feel so sad for her.
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Post by hop2 on Mar 31, 2021 22:56:34 GMT
Laura Alberts just posted a YouTube video addressing the issue of orders not shipping and dropped the bombshell that the shop has closed and recommends anyone who has outstanding orders file a claim to get your money back. link to videoThanks for linking the video. Laura was incredibly polite about a terrible situation. I was listening to Laura and thinking about the thread here. Wow! She is incredibly polite both in her video and in each of her comment responses. She says many complimentary things about the shop owner, even after being blocked. The fact that the owner has removed her & blocked her without any attempt at a conversation says way more about the shop owner and the lack of honor in her intentions. If she had good intentions but hit a rough patch she would communicate with her supposed friends, not block them. Weird.
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Post by artsyk on Apr 1, 2021 0:41:18 GMT
Thanks for linking the video. Laura was incredibly polite about a terrible situation. I was listening to Laura and thinking about the thread here. Wow! She is incredibly polite both in her video and in each of her comment responses. She says many complimentary things about the shop owner, even after being blocked. The fact that the owner has removed her & blocked her without any attempt at a conversation says way more about the shop owner and the lack of honor in her intentions. If she had good intentions but hit a rough patch she would communicate with her supposed friends, not block them. Weird. SO weird!!!
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cbscrapper
Pearl Clutcher
Posts: 3,482
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on Apr 1, 2021 2:04:23 GMT
Poor Christy. She even posted here (on the previous page in this thread) offering to try to help customers. It’s all just sad to see. Sara Scraps posted a fb live in the Rediscover Your Stash group that she created with Khristina, mainly talking about the future of the group and that Khristina left it. I was wondering how Sara would be impacted.
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cbscrapper
Pearl Clutcher
Posts: 3,482
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on Apr 1, 2021 2:07:22 GMT
There are comments that some people are still waiting for 2019 Black Friday orders! Wow!
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PaperAngel
Prolific Pea
Posts: 8,016
Jun 27, 2014 23:04:06 GMT
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Post by PaperAngel on Apr 1, 2021 2:48:08 GMT
As stated upthread, I have never purchased from this shop & do not participate in social media. I remain baffled that customers, who've already paid for their orders, do not demand refunds or dispute charges after a reasonable amount of time especially without communication or responses to order status inquiries. This business' practices seem in violation of at least a couple federal trade laws (see here). The owner's latest statement (as posted in this thread) demonstrates her lack of business acumen & the reason too many consumers are hesitant to purchase from small businesses, especially those owned by women. If family is her priority over fulfilling orders placed within the last 15+ months, then how did she have time to scrap/film daily, create a design team, reorder/restock items, & other business functions? Further, I find it disrespectful to announce an alleged restock of items & attempt to solicit more business from the same customers she's pleading with ("please please please...") to give her additional time to fulfill their existing orders, especially after reportedly closing the shop the day before! Best wishes to customers with outstanding orders.
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Chinagirl828
Drama Llama
Melbourne, Australia
Posts: 6,688
Jun 28, 2014 6:28:53 GMT
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Post by Chinagirl828 on Apr 1, 2021 6:30:08 GMT
That was hard to watch. She is incredibly polite both in her video and in each of her comment responses. She says many complimentary things about the shop owner, even after being blocked. The fact that the owner has removed her & blocked her without any attempt at a conversation says way more about the shop owner and the lack of honor in her intentions. Agreed! This says everything any customer needs to know about the type of business they are supporting. There are comments that some people are still waiting for 2019 Black Friday orders! Wow!
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christinec68
Drama Llama
Posts: 5,437
Location: New York, NY
Jun 26, 2014 18:02:19 GMT
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Post by christinec68 on Apr 1, 2021 13:33:23 GMT
That was heartbreaking to watch. I really feel for the entire design team. They've been put in an impossible situation that was beyond their control or knowledge and basically hung out to dry by someone they considered a friend. I read a bunch of comments on the DT videos and Laura said at least 100 people messaged her, someone on Sara's FB live is out $260, and then there's the people waiting for product for over a year. I don't know what kind of person is able to this and still face her fans with daily videos. How can so many people see the DT's videos, read the comments and be A-ok with all this. People will always amaze me.
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Post by JavaJones on Apr 1, 2021 13:42:43 GMT
I don’t follow Kristina on social media nor have I purchased from her shop, I only learned about the fulfillment issues and drama because I follow Laura’s YT channel.
I am guessing that the reason orders have gone unfulfilled is because there were cash flow and/or supply chain issues and now she can no longer either get or pay for the items needed to fill back orders. So she is continuing to operate her shop to bring in funds, but I doubt she will be able to get the items to fill all of the back orders, otherwise they would have already gone out. Yes, family issues can be interrupt work, but if she has the time to make and edit videos and do live sessions, she has the time to fulfill orders. She probably just doesn’t have the product.
If I was waiting for an order from Black Friday, etc, I would just insist on a refund and report her if she doesn’t comply.
What a mess!
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PaperAngel
Prolific Pea
Posts: 8,016
Jun 27, 2014 23:04:06 GMT
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Post by PaperAngel on Apr 1, 2021 15:12:17 GMT
JavaJones - Agreed. Perhaps the money collected from Black Friday orders financed her holiday shopping or travel & she either hasn’t generated enough in sales since then or only orders the wholesale minimum for products needed to fulfill certain orders. It seems prioritizing online friends’ orders over other customers has kept her afloat because fellow YouTubers continued to purchase from, collaborate with, & generate business for her so other customers felt they had no recourse within the scrapping community when their inquiries were deleted/unanswered. After all, Studio Calico successfully started, grew, & continues to operate its business using the middle school clique model.
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Post by scrappyrabbit on Apr 1, 2021 16:20:02 GMT
I can't believe she created a design team, sent them no product to work with, and was months (or years?) behind on fulfilling orders. I have never ordered from her but if I did, I absolutely would be disputing the charge and reporting her. The whole thing smells a little "scammy" as she had no business soliciting more orders if she couldn't fulfill the ones she already had.
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jediannie
Pearl Clutcher
Posts: 3,102
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on Apr 2, 2021 16:38:43 GMT
The whole things sounds like a small-time ponzi scheme to me. ETA: here's a link to report fraud to the FTC, in case any of you are still waiting for your orders and are fed up with her BS. fraud reporting linkThat being said, does anyone have a list of all the people that were on her design team? I'd like to give them a follow on whatever social media they share since they seem to be getting hate from the owner's fangirls.
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cbscrapper
Pearl Clutcher
Posts: 3,482
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on Apr 2, 2021 19:34:58 GMT
Redefined Kreative had this recent post on fb:
I really hope people who are still waiting will start getting orders.
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Post by artsyk on Apr 3, 2021 1:53:09 GMT
The whole things sounds like a small-time ponzi scheme to me. ETA: here's a link to report fraud to the FTC, in case any of you are still waiting for your orders and are fed up with her BS. fraud reporting linkThat being said, does anyone have a list of all the people that were on her design team? I'd like to give them a follow on whatever social media they share since they seem to be getting hate from the owner's fangirls. Here's a list of their IG handles... @christys_beautiful_life @ sara.scraps (delete the space) @mooreilly @jqcrafty @scrappyadam @vanessabell77 @scrappysistersoz @ rebecca_lockhart1 (delete the space) @shescrafty20 @lauraalbertscrafts @ janet_fritz (delete the space)
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jediannie
Pearl Clutcher
Posts: 3,102
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on Apr 3, 2021 1:54:45 GMT
Here's a list of their IG handles... @christys_beautiful_life *Sara*.scraps @mooreilly @jqcrafty @scrappyadam @vanessabell77 @scrappysistersoz rebecca_lockhart1 @shescrafty20 @lauraalbertscrafts janet_fritz Thank you so much!
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Post by christybeautifullife on Apr 4, 2021 0:55:00 GMT
You are all very sweet! I would love to invite you all to a non drama filmed fb group if you are interested! RK from what I VB understand is doing what can be done to fulfill orders but that being said I’ve heard of lots of customers asking for a refund and finally getting a resolution. I hope if you’re still waiting you’ll get whatever you are hoping for refund or actual shipping notification. www.facebook.com/groups/955658048605518/
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Post by artsyk on Apr 4, 2021 2:04:21 GMT
You are all very sweet! I would love to invite you all to a non drama filmed fb group if you are interested! RK from what I VB understand is doing what can be done to fulfill orders but that being said I’ve heard of lots of customers asking for a refund and finally getting a resolution. I hope if you’re still waiting you’ll get whatever you are hoping for refund or actual shipping notification. www.facebook.com/groups/955658048605518/Thank you! I've requested to join!
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Post by lilacgal on Apr 6, 2021 14:43:36 GMT
You are all very sweet! I would love to invite you all to a non drama filmed fb group if you are interested! RK from what I VB understand is doing what can be done to fulfill orders but that being said I’ve heard of lots of customers asking for a refund and finally getting a resolution. I hope if you’re still waiting you’ll get whatever you are hoping for refund or actual shipping notification. www.facebook.com/groups/955658048605518/It’s a fun group already! I hope to see more Peas there. 💜
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christinec68
Drama Llama
Posts: 5,437
Location: New York, NY
Jun 26, 2014 18:02:19 GMT
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Post by christinec68 on Apr 6, 2021 14:59:51 GMT
You are all very sweet! I would love to invite you all to a non drama filmed fb group if you are interested! RK from what I VB understand is doing what can be done to fulfill orders but that being said I’ve heard of lots of customers asking for a refund and finally getting a resolution. I hope if you’re still waiting you’ll get whatever you are hoping for refund or actual shipping notification. www.facebook.com/groups/955658048605518/It’s a fun group already! I hope to see more Peas there. 💜 It is!! I haven't share anything yet but it's very active!!
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jediannie
Pearl Clutcher
Posts: 3,102
Jun 30, 2014 3:19:06 GMT
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Post by jediannie on Apr 6, 2021 16:05:14 GMT
It’s a fun group already! I hope to see more Peas there. 💜 It is!! I haven't share anything yet but it's very active!! I joined, I haven't shared anything because we all know I have an actually scrapbooking photos problem.
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Post by artsyk on Apr 6, 2021 20:37:43 GMT
It is!! I haven't share anything yet but it's very active!! I joined, I haven't shared anything because we all know I have an actually scrapbooking photos problem. Me too!!
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cbscrapper
Pearl Clutcher
Posts: 3,482
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on Apr 19, 2021 3:42:38 GMT
So, Khristina’s now opened up spots in her Kreative Cuts club and has put new stuff in the shop. I wonder if she’s made any progress shipping out previous orders to waiting customers? I also saw a lot of mentions of the DT and even a post by someone saying they were on the DT and answering questions. I thought the DT was paused? Have things been resolved, or is it all just being ignored?
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m4pockets
One Post Wonder
Posts: 1
Apr 2, 2021 2:50:44 GMT
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Post by m4pockets on May 6, 2021 20:29:25 GMT
Has everyone here been made whole? Happen to scroll and see a video, people still asking where there stuff is... I don’t get it, total rip off artist and she just keeps going with it. Totally ignores posts about purchases. I think the biggest victims are newer people, because sometimes she ships and sometimes nothing. So bizarro
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Post by kokomo on May 7, 2021 4:25:09 GMT
Hello, I was the one who supported her in the beginning . I really thought she was,just going they some hard Times. since then and now that the design teams, collapse , ( the design team member never received product to design with. I can’t believe she still has out dated orders . Kristina now as all these ne w cheerleaders and new members and they are getting their first kits. Kristina and I have had a good relationship up until the last 2/weeks and she has stopped answering my messages and has told more lies I want my products! Kristina is very creative but what a fool would I be if I ordered from her again .
If I come across a video of one Kristinas kit . I tell them how lucky thy are as I am still waiting for my purchases from thanksgiving .Everytime I see someone praise her I will tell my story.She has no integrity . I waiting for product for a class that has been delayed and it’s now scheduled for May 18 I believe. If it doesn’t arrive I will make it my mission to warn people from buying purchases from her.I still,watch her lives and I encourage others to do too as she is very creative
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cbscrapper
Pearl Clutcher
Posts: 3,482
Sept 5, 2015 18:24:10 GMT
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Post by cbscrapper on May 7, 2021 5:08:02 GMT
I’ve received everything I ordered plus some extra, but I don’t intend to ever order from her again. It’s sad, because she is very talented, but that’s not how you treat your customers. She continues to do fb lives, and I don’t understand it, but people send her “stars” and sprinkles, which from what I gather is money?
I’m sorry for those who still haven’t received orders.
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Post by kokomo on May 8, 2021 4:00:07 GMT
Well , I woke up this morning to a full refund! I will continue to watch her videos but never again will I purchase anything from her
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Post by 950nancy on May 8, 2021 17:14:47 GMT
Every time I see her post a video, I wonder why she isn't mailing out product instead. I won't watch her videos anymore.
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